Rockstar apologises for GTA 5 Online launch problems

Multiplayer portion of GTA 5 launched yesterday but players are still struggling to access the game

The developers of Grand Theft Auto 5 have apologised to fans after “unanticipated additional pressure” on servers left gamers unable to access the title’s online mode.

Grand Theft Auto Online was launched in the UK yesterday at noon, but players who tried to enter the game were frequently met with a range of error messages. Some were disconnected after logging in whilst others were unable to even create a character – the first step to playing online.

Rockstar set up a support page cataloguing “known launch issues” that they are working to fix and have thanked gamers for their patience.

“We are continuing to look into these issues and are working around the clock on resolving them as quickly as possible,” reads a message on Rockstar’s blog.

“This includes close monitoring of our Support systems, forums, social media, and in-game data to measure traffic along with Community sentiment to ensure ongoing improvements to stability.  Please stay tuned for more updates.”

The difficulties that have beset Grand Theft Auto Online have been compared to the launch of SimCity in March 2013 and Diablo 3 last year. Both games proved hugely popular on their launch and servers struggled to keep up with demand from fans.

Rockstar had already predicted that the launch would be troubled, describing themselves as “humbled and overwhelmed by the response to Grand Theft Auto V – literally overwhelmed in the case of some of our servers!”

The difficulties are continuing into the second day of the launch, with fans taking to social media to complain. "Get xbox live gold for gta online they said, it will be fun they said #loadingscreen #madness," commented Twitter user Eddy Von Doln.

Others seem to have been succesful in accessing the online mode, and are reporting that the multiplayer mode is more than equal to the critical success that is the single-player game.

"From spontaneous combustions and accidental murders to making car noises to freak out cashiers you're robbing, GTA Online is incredible," tweets Dylan.

See below for a video of the four minute introductory video that greets gamers lucky enough to log on to GTA Online.

PROMOTED VIDEO
Life and Style
ebookNow available in paperback
ebooks
ebookPart of The Independent’s new eBook series The Great Composers
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

ES Rentals

    iJobs Job Widget
    iJobs Gadgets & Tech

    Ashdown Group: Junior Web Developer - Kent - £40,000

    £30000 - £40000 per annum + benefits: Ashdown Group: Junior Web Developer - ne...

    Recruitment Genius: Electronics Engineers / Senior Electronics Engineers

    £25000 - £55000 per annum: Recruitment Genius: Based in Henley-on-Thames, this...

    Guru Careers: Account Manager

    Competitive (DOE): Guru Careers: We are seeking an Account Manager to join a c...

    Guru Careers: Sales Executive

    £23 - 28k + £45k Y1 OTE (Uncapped Commission): Guru Careers: A Sales Executive...

    Day In a Page

    Syria crisis: Celebrities call on David Cameron to take more refugees as one young mother tells of torture by Assad regime

    Celebrities call on David Cameron to take more Syrian refugees

    One young mother tells of torture by Assad regime
    The enemy within: People who hear voices in their heads are being encouraged to talk back – with promising results

    The enemy within

    People who hear voices in their heads are being encouraged to talk back
    'In Auschwitz you got used to anything'

    'In Auschwitz you got used to anything'

    Survivors of the Nazi concentration camp remember its horror, 70 years on
    Autumn/winter menswear 2015: The uniforms that make up modern life come to the fore

    Autumn/winter menswear 2015

    The uniforms that make up modern life come to the fore
    'I'm gay, and plan to fight military homophobia'

    'I'm gay, and plan to fight military homophobia'

    Army general planning to come out
    Iraq invasion 2003: The bloody warnings six wise men gave to Tony Blair as he prepared to launch poorly planned campaign

    What the six wise men told Tony Blair

    Months before the invasion of Iraq in 2003, experts sought to warn the PM about his plans. Here, four of them recall that day
    25 years of The Independent on Sunday: The stories, the writers and the changes over the last quarter of a century

    25 years of The Independent on Sunday

    The stories, the writers and the changes over the last quarter of a century
    Homeless Veterans appeal: 'Really caring is a dangerous emotion in this kind of work'

    Homeless Veterans appeal

    As head of The Soldiers' Charity, Martin Rutledge has to temper compassion with realism. He tells Chris Green how his Army career prepared him
    Wu-Tang Clan and The Sexual Objects offer fans a chance to own the only copies of their latest albums

    Smash hit go under the hammer

    It's nice to pick up a new record once in a while, but the purchasers of two latest releases can go a step further - by buying the only copy
    Geeks who rocked the world: Documentary looks back at origins of the computer-games industry

    The geeks who rocked the world

    A new documentary looks back at origins of the computer-games industry
    Belle & Sebastian interview: Stuart Murdoch reveals how the band is taking a new direction

    Belle & Sebastian is taking a new direction

    Twenty years ago, Belle & Sebastian was a fey indie band from Glasgow. It still is – except today, as prime mover Stuart Murdoch admits, it has a global cult following, from Hollywood to South Korea
    America: Land of the free, home of the political dynasty

    America: Land of the free, home of the political dynasty

    These days in the US things are pretty much stuck where they are, both in politics and society at large, says Rupert Cornwell
    A graphic history of US civil rights – in comic book form

    A graphic history of US civil rights – in comic book form

    A veteran of the Fifties campaigns is inspiring a new generation of activists
    Winston Churchill: the enigma of a British hero

    Winston Churchill: the enigma of a British hero

    A C Benson called him 'a horrid little fellow', George Orwell would have shot him, but what a giant he seems now, says DJ Taylor
    Growing mussels: Precious freshwater shellfish are thriving in a unique green project

    Growing mussels

    Precious freshwater shellfish are thriving in a unique green project