PSN down: PlayStation Network mostly back online following 12-hour outage

The company has apologised for the outage, though hasn’t explained how it happened — and many people are still reporting problems

PlayStation Network is mostly back online, after an outage that lasted at least 12 hours and is still affecting some users.

The outage lasted from just after 3pm UK time until about 3am, according to the Down Detector website.

The problems affected almost every part of the PlayStation Network. That included all of Sony’s different consoles — the PS Vita and PS3, as well as the PlayStation 4 — and all of the various services including the store and online play.

Messages showed to some people telling them that the network was down for “maintenance”.  An update on PlayStation’s Network Status page said only that PSN was “experiencing issues” and that engineers were working on the problem.

Sony’s official status page said that the systems are now back online and working. Senior members of Sony’s staff also reported that PSN was online again.

“As people are tweeting, PSN is back online,” wrote Sony Computer Entertainment president Shuhei Yoshida. “Very sorry for the inconvenience and thank you for your patience.”

But some people continued to report the problems. A range of tweets and Facebook posts were still being set at the time of publication to say that users were still having trouble signing in or playing games.

The company didn’t say what had caused the problems. While some online claimed that the service had gone down after a hack, there was no official statement from Sony about whether the problems were internal or had been caused from outside.

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