Where to turn if your first weeks of student life don't go to plan

 

Chances are the biggest problem you will encounter when you start university will be a bout of Fresher’s flu and an inability to find your lecture theatre.

However, occasionally, more difficult problems do occur during your time away from home. So, just in case, we’ve compiled a rundown of the most useful sites and places to go for any drama you might have.

Accommodation

If you arrive to find that your university accommodation is lacking a bed, or there is no hot water, The Student Accommodation Code can help, as it exists to protect students’ rights to good quality accommodation. The website has a full list of the buildings covered, and can help with any accommodation-related issue, from a broken boiler to noisy neighbours.

www.TheSAC.org.uk

Personal Finance

Cash can often be tough when you start university, but for financial advice, the Citizens’ Advice Bureau can offer general help on money and benefits through its website or face-to-face appointments. The website contains a list of local CAB offices.

www.citizensadvice.org.uk.  

Health

Becoming ill in the first few weeks of university term is not uncommon, but if you have serious concerns about your health, NHS Choices is a comprehensive site with answers to medical queries, which can also signpost you to the nearest doctor.

www.nhs.uk.   

Depression

If you are struggling to make the adjustment to university life and are not quite feeling like yourself, perhaps choosing to spend time by yourself, then Depression Alliance has tools and resources to help, and people to talk to.

www.depressionalliance.org.

Drugs

At some point it is likely that you’ll encounter someone who uses drugs. Have a look at ‘Talk to Frank’ which provides all the facts and advice on what to do if someone has a bad experience or if you feel pressured into joining them.

http://www.talktofrank.com/

Tuition Fees

There has been significant coverage in the media with regards to the changes to the student finance system; to find out more information as to how the system works in practice and how much you will be asked to repay when you graduate, visit http://www.studentfinance2012.com/resources

In addition to these reference sites, universities and student unions have professionally trained staff to help with any query or worry you may have, and chances are they will have a ready-made or reassuring answer to your situation.

Lastly, don’t be fearful of asking - that’s what these sites are there for.

Bryan Carroll is chair of Universities UK/Guild HE student accommodation code of practice sector advisory group, and assistant director of estates and facilities at Southampton Solent University.

Suggested Topics
PROMOTED VIDEO
Life and Style
Phillips Idowu, Stella McCartney and Jessica Ennis
fashionMcCartney to continue designing Team GB Olympics kit until 2016
Sport
Shinji Kagawa and Reece James celebrate after the latter scores in Manchester United's 7-0 victory over LA Galaxy
football
Voices
voicesGood for Lana Del Rey for helping kill that myth, writes Grace Dent
Sport
Farah returns to the track with something to prove
Commonwealth games
Life and Style
fashion Designs are part of feminist art project by a British student
Latest stories from i100
Have you tried new the Independent Digital Edition apps?

Day In a Page

Backhanders, bribery and abuses of power have soared in China as economy surges

Bribery and abuses of power soar in China

The bribery is fuelled by the surge in China's economy but the rules of corruption are subtle and unspoken, finds Evan Osnos, as he learns the dark arts from a master
10 best reed diffusers

Heaven scent: 10 best reed diffusers

Keep your rooms smelling summery and fresh with one of these subtle but distinctive home fragrances that’ll last you months
Screwing your way to the top? Good for Lana Del Rey for helping kill that myth

Screwing your way to the top?

Good for Lana Del Rey for helping kill that myth, says Grace Dent
Will the young Britons fighting in Syria be allowed to return home and resume their lives?

Will Britons fighting in Syria be able to resume their lives?

Tony Blair's Terrorism Act 2006 has made it an offence to take part in military action abroad with a "political, ideological, religious or racial motive"
Beyoncé poses as Rosie the Riveter, the wartime poster girl who became a feminist pin-up

Beyoncé poses as Rosie the Riveter

The wartime poster girl became the ultimate American symbol of female empowerment
The quest to find the perfect pair of earphones: Are custom, 3D printed earbuds the solution?

The quest to find the perfect pair of earphones

Earphones don't fit properly, offer mediocre audio quality and can even be painful. So the quest to design the perfect pair is music to Seth Stevenson's ears
US Army's shooting star: Lt-Col Steven Cole is the man Hollywood calls when it wants to borrow a tank or check a military uniform

Meet the US Army's shooting star

Lt-Col Steven Cole is the man Hollywood calls when it wants to borrow a tank or check a military uniform
Climate change threatens to make the antarctic fur seal extinct

Take a good look while you can

How climate change could wipe out this seal
Should emergency hospital weddings be made easier for the terminally ill?

Farewell, my lovely

Should emergency hospital weddings be made easier?
Man Booker Prize 2014 longlist: Crowdfunded novel nominated for first time

Crowdfunded novel nominated for Booker Prize

Paul Kingsnorth's 'The Wake' is in contention for the prestigious award
Vladimir Putin employs a full-time food taster to ensure his meals aren't poisoned

Vladimir Putin employs a full-time food taster

John Walsh salutes those brave souls who have, throughout history, put their knives on the line
Tour de France effect brings Hollywood blockbusters to Yorkshire

Tour de France effect brings Hollywood blockbusters to Yorkshire

A $25m thriller starring Sam Worthington to be made in God's Own Country
Will The Minerva Project - the first 'elite' American university to be launched in a century - change the face of higher learning?

Will The Minerva Project change the face of higher learning?

The university has no lecture halls, no debating societies, no sports teams and no fraternities. Instead, the 33 students who have made the cut at Minerva, will travel the world and change the face of higher learning
The 10 best pedicure products

Feet treat: 10 best pedicure products

Bags packed and all prepped for holidays, but feet in a state? Get them flip-flop-ready with our pick of the items for a DIY treatment
Commonwealth Games 2014: Great Scots! Planes and pipers welcome in Glasgow's Games

Commonwealth Games 2014

Great Scots! Planes and pipers welcome in Glasgow's Games