24 May 2014 12:00 AM
Q | I upgraded my mobile phone in January to an HTC One model and took out a new Vodafone contract. When I received my February bill, I was shocked that it was £66. When I looked closely, I noticed a charge of £6.37 plus VAT for a phone number that I did not recognise. Looking back over my account, I found that I had been paying for this number – at the lesser rate of £4.72 plus VAT – as far back as the bills I could access on the internet went.