Air India denies claims of mistreating disaster victims’ families
The British victims of Air India plane crash
A British lawyer representing families of victims from the Air India Flight 171 crash has accused the airline of unethical and potentially unlawful conduct regarding compensation forms.
The lawyer, Peter Neenan, alleges that bereaved relatives were pressured to complete complex documentation in unsuitable conditions without legal assistance, potentially reducing their compensation.
Air India has vehemently denied these accusations, labelling them as unsubstantiated and inaccurate, and stated they are working swiftly to provide interim compensation.
The airline clarified its process for compensation, including establishing a facilitation centre and offering remote completion options, while denying claims of coercion or unsolicited home visits.
Legal teams in the United Kingdom and the United States are reportedly preparing to launch lawsuits against both Boeing and Air India following the fatal crash.