Passengers facing another day of disruption after check-in system ‘cyber attack’
Passengers face another day of disruption after airport ‘cyber attack’
- European airports, including London Heathrow, Brussels, and Berlin, faced widespread disruption following an alleged cyber attack on Collins Aerospace, a key provider of check-in and boarding systems.
- The incident, which started on Friday night and persisted through the weekend, caused numerous flight delays and cancellations, necessitating manual check-in procedures for affected airlines.
- Collins Aerospace acknowledged a "cyber-related disruption" to its Muse software, confirming efforts were underway to restore full functionality and mitigate the impact on electronic check-in and baggage drop.
- Heathrow Airport advised passengers to verify their flight status prior to travel and apologised for the inconvenience, noting that British Airways operations at Terminal 5 were unaffected.
- The European Commission is monitoring the situation, stating that while passengers are experiencing disruption, aviation safety and air traffic control remain secure, and the attack does not appear widespread or severe.