Paddy Power ordered to pay £1m to woman after jackpot prize error
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Woman wins £1m court case against Paddy Power over jackpot error
- Gloucestershire woman Corrine Durber has won a High Court case against Paddy Power after being paid only £20,265 of a £1 million jackpot she won on its online game, Wild Hatter.
- The discrepancy arose from a software error that displayed the incorrect prize amount, though the random number generator assigned her the smaller daily jackpot.
- The judge ruled in Ms Durber's favor, stating that the game's presentation implied "what you see is what you get", and customers expect accurate displays of winnings.
- Paddy Power, which must pay Ms Durber the full £1 million, admitted to the error affecting multiple plays over several weeks and expressed regret over the incident.
- Ms Durber expressed relief at the ruling, but criticised Paddy Power for the ordeal and said she would never use their services again.