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More than a million people have signed a petition asking Snapchat to reverse its controversial new update.
The company has now rolled out the new version of the app to most of its users. And it has been met with intense and widespread anger, as a result of the fundamental changes it makes to the way the app works.
Now more than a million people have asked the company to simply turn it back, and reverse the changes. That's according to a petition that's now received more than a million signatures .
Show all 17 1 /17Snapchat: How to use the new, redesigned version of the app Snapchat: How to use the new, redesigned version of the app Find your friends When you swipe right on the main camera screen, you’ll come to the Friends page. This is where Stories, Snaps, messages and group chats are, but they’re no longer ordered chronologically. Instead, new Snaps and messages, and any new Stories that Snapchat thinks you’ll be interested in, will sit near top of the Friends page. If you’re struggling to find one of your friends, you can type their name into the search bar at the top of the screen. To make different types of content easier to find, Snapchat is adding three tabs to the Friends page – Stories, Groups and All.
Snapchat: How to use the new, redesigned version of the app Watch Stories If one of your friends has posted a Story you haven’t yet watched, you’ll see a circular preview bubble to the left of their name. To watch the Story, tap the bubble. After you watch a friend’s Story, you’ll see a preview of another friend’s Story. You can tap the screen to watch it, swipe to skip it or swipe down to exit. To re-watch a friend’s Story after you’ve already seen it, you need to open their profile by tapping their bitmoji on the Friends page.
Snapchat: How to use the new, redesigned version of the app Post Stories You can post your own Stories by taking a picture or recording a video on the main camera screen, then tapping the arrow in the bottom-right corner and selecting My Story. To check out your Story views and delete Snaps from your Story, you need to visit your Profile page. You can find it by going to the main camera page, hitting the profile picture immediately to the left of the Search bar at the top of the screen, and tapping the My Story panel.
Snapchat: How to use the new, redesigned version of the app Send Snaps To send a Snap, take a picture or record a video on the main camera screen, tap the arrow in the bottom-right corner and choose your friends from the list. The eight people you interact with most on Snapchat sit at the top of the list.
Snapchat: How to use the new, redesigned version of the app Discover content When you swipe left on the main camera screen, you’ll find the Discover page. Here’s where you can access Shows, content from publishers, Stories from people you follow – but aren’t friends with – and Snaps from creators, Snap Map and Our Story. To find something specific in Discover, use the Search bar at the top of the screen. To see less of a certain type of content here, you can tap and hold a tile and hit See Less Like This or Unsubscribe.
Snapchat: How to use the new, redesigned version of the app Mute friends You can mute your friends without them realising, with Do Not Disturb. To enable it, just tap and hold the person or group you want to silence, select Settings from the popup menu and hit Do Not Disturb. You’ll no longer receive notifications from that conversation, but you’ll still be able to access it, check any unread messages and Snaps and send your own too.
Snapchat: How to use the new, redesigned version of the app Shoot longer Snaps You can record up to 60 seconds of Snapchat footage with Multi-Snap (the previous limit was 10 seconds). All you need to do is tap and hold the circular Record button, and keep holding it for up to 60 seconds. Snapchat will split the footage into 10-second segments that you can edit individually, though your recording will play continuously when you send it to your friends or add it to your Story.
Snapchat: How to use the new, redesigned version of the app Draw with emoji You can draw with emoji rather than regular digital brushstrokes by tapping the pen icon after you’ve shot a snap and then hitting the symbol under the colour palette.
Snapchat: How to use the new, redesigned version of the app Build Geofilters You can create your own Geofilters, for occasions like weddings and birthdays, or even for places that are special to you. Go to Settings, hit On-Demand Geofilters and choose when and where you’d like it to appear.
Snapchat: How to use the new, redesigned version of the app Use multiple filters Once you’ve applied a filter to your snap, tap and hold the screen with one finger and swipe with another to layer another filter on top of it.
Snapchat: How to use the new, redesigned version of the app Save data You can reduce the amount of data Snapchat munches through by enabling Travel Mode. Find it by going to Settings and tapping Manage Preferences.
Snapchat: How to use the new, redesigned version of the app Understand emoji From here, you can also learn what those emoji that appear alongside your friends’ names mean. You can change the ones you don’t like by tapping them.
Snapchat: How to use the new, redesigned version of the app Understand message types It’s also useful to understand what Snapchat’s different-coloured arrows and squares mean, so you’ll no longer be unsure whether you can open a certain message in public or not.
Snapchat: How to use the new, redesigned version of the app Collect trophies You can find out how many Snapchat trophies you’ve earned by going to your Profile page and tapping the Trophies button. You can unlock more by trying out new things with the app.
Snapchat: How to use the new, redesigned version of the app Access Snap Map You can access the controversial Snap Map, which shows you where in the world your friends are, by pinching the main camera screen. You can also hide yourself from fellow Snapchat users by tapping the Settings icon and enabling Ghost Mode.
Snapchat: How to use the new, redesigned version of the app Discover new music You can Shazam a song within Snapchat by tapping and holding the camera screen. Once it identifies it, you can share the song with your friends.
Snapchat: How to use the new, redesigned version of the app Get new features early You can get access to new and experimental features before regular Snapchat users by joining the Snapchat beta. In the Settings menu, tap Join Snapchat Beta.
"With the release of the new Snapchat update, many users have found that it has not made the app easier to use, but has in fact made many features more difficult," the petition reads. "Many ‘new features’ are useless or defeats the original purposes Snapchat has had for the past years."
It also notes that many people are being forced to take risky and complicated steps to get the old features back. While it is still possible to change back to the version of the app that was available before the update, users are putting themselves at risk by attempting to do so, security experts have warned .
"This petition aims to help convince Snap Inc. to change the app back to the basics, before the new 2018 update," the petition concludes.
The petition is still some way from becoming the most popular ever on the site. One calling on the Iranian government to free Nazanin Zaghari-Ratcliffe has been signed by 1.5 million people , for instance, and another calling for the banning of the Yulin Dog Meat Festival has nearly hit three million signatures .
But it's much more popular than many of the – very worthy – petitions that have brought success. A petition calling on Oxford council to reverse a ban on rough sleepers received 70,000 signatures but brought action from councillors, for instance .
But in this case it's unlikely that the decision will be reversed.
Snapchat's official Twitter account has spent much of its time since the update was introduced telling people that they should try it out for longer , and they might get to like it. It also said it "isn't possible" to go back to the old version of the app, though that presumably applies to individual users and not the app itself .
What's more, the new design was in keeping with a new direction from the company that it hopes can allow it to generate more revenue. It knew that the changes would upset users in the short term and predicted that could be "disruptive to our business" – but said that it was "willing to take that risk for what we believe are substantial long-term benefits to our business" .
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