Royal Mail issues major warning to UK households amid delivery delays
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Royal Mail Fined £21m for Missing Delivery Targets for Third Year Running
Royal Mail has warned of potential service delays across more than 100 UK postcodes, attributing the disruption to recent storms and higher-than-usual staff sickness.
The company identified 38 delivery offices on Monday as being most affected, acknowledging customer frustration over delayed mail.
Reports indicate that some letters are being held in delivery offices for weeks, leading to people missing urgent correspondence such as appointment notices and bank statements.
Anonymous postal workers suggest that parcels are being prioritised over letters in some depots, even first-class mail, partly due to increasing online shopping volumes and space constraints.
Royal Mail is currently engaged in a dispute resolution process with the Communication Workers Union regarding proposed service changes, including Ofcom-approved plans to potentially scrap Saturday second-class letter deliveries.
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