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The ground commander at the Hillsborough disaster broke down as he described his frantic but hopeless attempts to communicate to his superiors that an emergency was unfolding, before running on to the pitch to order the referee to stop the match.
The inquest into the deaths of 96 supporters was briefly adjourned as former Superintendent Roger Greenwood sought to recompose himself, during a morning of grim evidence, which included footage of the officer frantically motioning to the Leppings Lane crowd to move back and to his superiors in the ground’s control box, from where he received “no response”.
Ex-Supt Greenwood told how he eventually managed to requisition a loudspeaker and stepladder and secured a junior officer’s services as a “runner” to get messages around on an afternoon when the police radio system failed.
But it was the images of that April 1989 afternoon, rather than his testimony, which laid bare the desperate situation.
Mr Greenwood, who said he had no inkling of the imminent disaster before kick-off, was captured by TV cameras stepping on to a low perimeter wall to get a better view, using a pushing gesture while mouthing to fans to “move back” up the Leppings Lane terrace and employing a cross-armed wave to indicate to the control box that the game must be stopped.
He managed to pull one supporter to safety through one of the gates leading from the terrace on to the pitch but footage which showed him seeking to clear the gate exit also revealed several prone fans being dragged out.
Hillsborough disaster 25th anniversary: RIP to the 96Show all 50 1 /50Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Members of the Hillsborough Justice Campaign group march to Anfield for a memorial service marking the 25th anniversary of the Hillsborough Disaster at Anfield stadium in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Members of the Hillsborough Justice Campaign group march to Anfield for a memorial service marking the 25th anniversary of the Hillsborough Disaster at Anfield stadium in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary A woman walks past a Hillsborough tribute banner as fans arrive in Anfield for a memorial service marking the 25th anniversary of the Hillsborough Disaster at Anfield stadium in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary A Liverpool fan wipes away tears during the Hillsborough 25th Anniversary Memorial Service at Anfield Stadium in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary A Liverpool fan reacts during the Hillsborough 25th Anniversary Memorial Service at Anfield Stadium in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Members of the Hillsborough Justice Campaign group embrace as they arrive at Anfield for a memorial service marking the 25th anniversary of the Hillsborough Disaster at Anfield stadium in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary A man carrying flowers arrives at the Hillsborough Memorial at Anfield Stadium in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary British member of parliament Andy Burnham (C) arrives to attend a memorial service to mark the 25th anniversary of the Hillsborough Disaster at Anfield Stadium in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Members of the public and football fans gather together during the Hillsborough 25th Anniversary Memorial Service at Hillsborough, Sheffield
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Chairman Milan Mandaric lays a wreath during the Hillsborough 25th Anniversary Memorial Service at Hillsborough, Sheffield
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Fans lay flowers by the Shankly gates before a memorial service to mark the 25th anniversary of the Hillsborough disaster at Anfield in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Tommy Biggadike (2) whose grandfather Thomas Howard died in the tragedy arrives to lay flowers ahead of the Hillsborough 25th Anniversary Memorial Service at Hillsborough, Sheffield
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Members of the public lay flowers before the screening of the Hillsborough 25th Anniversary Memorial Service at Goodison Park in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Flowers are laid at the Hillsborough memorial outside Anfield to mark the 25th anniversary of the Hillsborough disaster in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Football scarves are tied on the Shankly Gates at Anfield Stadium in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary A mourner stands next to the scarfs which are tied to the Shankly gates outside Anfield to mark the 25th anniversary of the Hillsborough disaster in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary A fan ties a scarf to the Shankly Gates at Anfield in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary A Liverpool supporter looks at the tributes ahead of the Hillsborough 25th Anniversary Memorial Service at Hillsborough, Sheffield
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary A man holds up a scarf remembering those who have died in football disasters over the years during a memorial service to mark the 25th anniversary of the Hillsborough Disaster at Anfield Stadium in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Everton's Spanish manager Roberto Martinez (top row L) and Liverpool football club players Steven Gerrard (3L), Daniel Agger (4R), Luis Suarez (3R), Daniel Sturridge (2R) and Glen Johnson (R) stand above former Liverpool manager Kenny Dalglish (bottom 3L) and former Liverpool player Ian Rush (5L) during a memorial service to mark the 25th anniversary of the Hillsborough Disaster at Anfield Stadium in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Liverpool's (left-right) Glen Johnson, Daniel Sturridge, Luis Suarez, Daniel Agger and Steven Gerrard arrive for the Hillsborough 25th Anniversary Memorial Service at Anfield Stadium, Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Liverpool football club captain Steven Gerrard arrives for a memorial service to mark the 25th anniversary of the Hillsborough Disaster at Anfield Stadium in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Liverpool football club player Glen Johnson arrives for a memorial service to mark the 25th anniversary of the Hillsborough Disaster at Anfield Stadium in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Scarfs and balloons are placed in front of the Kop stand on the Anfield pitch to mark the 25th anniversary of the Hillsborough disaster in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary The figure 96, made up of fans scarves, fills the centre circle before the Hillsborough 25th Anniversary Memorial Service at Anfield Stadium in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Hull City and Sheffield United players observe a minute of silence to mark the 25th anniversary for the Hillsborough disaster during the English FA Cup Semi-final match between Hull City and Sheffield United at Wembley Stadium in London
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary The crowd and players pause for a delayed kick off in memory of the victims of the Hillsborough disaster 25 years ago before the FA Cup Semi Final match at Wembley Stadium in London
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary The teams of Reading and Leicester City respect a minutes silence for the Hillsborough victims before the Sky Bet Championship match at the Madejski Stadium, Reading
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary The players take part in a minute silence to remember the Hillsborough disaster before the Sky Bet Championship match between Reading and Leicester City at the Madejski Stadium in Reading
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Liverpool scarves cover 96 seats in memory of the victims of the Hillsborough disaster 25 years ago during the FA Cup Semi Final match at Wembley Stadium in London
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary The crowd and players pause for a delayed kick off in memory of the victims of the Hillsborough disaster 25 years ago before the FA Cup Semi Final match at Wembley Stadium in London
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary The crowd and players pause for a delayed kick off in memory of the victims of the Hillsborough disaster 25 years ago before the FA Cup Semi Final match at Wembley Stadium in London
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Before their English Premier League soccer match at Anfield Stadium against Manchester City Liverpool supporters hold their scarves prior to a minute's silence in tribute to the 96 supporters who lost their lives in the Hillsborough disaster of 25 years ago in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Liverpool's Kenny Dalglish and Ian Rush receive wreath from Manchester City's Mike Summerbee (R ), Tony Book (L ) and Joe Corrigan (C back) to honour the ninety six Liverpool fans who lost their lives during an FA Cup semi final at Hillsborough in Sheffield 25 years ago, before the English Premier League soccer match between Liverpool vs Manchester City in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Liverpool fans hold up a banner in respect of the Hillsborough disaster ahead of their English Premier League soccer match against Manchester City at Anfield in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Before their English Premier League soccer match at Anfield Stadium against Manchester City Liverpool supporters hold banners prior to a minute's silence in tribute to the 96 supporters who lost their lives in the Hillsborough disaster of 25 years ago in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Jose Mourinho the Chelsea manager and his coaching staff observe a minute's silence to mark the 25th anniversary of the Hillsborough disaster prior to the Barclays Premier League match between Swansea City and Chelsea at Liberty Stadium in Swansea, Wales
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Captain Curtis Davies of Hull City carries a wreath to mark the 25th anniversary of the Hillsborough disaster prior to the FA Cup with Budweiser semi-final match between Hull City and Sheffield United at Wembley Stadium in London
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Fans in the Kop wave banners in memory of victims of the 1989 Hillsborough disaster before the English Premier League football match between Liverpool and Manchester City at Anfield in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Players from both teams line up for a minutes silence in front of fans in the kop displaying cards to form a message in remembrance of the 96 Liverpool fans that lost their lives in the Hillsborough disaster during the Barclays Premier League match at Anfield, Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary A boy stands next to floral tributes laid in memory of the victims of the Hillsborough disaster, on the 25th anniversary of the tragedy prior to the Barclays Premier League match between Liverpool and Manchester City at Anfield in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary View of floral tributes laid in memory of the victims of the Hillsborough disaster, on the 25th anniversary of the tragedy prior to the Barclays Premier League match between Liverpool and Manchester City at Anfield in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary People lay floral tribute in memory of the victims of the Hillsborough disaster, on the 25th anniversary of the tragedy prior to the Barclays Premier League match between Liverpool and Manchester City at Anfield in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary View of club scarves placed in memory of the victims of the Hillsborough disaster in Liverpool
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Fabio Borini of Sunderland lays a floral wreath is laid on the pitch to mark the 25th anniversary of the Hillsborough disaster prior to the Barclays Premier League match between Sunderland and Everton at Stadium of Light in Sunderland
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary A floral wreath is laid on the pitch to mark the 25th anniversary of the Hillsborough disaster prior to the Barclays Premier League match between Sunderland and Everton at Stadium of Light in Sunderland
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary A tribute is displayed on the scoreboard as a minute's silence is observed to mark the 25th anniversary of the Hillsborough disaster prior to the Barclays Premier League match between Crystal Palace and Aston Villa at Selhurst Park in London
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary 96 blue seats at the Leppings Lane end of Hillsborough are replaced by 96 white seats to represent the 96 Liverpool fans who died at the Hillsborough disaster, during the Sky Bet Championship match at Hillsborough, Sheffield
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Football spectators observe a minutes silence for the 25th Anniversary of the Hillsborough Disaster with a billboard in the background displaying the names of those who were killed, ahead of the English Premier League football match between Stoke City and Newcastle United at the Britannia Stadium in Stoke on Trent
Hillsborough disaster 25th anniversary: RIP to the 96 Hillsborough disaster anniversary Arsenal fans during a minutes remembrance next to the 96 seats that are being left empty as a tribute to the 96 Liverpool fans that lost their lives in the Hillsborough disaster, are seen before the FA Cup Semi Final match at Wembley Stadium in London
Unbeknown to him, officers outside the Leppings Lane turnstiles were being overwhelmed by a mounting crush of fans, which led to the decision to open an exit gate and let a flood of people on to the terrace. Asked if he had heard any communication about that on his earpiece between 2.45pm and 3pm, he replied: “None whatsoever.”
It was after all attempts to communicate with the control box had failed that Supt Greenwood ran across the Hillsborough pitch to the referee, Ray Lewis, and told him to stop the match. It was as he described doing so that he struggled to maintain his composure. “I went to the referee on the pitch and told him…,” he said before faltering. “I told the referee, ‘We have an emergency running. Please take the players off the pitch,” he later resumed. “He complied.” In the background of footage of Mr Greenwood running to the referee, a fan is seen lying on the back of the goal net.
“It is impossible to portray in writing or – I think – really from the screen [where] you don’t have the sound, exactly what the situation was like,” Mr Greenwood said. “It was utter chaos. It was an emergency – an emergency that I had never witnessed before. It will remain with me for the rest of my life.”
Even at that stage he felt the situation was “recoverable” and he had no idea of the scale of the horror unfolding. “It was clearly an emergency. That is why I stopped the game,” he said. “But if you had said to me at that stage – just to put it into context – that that number of people were going to die, I would have said that was out of the question.”
The enormity hit him in stages, not least when he arrived at the makeshift casualty station and morgue which he had instructed be created at a gymnasium. “Well... beyond belief. Beyond belief,” he said of the scene which greeted him there.
An extract from a statement Mr Greenwood made in 1990 was read to the jury. “I had to concentrate on the disaster itself and deal with it with the resources immediately to hand,” it read. “I expected the control box, who were aware of the seriousness of the situation, to take control. I felt as if I was dealing with the disaster alone.” The inquest continues on Monday.
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