Holograms to help passengers through security

Passengers at Manchester Airport will be greeted by holograms of staff from next week in a bid to reduce security check queues.

The images of customer service workers John and Julie were created by the same company which brought the chart-topping animated band Gorillaz to life on stage.



The recordings of actual employees John Walsh and Julie Capper will appear as travellers enter the security search area at Terminal 1. They will explain the liquid restrictions and remind passengers to have their boarding cards ready.



Bosses at the airport say it has become the first in the world to introduce holograms as part of its passenger security preparation.



Julie Armstrong, customer services director at Manchester Airport, said: "We are always looking for new ways to improve the experience of our airport for customers but four years after the restrictions were introduced, passengers understandably forget about liquids.



"We don't want anyone to have to throw their drink or make-up away so we've tried lots of different ways to reinforce the liquid rules, from posters to people dressed up as giant deodorant cans!



"Maybe holograms are the answer. You certainly can't miss them and with the real John and Julie already being popular with our customers, I'm hopeful that their virtual selves will be a big hit too."



The cutting-edge technology developed with hi-tech firm Musion also provides the option of recording other scripts to use at the airport.



Talking about her hologram, the real Ms Capper said: "If our holograms help our passengers through the security process even quicker then it will be a good thing.



"I have to say it's strange to see yourself in virtual form and I'm hoping that I'll be able to rely on my virtual self to carry some of my workload. I wonder if I can send it to meetings in my place and whether anyone will notice?"



Mr Walsh said: "The liquid restrictions remain an area of confusion for many of our passengers and it's something we still have to spend a lot of time reminding our passengers.



"That can slow the process down for everyone and that's something we want to find a solution to.



"If you look at the entrance to most security areas in airports, a lot of space is set aside for information relating to the current restrictions."



Musion founder James Rock also used the technology with the Black Eyed Peas on their latest single The Time (Dirty Bit).



He said: "We've developed this technology for many uses but it's perfectly suited for an airport environment where the support of recorded messages can help with passenger information.



"It's something we've worked on for a number of years at Musion and we'd like to see its widespread use for practical purposes like the virtual assistants.



"We can reproduce musical performances and, as an example, Simon Cowell had a hologram of Frank Sinatra perform at his 50th birthday so you can see where we can take this technology."



The holograms will be in place from Monday. Other airports around the UK are investigating their installation, the airport said.

Start your day with The Independent, sign up for daily news emails
Sport
sportSo, how closely were you paying attention during 2014?
Arts and Entertainment
Dennis speaks to his French teacher
tvThe Boy in the Dress, TV review
News
One father who couldn't get One Direction tickets for his daughters phoned in a fake bomb threat and served eight months in a federal prison
people... (and one very unlucky giraffe)
Arts and Entertainment
Joel Edgerton, John Turturro and Christian Bale in Exodus: Gods and Kings
film
PROMOTED VIDEO
Have you tried new the Independent Digital Edition apps?
ebooks
ebooksA year of political gossip, levity and intrigue from the sharpest pen in Westminster
News
i100
Arts and Entertainment
The Plaza Theatre in Atlanta, Georgia was one of the 300 US cinemas screening
filmTim Walker settles down to watch the controversial gross-out satire
Arts and Entertainment
Amy Adams and Christoph Waltz in Tim Burton's Big Eyes
film reviewThis is Tim Burton’s most intimate and subtle film for a decade
Life and Style
Mark's crab tarts are just the right size
food + drinkMark Hix cooks up some snacks that pack a punch
Arts and Entertainment
Jack O'Connell stars as Louis Zamperini in Angelina Jolie's Unbroken
film review... even if Jack O'Connell is excellent
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

iJobs Job Widget
iJobs General

Selby Jennings: VP/SVP Credit Quant- NY- Investment Bank

Not specified: Selby Jennings: VP/SVP Credit Quant Top tier investment bank i...

Ashdown Group: Senior Marketing Executive- City of London, Old Street

£40000 - £43000 per annum + benefits: Ashdown Group: Senior Marketing Executiv...

Ashdown Group: Marketing Manager

£40000 - £43000 per annum + benefits: Ashdown Group: An international organisa...

Ashdown Group: Internal Recruiter -Rugby, Warwickshire

£25000 - £30000 per annum: Ashdown Group: Internal Recruiter -Rugby, Warwicksh...

Day In a Page

Aren’t you glad you didn’t say that? The worst wince-and-look-away quotes of the year

Aren’t you glad you didn’t say that?

The worst wince-and-look-away quotes of the year
Hollande's vanity project is on a high-speed track to the middle of nowhere

Vanity project on a high-speed track to nowhere

France’s TGV network has become mired in controversy
Sports Quiz of the Year

Sports Quiz of the Year

So, how closely were you paying attention during 2014?
Alexander Armstrong on insulting Mary Berry, his love of 'Bargain Hunt', and life as a llama farmer

Alexander Armstrong on insulting Mary Berry and his love of 'Bargain Hunt'

From Armstrong and Miller to Pointless
Sanchez helps Gunners hold on after Giroud's moment of madness

Sanchez helps Gunners hold on

Olivier Giroud's moment of madness nearly costs them
A Christmas without hope: Fears grow in Gaza that the conflict with Israel will soon reignite

Christmas without hope

Gaza fears grow that conflict with Israel will soon reignite
After 150 years, you can finally visit the grisliest museum in the country

The 'Black Museum'

After 150 years, you can finally visit Britain's grisliest museum
No ho-ho-hos with Nick Frost's badass Santa

No ho-ho-hos with Nick Frost's badass Santa

Doctor Who Christmas Special TV review
Chilly Christmas: Swimmers take festive dip for charity

Chilly Christmas

Swimmers dive into freezing British waters for charity
Veterans' hostel 'overwhelmed by kindness' for festive dinner

Homeless Veterans appeal

In 2010, Sgt Gary Jamieson stepped on an IED in Afghanistan and lost his legs and an arm. He reveals what, and who, helped him to make a remarkable recovery
Isis in Iraq: Yazidi girls killing themselves to escape rape and imprisonment by militants

'Jilan killed herself in the bathroom. She cut her wrists and hanged herself'

Yazidi girls killing themselves to escape rape and imprisonment
Ed Balls interview: 'If I think about the deficit when I'm playing the piano, it all goes wrong'

Ed Balls interview

'If I think about the deficit when I'm playing the piano, it all goes wrong'
He's behind you, dude!

US stars in UK panto

From David Hasselhoff to Jerry Hall
Grace Dent's Christmas Quiz: What are you – a festive curmudgeon or top of the tree?

Grace Dent's Christmas Quiz

What are you – a festive curmudgeon or top of the tree?
Nasa planning to build cloud cities in airships above Venus

Nasa planning to build cloud cities in airships above Venus

Planet’s surface is inhospitable to humans but 30 miles above it is almost perfect