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Zipcar confirms end of UK operations in email to customers

Related: Zipcar to Shut Down UK Operations
  • Car-sharing company Zipcar has confirmed it is ceasing operations in the UK, impacting 650,000 drivers across the country.
  • The US-based firm informed customers via email on Friday that it would formally close accounts in 30 days, with accounts remaining open until 16 February.
  • New bookings are no longer possible, following an earlier announcement in December about temporarily suspending new reservations.
  • Customers with remaining plan periods or subscriptions will automatically receive pro-rated refunds starting from early 2026.
  • The decision follows deepening losses of £5.7 million in 2024 due to a decrease in customer trips, and the company had 71 UK employees.
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