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Millions to benefit from new prescription feature on NHS app

The tracking service is aimed at freeing up pharmacists’ time
The tracking service is aimed at freeing up pharmacists’ time (Julien Behal/PA)
  • Millions in England can now track their NHS prescriptions via the NHS app, receiving "Amazon-style" updates on medication status.
  • This feature aims to reduce the burden on pharmacies, freeing up staff to focus on patient care by lessening calls and visits inquiring about prescription status.
  • Nearly 1,500 pharmacies, including Boots, have adopted the technology, with expansion to almost 5,000 expected within the next year.
  • The app allows patients to track their prescriptions in real-time, showing whether they are ready for collection or have been shipped.
  • This service is expected to reduce unnecessary trips to pharmacies and improve overall efficiency.
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