Royal Mail delivery plan cleared
Thursday 27 September 2012
Regulators today gave the go-ahead for Royal Mail to press ahead with a scheme to deliver post to neighbours if people are not at home.
Ofcom said the postal group will be allowed to leave certain mail items with a neighbour, although consumers may choose to opt out of the move.
Ofcom said the scheme will reduce the need for consumers to collect items from Royal Mail delivery offices or post offices, or for items to be redelivered when addressees are not at home to receive them first time.
The decision brings Royal Mail in line with other UK postal operators who are already able to leave items with neighbours as part of their standard delivery practice.
Royal Mail received positive feedback when it trialled the scheme.
Robert Hammond of Consumer Focus said: "This is good news for consumers. Missed deliveries are an increasing inconvenience for many people and giving postmen the option to leave undeliverable post with a neighbour is one way to tackle this issue.
"This moves reflects our changing lives - more of us live alone or have entire households at work during the day and need alternative ways to receive our mail. We are also becoming a nation of internet shoppers, meaning an increase in the number of larger parcels and packages which we need to be delivered.
"Not all customers will want their mail to be left with a neighbour, but as long as the scheme is well-publicised, carefully monitored to identify potential issues and it is clear that people can opt out, we fully support this scheme."
- 2 Italian police 'reveal' what Jesus looked like as a young boy
- 3 General Election 2015: 14-year-old boy asks Nick Clegg – 'can you kill Katie Hopkins?'
Italian police 'reveal' what Jesus looked like as a young boy
Who should I vote for? The Independent quiz matches best political party for undecided voters ahead of the general election
Met Gala 2015: Beyoncé manages to out-skimp Rihanna, Miley and Kim Kardashian combined with near-naked ensemble
Syria's 'circle of hell': Aleppo residents describe children without heads, streets filled with blood and injuries never before witnessed by surgeons
General Election 2015: Photographic history of Bullingdon Club tracked down - including new picture of David Cameron in his finery
In defence of liberal democracy
Over 50,000 families shipped out of London boroughs in the past three years due to welfare cuts and soaring rents
EU asylum policy is 'a direct threat to our civilisation', says Nigel Farage
The Rothschild Libel: Why has it taken 200 years for an anti-Semitic slur that emerged from the Battle of Waterloo to be dismissed?
General Election 2015: UK will be 'run for the wealthy and powerful' if Tories retain power, Labour warns
Schools forced to act as 'miniature welfare states' with teachers buying underwear and even haircuts for poor pupils
iJobs Money & Business
£20000 - £25000 per annum + Uncapped commission: SThree: Can you speak German,...
£25000 - £30000 per annum + benefits: Ashdown Group: An exciting opportunity f...
£215 per day: Ashdown Group: Junior Project Manager (website, web application ...
£40-50K: Guru Careers: We are seeking an experienced Software Engineer / Softw...