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The most common wifi problems UK households face

Expert urges customers to make one change to avoid paying £30+ a month for wifi
  • Research commissioned by Airties indicates that nearly 80 per cent of Britons encounter broadband issues at least once a month, significantly affecting home workers.
  • Approximately 1.2 million people reportedly experience daily disruptions, with common complaints including slow browsing speeds, device disconnections, and frozen video calls.
  • These unreliable internet connections cause considerable frustration for the 15 million hybrid and remote workers across Britain, leading to lost productivity.
  • Iain Duncan Smith urged broadband providers to enhance reliability, while Airties CEO Metin Taskin emphasised the challenge of ensuring stable in-home wifi connections.
  • Although 71 per cent of respondents contacted their providers about connectivity problems, only 24 per cent switched, with Which? identifying Zen Internet, Plusnet, and Utility Warehouse as top for reliability.
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