Dating website Match.com asked bisexual users to pay for two accounts
Users who wished to search for both men and women had to pay for two separate subscriptions
Dating website Match.com asked bisexual customers to pay for double the standard subscription cost in order to search for both men and women.
A bisexual user was told by the site last year they would need to pay twice the subscription cost in order to search for male and female members, according to Pink News.
The message also contained an apology from the company, which recognised it was “not an ideal solution” to the issue.
Subscription costs to Match.com start at £6.49 and can be as high as £29.99 per month, meaning a bisexual user would therefore need to pay up to £60 in order to interact with both sexes.
The reply, which was sent last August, said: “We understand you are bisexual and would like to be able to search for both men and women.
“Bisexual members would be required to have two separate profiles. Unfortunately, this would mean purchasing two separate subscriptions.
“Please accept our apologies as we realise this is not an ideal solution."
In a statement to The Independent, a spokesperson for Match.com said their policy had changed today to ensure prospective bisexual members will not have to pay two subscription fees if they contact customer services.
"As with a number of dating sites within the UK, it is not possible to set up a profile to review both male and female profiles at the same time," it said.
"Therefore bisexual members will need two separate profiles. They should simply get in touch with our customer care team who will be happy to help them set up both profiles as part of their existing subscription.
"Our Customer Care team is available to help on 020 305 96 492. Lines are open from 9am to 6pm, Monday to Saturday."
The Microsoft mogul told fans a few home truths during his Reddit AMA
- 1 Woman falls to her death as she celebrates marriage proposal at the edge of Ibiza cliff
- 3 Dad attempts revenge on teenage daughter, plan backfires spectacularly
- 4 Ball pool for adults opens in London
- 5 Amal Clooney gives excellent response to fashion question at European Court of Human Rights
Woman falls to her death as she celebrates marriage proposal at the edge of Ibiza cliff
Boris Johnson claims porn-obsessed Islamic jihadists are 'literally w*****s'
Saudi preacher who 'raped and tortured' his five -year-old daughter to death is released after paying 'blood money'
Ball pool for adults opens in London
Amal Clooney gives excellent response to fashion question at European Court of Human Rights
9 reasons Greece's experiment with the radical left is doomed to failure
'We would evict Queen from Buckingham Palace and allocate her council house,' say Greens
Have we reached 'peak food'? Shortages loom as global production rates slow
Greece elections: Syriza and EU on collision course after election win for left-wing party
British grandmother Lindsay Sandiford faces execution by firing squad in Indonesia
Liberal Democrat minister defends comments suggesting immigration causes pub closures
£90 - £140 per day: Tradewind Recruitment: I am currently working in partnersh...
£100 - £150 per day: Tradewind Recruitment: Year 3 Teacher Birmingham Jan 2015...
£45000 - £50000 per annum + Excellent benefits: Ashdown Group: Lead Web Develo...
£21000 - £40000 per annum + Negotiable: Tradewind Recruitment: Key Stage 2 tea...