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Hold the front page: newspapers have a future

Rupert Murdoch says that the business model for newspapers is 'malfunctioning'. Nick Clark reports on how it might be fixed

Former democratic presidential candidate John Kerry is worried. The Massachusetts senator, who chaired the first of several committee hearings into the future of the print media industry this week, believes that "newspapers look like an endangered species". As a result he fears for the state of democracy.

In the UK, the industry has been forced to lay off journalists and slash costs to survive one of the worst collapses in adverting revenues in living memory. Yet newspaper executives were not so downbeat this week, and key to their faith in returning the industry to profit is technology. The debate on how to make the internet pay returned with a vengeance as the media tycoon Rupert Murdoch said his stable of papers was likely to be charging readers within 12 months. "The current days of the internet will soon be over," he said.

This week further evidence of the pain in the UK industry emerged. Mr Murdoch's titles The Times and The Sunday Times revealed £51m losses in their last published annual accounts.

Worryingly for the group, those losses were recorded before the catastrophic plunge in advertising really hit, in the wake of Lehman Brothers' collapse. After the US investment bank went down in September, advertising spend in the UK fell almost 10 per cent by the end of the year, according to the World Advertising Research Center.

The accountancy group Deloitte added that administrations in the print and publishing industry in the UK were up 72 per cent to 31 companies in the first three months of the year over the previous three.

So, monetising newspapers' internet operation is back in focus. Will Yarker, a director in Deloitte's media consultancy team, said: "There is a real imperative to do something now to make money from online operations. The only opportunity beyond affiliate marketing and selling sponsorship is to charge for specific content."

This month Carolyn McCall, Guardian Media Group's chief executive, admitted: "More people are looking at how they can make money charging for content that costs a lot of money to make."

This echoed comments from Mr Murdoch, who was speaking at the quarterly results for News Corporation in New York. Mr Murdoch believes his customers would be prepared to pay a subscription, and reiterated that the current model of online advertising revenue quite simply was not working.

He said that executives in the industry "are now in the midst of an epochal debate over the value of content and it is clear that for many newspapers the current model is malfunctioning".

"All our great technological resources are being concentrated on developing new business models which will return trusted journalistic enterprises to long-term profitability," Mr Murdoch continued.

Many have flirted with subscription models but most ended up shelving it. As the economic pain rumbles on, however, executives are determined to stop giving content away for free.

Mr Yarker of Deloitte said: "It is a bit of a gamble in the sense it could drive people away. On the other hand if you aren't making any money off your internet site anyway, the readers that do pay is a bonus. It comes down to niche content. You can only get money if you have something different to say."

The Financial Times charges for premium content, and The Wall Street Journal's website is also predominantly subscription based. Yet both have a specific focus, with niche stories that readers are prepared to pay for. The problem for the mainstream newspapers is the fear that readers will migrate to competitors that do not charge.

Even regional papers feel the need to monetise online to survive. Lynne Anderson, the communications director for the Newspaper Society, said: "There is a print future for regional papers but they have to make the transition into multimedia." She added: "There's quite a lot of alarmist talk. It is a tough time but this downturn will stabilise, and advertising will come back, although maybe not to the same level. The newspapers will survive."

The "elephant in the room" for UK newspapers, according to one media expert, is the competition from the BBC. The licence fee-funded organisation essentially produces a competing online product, and the fear, should newspapers charge for content, is a mass migration to the corporation's website.

New business models are emerging to deal with the slump. In the US, three media entrepreneurs have set up Journalism Online, which offers to act as a broker between readers and websites with the readers paying per article.

Newspapers have also been considering trying to charge a fee of a few pennies for their online content, known as micropayments. Recently Google's chief executive, Eric Schmidt, suggested it as the obvious way to monetise online news sites. This was backed up in February by Walter Isaacson in Time magazine, who called for "a one-click system with a really simple interface that will permit impulse purchases of a newspaper".

One critic slammed the idea as technologically unworkable, "with no evidence customers will use it".

Michael Kinsley also said in The New York Times that it would bring nowhere near the revenues newspapers bring in despite the economic crisis. He said digital and paper advertising at The New York Times was worth $1bn last year, despite the economic downturn. By his estimation, if all the NYT's readers went online and paid the suggested $2 a month, it would bring in just $24m.

Another of the plans Mr Murdoch is exploring in order to make money through new technology is the use of electronic readers. This is especially topical with the release of Amazon's Kindle DX product this month. Their latest e-reader is now big enough to read news pages on.

This week, it emerged that The New York Times, The Washington Post and The Boston Globe were to offer reduced price Kindles in return for subscriptions to test whether it will boost readership in the longer term. This marked further progress for The Globe, which had been faced with closure just weeks earlier.

However, Mr Murdoch has come out against Kindle as it was reported that Amazon wanted 70 per cent of any subscription revenues earned through its system. But he has definitely been considering an e-book reader deal. Mr Yarker was sceptical: "Are people really going to pay over £300 for the technology to read a newspaper electronically, and they still have to subscribe for content? There's a danger that people see this as a saviour, but the market for those devices will not be huge. The economics, at the moment, don't stack up."

Chief executives are also looking at whether they can force news aggregation sites to pay a fee to the news sites they list. The internet giant Google has been caught up in a wrangle with the newspaper industry, which believes it is "misappropriating" its content.

John Kerry's talk of paper and ink becoming obsolete is premature, according to Deloitte's Mr Yarker. "Until there is the ubiquitous technology with a business model to support it, the newspapers will still be around," he said.

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Comments

Faster Horses...
[info]daleharrison wrote:
Saturday, 9 May 2009 at 07:42 am (UTC)
I really believe that newspapers problems are far deeper and more out of their control than most analysis would suggest...and that the future of media will not be anything that looks like the current structures...

A lesson worth remembering is that at the turn of the 20th century, people had a transportation problem...and the solution turned out not to be a "faster horse"...but a Ford.

And one should note that the Ford didn't arise out of the "horse industry's" R&D efforts, nor the "Horse Industry Revitalization Act" nor the horse industry's attempts to experiment with new Business Models.

I think the future of the media business will look as different as Ford and Toyota's operations look from horse traders and blacksmiths.

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What's historically given value to editorial content is the relative scarcity of distribution versus readers (not the Kindle kind). Newspapers have historically enjoyed natural localized economic monopolies that allowed each of them to exercise monopoly control over the amount of content (and advertising) they allowed into their local marketplace.

Monopoly constraint of distribution and supply will always lead to prices (and profits) significantly above open market rates. Newspapers then built costly organizational structures commensurate with that stream of monopoly profits (think AT&T in the 1970's).

Unfortunately the Internet came along and changed all the rules!

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The dynamics of content replication and distribution on the Internet destroys this artificial constraint of distribution and re-aligns advertising (and subscription) prices back down to competitive open market rates. The often heard complaint of Internet ad rates being "too low" is inverted...the real issue is that traditional ad rates have been artificially boosted for enough decades for participants to assume this represents the long-term norm.

An individual reader now has access to essentially an infinite amount of content on any given topic or story. All those silos of isolated editorial content have been dumped into the giant Internet bucket. Once there, any given piece of content can be infinitely replicated and re-distributed to thousands of sites at zero marginal costs. This breaks the back of old media's monopoly control of distribution and supply.

To paraphrase Nietzsche, "God is dead. God remains dead. And we have killed him with the Internet..."

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The core problem for the newspapers is that in a world of infinite supply, the ability to monetize the value in any piece of editorial content will be driven to zero...infinite supply pushes price levels to zero!

What this implies is that no one can marshal enough market power to monetize the value of content in the face of such an infinite supply and such massively fragmented distribution. Pay-walls, lawsuits and ill conceived legislation won't allow the monopoly conditions to be re-constructed because only ONE VERSION each story has to leak out to start the cycle all over again.

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Another way to think about this is that once data becomes publicly visible on the Internet, its monetizable value rapidly dissipates to zero.

This is at the core of why Google can extract $25B a year from the economy without creating ANY content...what they create is meta-data about content (which CAN be monetized)...and all that meta-data remains non-visible. Only the results of decisions based on that meta-data by their search and advertising platforms is made publicly visible.

The lesson is that Google DOES NOT monetize other people's content...it monetizes its OWN meta-data. This is certainly one path to making the news profitable...not search per se...but various other approaches to the monetization of meta-data that's within the reach of publishers.

So the exquisite irony is this:
In the future, the only content that will have monetizable value is content that no one is ever allowed to read! (i.e. the meta-data)

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There are certainly ways to make online news profitable...and many of us are working to develop such approaches...but I can assure you they don't involve inventing a "faster horse"...

Dale Harrison
dale.harrison@inforda.com
Surprised they're still going
[info]westhamsterdam wrote:
Saturday, 9 May 2009 at 10:58 am (UTC)
Surely people want up to the minute news not yesterday's news so I think newspapers as we know them are numbered. One of the main things might have to be added are more sections of the web page devoted to advertising. The more hits a site gets the more attractive it becomes to advertisers.

You can look at it another way think of all the massive costs that can be avoided if papers went soley online. No masssive energy costs printing & transporting the paper. No commissions to third parties. If a paper could be an all in one then yes I probably would pay but it would have to include things like football highlights. The internet gives papers like the Independent a world wide audience.

You have to adapt or die.
The Ads Are great, I bring my food in the papers.
[info]famulla wrote:
Saturday, 9 May 2009 at 06:05 pm (UTC)
Where will you find the whole world and report in depth on the issue and the parliaments theft in depths under investigation Paper of course. The we have those who sell the peanuts in the papers and use the papers to hide the lunch as they do not want the friends to know they brought these from home.
I thank you
Firozali A. Mulla
Mail via e-reader
[info]jackafuss wrote:
Saturday, 9 May 2009 at 08:39 pm (UTC)
What is being missed is that marginal revenues will flow to newspapers for delivering every thing from church bulletins to investment letters. Ultimately, the readers will serve as a private postal service replacement. Amazon currently delivers 1,509 blogs. The authors get about 30 cents for each blog delivered!
The Message is the Problem...
[info]kaptainkitten wrote:
Saturday, 9 May 2009 at 09:11 pm (UTC)
....not the technology.

Paper and ink is fine, people have not rejected that technology they have rejected the message/contents/ideology of the newspaper.

All of them come across like a religeous tract coupled with a political manifesto.

While that was tolerated for a long time as soon as something else appeared more and more people are rejecting the finger-wagging newspaper in favour of the community of the web where there is a range of viewpoint.


The technology of the web is in fact a pain in the arse, people have not embraced that technology at all. The newspaper can come back big but it needs to stop being a political tool for it's owner and start serving people.

the future of newspapers
[info]chuckl8899 wrote:
Sunday, 10 May 2009 at 08:01 pm (UTC)
believe it or not, some newspapers are smart enough to move the dial in online advertising beyond the typical 10% of total ad sales they're getting now. The ad dollars are out there; they're just migrating from print to online. Smart newspapers are learning how to do online what they've always done in print: selling their audience to local advertisers. Potentially, the Internet is the best advertising medium in history. You know who's seeing your ads and you know who the people are who click through the ad, demonstrating interest. You can also segment audience by previous behavior and demographic data, like where they live, how old they are, gender, etc. in more sophisticated ways than you can in media or in print. Cutting off the potential for online ad revenues to extract a few pennies from an audience that can just as easily get their news elsewhere free is short sighted and ultimately suicidal