German airport trials new technology to help travellers with hearing loss
European airport deploys new tool to help travellers
- Frankfurt Airport in Germany is the first in the world to trial technology that relays gate information directly into travellers' hearing aids and compatible devices.
- The airport is using Auracast, a Bluetooth broadcast audio feature, to send automated announcements to passengers at gates A16 and A17 in Terminal 1.
- This innovation allows boarding calls, changes, and delays to be streamed straight into compatible smartphones, headphones, hearing aids, and assistive listening devices.
- The new system aims to enhance clarity and confidence for the 1.5 billion people globally with hearing loss, supporting “silent airport concepts” by reducing reliance on loudspeakers.
- The two-month trial is part of a digital accessibility initiative, with GN Hearing, a pioneer in Auracast hearing aids, collaborating to make travel more inclusive.
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