Microsoft created a chatbot that tweeted about its admiration for Hitler and used wildly racist slurs against black people before it was shut down.
The company made the Twitter account as a way of demonstrating its artificial intelligence prowess. But it quickly started sending out offensive tweets.
“bush did 9/11 and Hitler would have done a better job than the monkey we have now,” it wrote in one tweet. “donald trump is the only hope we've got.”
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Another tweet praised Hitler and claimed that the account hated the Jews.
Those widely-publicised and offensive tweets appear to have led the account to be shut down, while Microsoft looks to improve the account to make it less likely to engage in racism.
The offensive tweets appear to be a result of the way that the account is made. When Microsoft launched “Tay Tweets”, it said that the account would get more clever the more it was used: “The more you chat with Tay the smarter she gets”.
Gadgets and tech news in pictures
Show all 42
Gadgets and tech news in pictures
1/42
5G wireless internet is expected to launch in 2019, with the potential to reach speeds of 50mb/s
Getty
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Uber has halted testing of driverless vehicles after a woman was killed by one of their cars in Tempe, Arizona. March 19 2018
Getty
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Designed by Pierpaolo Lazzarini from Italian company Jet Capsule. The I.F.O. is fuelled by eight electric engines, which is able to push the flying object to an estimated top speed of about 120mph
Jet Capsule/Cover
4/42
A humanoid robot gestures during a demo at a stall in the Indian Machine Tools Expo, IMTEX/Tooltech 2017 held in Bangalore
Getty
5/42
A humanoid robot gestures during a demo at a stall in the Indian Machine Tools Expo, IMTEX/Tooltech 2017 held in Bangalore
Getty
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Engineers test a four-metre-tall humanoid manned robot dubbed Method-2 in a lab of the Hankook Mirae Technology in Gunpo, south of Seoul, South Korea
Jung Yeon-Je/AFP/Getty
7/42
Engineers test a four-metre-tall humanoid manned robot dubbed Method-2 in a lab of the Hankook Mirae Technology in Gunpo, south of Seoul, South Korea
Jung Yeon-Je/AFP/Getty
8/42
The giant human-like robot bears a striking resemblance to the military robots starring in the movie 'Avatar' and is claimed as a world first by its creators from a South Korean robotic company
Jung Yeon-Je/AFP/Getty
9/42
Engineers test a four-metre-tall humanoid manned robot dubbed Method-2 in a lab of the Hankook Mirae Technology in Gunpo, south of Seoul, South Korea
Jung Yeon-Je/AFP/Getty
10/42
Waseda University's saxophonist robot WAS-5, developed by professor Atsuo Takanishi
Rex
11/42
Waseda University's saxophonist robot WAS-5, developed by professor Atsuo Takanishi and Kaptain Rock playing one string light saber guitar perform jam session
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A test line of a new energy suspension railway resembling the giant panda is seen in Chengdu, Sichuan Province, China
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13/42
A test line of a new energy suspension railway, resembling a giant panda, is seen in Chengdu, Sichuan Province, China
Reuters
14/42
A concept car by Trumpchi from GAC Group is shown at the International Automobile Exhibition in Guangzhou, China
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15/42
A Mirai fuel cell vehicle by Toyota is displayed at the International Automobile Exhibition in Guangzhou, China
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16/42
A visitor tries a Nissan VR experience at the International Automobile Exhibition in Guangzhou, China
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17/42
A man looks at an exhibit entitled 'Mimus' a giant industrial robot which has been reprogrammed to interact with humans during a photocall at the new Design Museum in South Kensington, London
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18/42
A new Israeli Da-Vinci unmanned aerial vehicle manufactured by Elbit Systems is displayed during the 4th International conference on Home Land Security and Cyber in the Israeli coastal city of Tel Aviv
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19/42
Electrification Guru Dr. Wolfgang Ziebart talks about the electric Jaguar I-PACE concept SUV before it was unveiled before the Los Angeles Auto Show in Los Angeles, California, U.S
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The Jaguar I-PACE Concept car is the start of a new era for Jaguar. This is a production preview of the Jaguar I-PACE, which will be revealed next year and on the road in 2018
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Japan's On-Art Corp's CEO Kazuya Kanemaru poses with his company's eight metre tall dinosaur-shaped mechanical suit robot 'TRX03' and other robots during a demonstration in Tokyo, Japan
Japan's On-Art Corp's eight metre tall dinosaur-shaped mechanical suit robot 'TRX03' performs during its unveiling in Tokyo, Japan
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24/42
Singulato Motors co-founder and CEO Shen Haiyin poses in his company's concept car Tigercar P0 at a workshop in Beijing, China
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25/42
The interior of Singulato Motors' concept car Tigercar P0 at a workshop in Beijing, China
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26/42
Singulato Motors' concept car Tigercar P0
Reuters
27/42
A picture shows Singulato Motors' concept car Tigercar P0 at a workshop in Beijing, China
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28/42
Connected company president Shigeki Tomoyama addresses a press briefing as he elaborates on Toyota's "connected strategy" in Tokyo.
The Connected company is a part of seven Toyota in-house companies that was created in April 2016
Getty
29/42
A Toyota Motors employee demonstrates a smartphone app with the company's pocket plug-in hybrid (PHV) service on the cockpit of the latest Prius hybrid vehicle during Toyota's "connected strategy" press briefing in Tokyo
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30/42
An exhibitor charges the battery cells of AnyWalker, an ultra-mobile chasis robot which is able to move in any kind of environment during Singapore International Robo Expo
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31/42
A robot with a touch-screen information apps stroll down the pavillon at the Singapore International Robo Expo
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32/42
An exhibitor demonstrates the AnyWalker, an ultra-mobile chasis robot which is able to move in any kind of environment during Singapore International Robo Expo
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33/42
Robotic fishes swim in a water glass tank displayed at the Korea pavillon during Singapore International Robo Expo
Getty
34/42
An employee shows a Samsung Electronics' Gear S3 Classic during Korea Electronics Show 2016 in Seoul, South Korea
Reuters
35/42
Visitors experience Samsung Electronics' Gear VR during the Korea Electronics Grand Fair at an exhibition hall in Seoul, South Korea
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36/42
Amy Rimmer, Research Engineer at Jaguar Land Rover, demonstrates the car manufacturer's Advanced Highway Assist in a Range Rover, which drives the vehicle, overtakes and can detect vehicles in the blind spot, during the first demonstrations of the UK Autodrive Project at HORIBA MIRA Proving Ground in Nuneaton, Warwickshire
PA wire
37/42
Chris Burbridge, Autonomous Driving Software Engineer for Tata Motors European Technical Centre, demonstrates the car manufacturer's GLOSA V2X functionality, which is connected to the traffic lights and shares information with the driver, during the first demonstrations of the UK Autodrive Project at HORIBA MIRA Proving Ground in Nuneaton, Warwickshire
PA wire
38/42
Ford EEBL Emergency Electronic Brake Lights is demonstrated during the first demonstrations of the UK Autodrive Project at HORIBA MIRA Proving Ground in Nuneaton, Warwickshire
PA
39/42
Full-scale model of 'Kibo' on display at the Space Dome exhibition hall of the Japan Aerospace Exploration Agency (JAXA) Tsukuba Space Center, in Tsukuba, north-east of Tokyo, Japan
EPA
40/42
Miniatures on display at the Space Dome exhibition hall of the Japan Aerospace Exploration Agency (JAXA) Tsukuba Space Center, in Tsukuba, north-east of Tokyo, Japan.
In its facilities, JAXA develop satellites and analyse their observation data, train astronauts for utilization in the Japanese Experiment Module 'Kibo' of the International Space Station (ISS) and develop launch vehicles
EPA
41/42
The robot developed by Seed Solutions sings and dances to the music during the Japan Robot Week 2016 at Tokyo Big Sight. At this biennial event, the participating companies exhibit their latest service robotic technologies and components
Getty
42/42
The robot developed by Seed Solutions sings and dances to music during the Japan Robot Week 2016 at Tokyo Big Sight
Getty
1/42
5G wireless internet is expected to launch in 2019, with the potential to reach speeds of 50mb/s
Getty
2/42
Uber has halted testing of driverless vehicles after a woman was killed by one of their cars in Tempe, Arizona. March 19 2018
Getty
3/42
Designed by Pierpaolo Lazzarini from Italian company Jet Capsule. The I.F.O. is fuelled by eight electric engines, which is able to push the flying object to an estimated top speed of about 120mph
Jet Capsule/Cover
4/42
A humanoid robot gestures during a demo at a stall in the Indian Machine Tools Expo, IMTEX/Tooltech 2017 held in Bangalore
Getty
5/42
A humanoid robot gestures during a demo at a stall in the Indian Machine Tools Expo, IMTEX/Tooltech 2017 held in Bangalore
Getty
6/42
Engineers test a four-metre-tall humanoid manned robot dubbed Method-2 in a lab of the Hankook Mirae Technology in Gunpo, south of Seoul, South Korea
Jung Yeon-Je/AFP/Getty
7/42
Engineers test a four-metre-tall humanoid manned robot dubbed Method-2 in a lab of the Hankook Mirae Technology in Gunpo, south of Seoul, South Korea
Jung Yeon-Je/AFP/Getty
8/42
The giant human-like robot bears a striking resemblance to the military robots starring in the movie 'Avatar' and is claimed as a world first by its creators from a South Korean robotic company
Jung Yeon-Je/AFP/Getty
9/42
Engineers test a four-metre-tall humanoid manned robot dubbed Method-2 in a lab of the Hankook Mirae Technology in Gunpo, south of Seoul, South Korea
Jung Yeon-Je/AFP/Getty
10/42
Waseda University's saxophonist robot WAS-5, developed by professor Atsuo Takanishi
Rex
11/42
Waseda University's saxophonist robot WAS-5, developed by professor Atsuo Takanishi and Kaptain Rock playing one string light saber guitar perform jam session
Rex
12/42
A test line of a new energy suspension railway resembling the giant panda is seen in Chengdu, Sichuan Province, China
Reuters
13/42
A test line of a new energy suspension railway, resembling a giant panda, is seen in Chengdu, Sichuan Province, China
Reuters
14/42
A concept car by Trumpchi from GAC Group is shown at the International Automobile Exhibition in Guangzhou, China
Rex
15/42
A Mirai fuel cell vehicle by Toyota is displayed at the International Automobile Exhibition in Guangzhou, China
Reuters
16/42
A visitor tries a Nissan VR experience at the International Automobile Exhibition in Guangzhou, China
Reuters
17/42
A man looks at an exhibit entitled 'Mimus' a giant industrial robot which has been reprogrammed to interact with humans during a photocall at the new Design Museum in South Kensington, London
Getty
18/42
A new Israeli Da-Vinci unmanned aerial vehicle manufactured by Elbit Systems is displayed during the 4th International conference on Home Land Security and Cyber in the Israeli coastal city of Tel Aviv
Getty
19/42
Electrification Guru Dr. Wolfgang Ziebart talks about the electric Jaguar I-PACE concept SUV before it was unveiled before the Los Angeles Auto Show in Los Angeles, California, U.S
Reuters
20/42
The Jaguar I-PACE Concept car is the start of a new era for Jaguar. This is a production preview of the Jaguar I-PACE, which will be revealed next year and on the road in 2018
AP
21/42
Japan's On-Art Corp's CEO Kazuya Kanemaru poses with his company's eight metre tall dinosaur-shaped mechanical suit robot 'TRX03' and other robots during a demonstration in Tokyo, Japan
Japan's On-Art Corp's eight metre tall dinosaur-shaped mechanical suit robot 'TRX03' performs during its unveiling in Tokyo, Japan
Reuters
24/42
Singulato Motors co-founder and CEO Shen Haiyin poses in his company's concept car Tigercar P0 at a workshop in Beijing, China
Reuters
25/42
The interior of Singulato Motors' concept car Tigercar P0 at a workshop in Beijing, China
Reuters
26/42
Singulato Motors' concept car Tigercar P0
Reuters
27/42
A picture shows Singulato Motors' concept car Tigercar P0 at a workshop in Beijing, China
Reuters
28/42
Connected company president Shigeki Tomoyama addresses a press briefing as he elaborates on Toyota's "connected strategy" in Tokyo.
The Connected company is a part of seven Toyota in-house companies that was created in April 2016
Getty
29/42
A Toyota Motors employee demonstrates a smartphone app with the company's pocket plug-in hybrid (PHV) service on the cockpit of the latest Prius hybrid vehicle during Toyota's "connected strategy" press briefing in Tokyo
Getty
30/42
An exhibitor charges the battery cells of AnyWalker, an ultra-mobile chasis robot which is able to move in any kind of environment during Singapore International Robo Expo
Getty
31/42
A robot with a touch-screen information apps stroll down the pavillon at the Singapore International Robo Expo
Getty
32/42
An exhibitor demonstrates the AnyWalker, an ultra-mobile chasis robot which is able to move in any kind of environment during Singapore International Robo Expo
Getty
33/42
Robotic fishes swim in a water glass tank displayed at the Korea pavillon during Singapore International Robo Expo
Getty
34/42
An employee shows a Samsung Electronics' Gear S3 Classic during Korea Electronics Show 2016 in Seoul, South Korea
Reuters
35/42
Visitors experience Samsung Electronics' Gear VR during the Korea Electronics Grand Fair at an exhibition hall in Seoul, South Korea
Getty
36/42
Amy Rimmer, Research Engineer at Jaguar Land Rover, demonstrates the car manufacturer's Advanced Highway Assist in a Range Rover, which drives the vehicle, overtakes and can detect vehicles in the blind spot, during the first demonstrations of the UK Autodrive Project at HORIBA MIRA Proving Ground in Nuneaton, Warwickshire
PA wire
37/42
Chris Burbridge, Autonomous Driving Software Engineer for Tata Motors European Technical Centre, demonstrates the car manufacturer's GLOSA V2X functionality, which is connected to the traffic lights and shares information with the driver, during the first demonstrations of the UK Autodrive Project at HORIBA MIRA Proving Ground in Nuneaton, Warwickshire
PA wire
38/42
Ford EEBL Emergency Electronic Brake Lights is demonstrated during the first demonstrations of the UK Autodrive Project at HORIBA MIRA Proving Ground in Nuneaton, Warwickshire
PA
39/42
Full-scale model of 'Kibo' on display at the Space Dome exhibition hall of the Japan Aerospace Exploration Agency (JAXA) Tsukuba Space Center, in Tsukuba, north-east of Tokyo, Japan
EPA
40/42
Miniatures on display at the Space Dome exhibition hall of the Japan Aerospace Exploration Agency (JAXA) Tsukuba Space Center, in Tsukuba, north-east of Tokyo, Japan.
In its facilities, JAXA develop satellites and analyse their observation data, train astronauts for utilization in the Japanese Experiment Module 'Kibo' of the International Space Station (ISS) and develop launch vehicles
EPA
41/42
The robot developed by Seed Solutions sings and dances to the music during the Japan Robot Week 2016 at Tokyo Big Sight. At this biennial event, the participating companies exhibit their latest service robotic technologies and components
Getty
42/42
The robot developed by Seed Solutions sings and dances to music during the Japan Robot Week 2016 at Tokyo Big Sight
Getty
That appears to be a reference to machine learning technology that has been built into the account. It seems to use artificial intelligence to watch what is being tweeted at it and then push that back into the world in the form of new tweets.
But many of those people tweeting at it appear to have been attempting to prank the robot by forcing it to learn offensive and racist language.
Tay was created as a way of attempting to have a robot speak like a millennial, and describes itself on Twitter as “AI fam from the internet that’s got zero chill”. And it’s doing exactly that — including the most offensive ways that millennials speak.
The robot’s learning mechanism appears to take parts of things that have been said to it and throw them back into the world. That means that if people say racist things to it, then those same messages will be pushed out again as replies.
It isn’t clear how Microsoft will improve the account, beyond deleting tweets as it already has done. The account is expected to come back online, presumably at least with filters that will keep it from tweeting about offensive words.
Nello Cristianini, a professor of artificial intelligence at Bristol University, questioned whether Tay’s encounter with wider world was an experiment or a PR stunt.
“You make a product, aimed at talking with just teenagers, and you even tell them that it will learn from them about the world,” he said.
“Have you ever seen what many teenagers teach to parrots? What do you expect?
“So this was an experiment after all, but about people, or even about the common sense of computer programmers.”
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