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Mobile numbers list sparks privacy fears

By Emma Rowley, Press Association

The announcement of the first directory enquiries service for mobile phones today provoked fears for the privacy of those on its database.

The directory bills itself as the UK's first service which can connect individuals to millions of mobile numbers.

Connectivity, the company behind the service, said the 15 million numbers "generally" came from companies which collect them from customers in the course of business and which had permission to share those numbers.

At no time would the mobile numbers be disclosed, Connectivity said, adding that only people verified as being over 18 are included in its directory.

But Simon Davies, of Privacy International, said many people on the directory would have unwittingly agreed to have their number circulated by, for example, failing to tick a box on a market research form.

"There are fundamental privacy issues," he told The Times.

"People tend to enjoy selective disclosure (of their number) with mobile phones."

Connectivity CEO Raj Raithatha argued the service was "privacy-friendly" because it did not disclose numbers.

He said: "If you try to connect to someone, it's up to the individual to get that information exchanged, we won't disclose numbers without express permission."

The inclusion on the database of any children using a phone which appeared to belong to an adult would amount to a "very insignificant" number, he added.

Users will be able to access the service by phone or online, prompting a search of a database of UK mobile phone numbers.

If the search is successful the operator will call the recipient, who can accept or decline the call. If the call is not answered, the service user can leave a voicemail or send a text message with their contact details.

There will be no charge for an unsuccessful search online, while charges for accessing the service by phone are "comparable" with existing directory enquiries services.

People can make their mobile ex-directory by texting the letter 'E' from that phone, although standard network charges will apply.

The service goes live next week and can be accessed by phoning 118 800 or online at 118800.co.uk

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Comments

Count me out
[info]frank_brady wrote:
Tuesday, 9 June 2009 at 05:30 pm (UTC)
What number do I text the 'E' to?
Re: Count me out
[info]theelectrician wrote:
Tuesday, 9 June 2009 at 06:20 pm (UTC)
"..The service goes live next week and can be accessed by phoning 118 800 or online at 118800.co.uk "

You have to guess.
Lets be passive aggressive instead.
[info]paracelcius wrote:
Tuesday, 9 June 2009 at 07:21 pm (UTC)
Rather than opt out, stay on the data base and whenever they call, you simply refuse to accept the call.
Once users of the system find that no-one will ever accept calls from this "service" then the buisness will collapse,,game over.

connectivity
[info]scu1pture wrote:
Tuesday, 9 June 2009 at 10:06 pm (UTC)
apparently connectivity is a limited company.
you could ask them if you are on the database.
0207 404 0993 : Raj Raithatha-CEO
[info]greywhippet wrote:
Tuesday, 9 June 2009 at 10:07 pm (UTC)
xx xc cv cb vb
The first I dont think so?
[info]makesyouthink70 wrote:
Tuesday, 9 June 2009 at 10:15 pm (UTC)
I know a company (wont post here just in case people think I am spaming) that offer people to opt in and is much better. Why? Becasue people can choice if they want their number listed or not. Just search for mobile phone directory enquires...
This should only be an opt-in project.
[info]richardjeff wrote:
Wednesday, 10 June 2009 at 08:04 am (UTC)
This should only be an opt-in project. Unless I request that my number is listed then it should not even be held by the database. Small businesses like plumbers, etc, will find it useful but I get enough junk texts and calls, particularly when I'm roaming abroad and I pay for the privilege of saying "p*** ***".

Ofcom or other relevant body must be pressurised to make that ruling
Many kids phones are in the parents name.
[info]richardjeff wrote:
Wednesday, 10 June 2009 at 08:52 am (UTC)
"The inclusion on the database of any children using a phone which appeared to belong to an adult would amount to a "very insignificant" number, he added."

Not true I think. When my kids were younger I had all their phones in my name to control costs and usage. Many friends did the same thing.

This service must be positive OPT IN only, not via compiled lists from 3rd parties.
[info]tibtib123 wrote:
Friday, 12 June 2009 at 09:27 am (UTC)
With anything with a database there are issues with security I always worry about my mobile broadband being 100% secure
118
[info]newmobilephones wrote:
Monday, 24 August 2009 at 04:20 pm (UTC)
I'm not too keen on this service.

karen mobiles

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