M&S reopens website to customers six weeks after cyberattack
M&S reopens website to customers after April cyberattack
- Marks & Spencer has reopened its website to customers after halting online orders due to a cyberattack in April.
- The retailer is resuming standard delivery to England, Scotland, and Wales, with Northern Ireland and other services to follow in the coming weeks.
- Customer personal data was compromised in the attack, which led to disruptions and empty shelves during the Easter weekend.
- M&S managing director John Lyttle thanked customers for their support and announced the gradual addition of more products to the website.
- The cyberattack, attributed to "human error" via a third party, is estimated to cost M&S around £300 million, impacting contactless payments and stock availability.