Donald MacInnes: Antiques Roadshow shows up transatlantic difference over money

Unlike in financially self-conscious Albion, where the words "vulgar" and "money" exist in the same great British Venn diagram, the US has no problem with cash, where it came from or on what it is spent.

Derek Pain: City optimist sticks with his all-time high Footsie forecast

A month ago I wondered if the benchmark Footsie share index would achieve the optimistic forecasts that were so evident at the start of the year.

Simon Read: It may be called Enhanced or Classic. But a better word is Poor for the way banks treat current account customers

One of my regular correspondents, Robert Johnson from Airdrie, writes in with a moan about the TSB: "The '200-year-old new bank' created by Rev Henry Duncan for hard-working local people has just informed us that, as of early November, the interest rate on credit balances in its Enhance current account will be cut by 50 per cent from 3 per cent to 1.5 per cent.

Simon Read: An insight into confusing financial terms and conditions

Do you understand financial terms and conditions? Or even bother to read them? Failing to do so could be costing you a packet. In fact, a typical consumer could be losing £428 a year, reckons the Money Advice Service.

Leaving money to charity in your will could help reduce the tax bill for your loved ones

Next week has been designated "remember a charity in your will week", to put the focus squarely on the subject

For some, the customer is always wrong

Figures showing how well financial firms deal with customer complaints are always interesting. While we expect that the biggest firms – the high street banks – will have the most complaints, it’s interesting to find out which have the most upheld against them.

Emma Lunn: Does Thomson really care about its customers' lost luggage?

Some companies treat their customers appallingly and then fail to respond to complaints.

Driver had to risk his life to pay £20 extra charge for RAC recovery vehicle

A reader sent in a tale of horror featuring the RAC. After forking out for breakdown cover, this chap set off from Eastbourne to Cornwall on holiday, and unfortunately had an accident en route. The police moved his car to the hard shoulder and the family to a safer point behind the crash barrier.

Donald MacInnes: When videogame prowess is worth a billion, I get twitchy

The rumours which this week began oozing down the walls of the great pyramid of tech-related business, that Amazon was of a mind to buy the videogame streaming service Twitch, will provide the internal structure of today's cavalcade of mediocre prose.

Derek Pain: Green Compliance has made its investors feel very blue

Even the most successful entrepreneurs occasionally experience failure.

Money is slipping through our fingers: the UK is falling behind other countries in the amount we put away

How to save money: UK is crashing down the European league table for putting money away

The UK has slipped to 11th in the latest European league table of savers. Rob Griffin checks out the best options

Money Alert: Fixed energy tariffs ending

Eight fixed energy tariffs will cease at the end of this month, resulting in bill hikes of up to £237.65 for those who don't switch to a better deal. A further five fixed tariffs will expire by 31 October.

Bargain Hunter: There's one day left to book a bargain flight with Air Asia

If you're planning a spot of globetrotting next year, now's the time to book bargain flights within Asia and to Australia: Air Asia is offering selected flights from a number of cities including Bangkok, Manila and Singapore to selected destinations across Asia and Australasia from as little as $4 (about £2.40).

Mark Dampier: When even safety first is a risk, go for income and capital growth

No other investment has endured like equity income, in my view. Regular readers will know I am a huge advocate of this strategy; its objective of generating both income and capital growth is precisely what the majority of investors seek.

Questions of Cash: Fujitsu docked me £1,000 for training I did not receive

Q. I started work for Fujitsu in March this year as a trainee installation technician, installing broadband, TV and phone lines. I was told there would be two parts to the installation – outside work and running the cable into a customer's property. One person does the outside work and a second person the inside work.

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