Why M&S is still affected by cyber attack and when will it recover?
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M&S is still struggling with a cyber attack. But why?
- Marks & Spencer (M&S) is experiencing significant disruption following a cyber incident, impacting online orders and leading to some empty store shelves.
- The retailer took systems offline to manage the incident, which is believed to be a ransomware attack potentially perpetrated by the group Scattered Spider.
- M&S is working with the Metropolitan Police, National Crime Agency, and National Cyber Security Centre to investigate and resolve the issue.
- The incident's complexity and the targeting of core IT infrastructure are contributing to the prolonged recovery time.
- Cybersecurity experts emphasise the difficulties in recovering from such attacks, including the need for careful system restoration and the risk of further attacks during the process.