#NBCFail: NBC blames Twitter for complaint that led to journalist Guy Adams having Twitter account suspended after complaining about London 2012 Olympics coverage

Following his suspension yesterday from the micro-blogging site Twitter, Independent journalist Guy Adams writes with an update

There is still no end in sight to my “suspension” from Twitter, which shut down my account after I published a message critical of Gary Zenkel, the NBC executive in charge of the network’s awful coverage of the Olympics.

The site claims I broke its rules because I included Zenkel’s work email address in a Tweet posted on Friday, when America had been forced to watch the opening ceremony on time-delay.

“The man responsible for NBC pretending the Olympics haven't started yet is Gary Zenkel,” it read. “Tell him what u think!”

Plenty of people disagree that I broke said rules. And many have also pointed out that Twitter’s actions seem a bit rum... because the popular, but currently-not-very-lucrative site just so happens to be in a commercial relationship with NBC.

This evening, an ominous development: according to an NBC spokesman called Christopher McCloskey, it was the micro-blogging site – and not NBC – that was responsible for initiating the complaint that lead to my suspension in the first place.

I’d be fascinated to hear how Twitter explain or justify this.

In the meantime, I’d also quite like to get back on Twitter.

The site’s “trust and safety” department has contacted me to explain how this can happen.

“If you would like to request your account to be restored, please respond to this email and confirm that you've read and understood our rules,” reads their message.

My response is cut-and-pasted below, in full.

Evening

And sorry for the radio silence. For obvious reasons, my day has been a wee bit busier than normal.

I would love my Twitter account to be un-suspended.

However you have asked me to "confirm that I have read and understood" your rules.

I've read, and I have re-read your rules. Clearly I don't understand them, though, because I have no idea how I broke them.

You claim that I posted a "private email address."

I did no such thing. I posted a corporate email address, not a private one.

It was, like the work address of every other NBC Universal account holder, written in a very un-private format: firstname.lastname@nbcuni.com.

Moreover, it was already easily identifiable to anyone in possession of 30 seconds of free time and access to Google. For example, it had been published online over a year ago, at the link below

http://www.fidei.org/2011/06/boycott-nbc-removed-under-god-from.html

You will, I am sure, be aware that your own privacy policy, which you have urged me to read, states that "If information was previously posted or displayed elsewhere on the Internet prior to being put on Twitter, it is not a violation of this policy."

Mr Zenkel's email address HAD been posted on the internet prior to being put on Twitter, Therefore can you explain how my Tweet violated your policy? Or are you making this up as you go along?

Moreover, I just recieved a copy of a written statement from an NBC spokesman called Christopher McCloskey. It was issued via email this evening to Amy Willis, a correspondent at the Daily Telegraph, in answer to her query regarding how NBC's complaint came to be lodged with Twitter, and how NBC originally became aware of my original Tweet.

Mr McCloskey states (and I quote): "Our social media dept was actually alerted to it by Twitter and then we filled out the form and submitted it."

Unless he is lying, this means that my account was suspended after Twitter decided, at its own behest, to get in touch with a commercial partner in order to encourage them to have a hostile journalist removed from the Twitter-sphere.

Surely this runs against everything your company is supposed to represent? And surely it completely undermines Twitter's entire raison d'etre, corporate ethos, etc?

Mr McCloskey's email to Ms Willia also, helpfully, includes contact details for a Twitter spokesman, Rachael Horwitz. Am I to take it that this means NBC and Twitter's media departments are in some sort cahoots regarding this whole thing? And if so, does this whole thing not have a whiff of fish?

I don't know exactly where I'm meant to go from here, except to say that I really would like a proper explanation of how and why my Twitter account has been suspended.

And I'd also quite like to have it un-suspended. Please?

Guy

News
Pro-Russia rebels guard a train containing the bodies of victims of the Malaysia Airlines flight MH 17 crash in Torez, Ukraine
i100
Life and Style
Child's play: letting young people roam outdoors directly contradicts the current climate
lifeHow much independence should children have?
Arts and Entertainment
Tycoons' text: Warren Buffett and Bill Gates both cite John Brookes' 'Business Adventures' as their favourite book
booksFind out why America's richest men are reading John Brookes
Property
Sign here, please: Magna Carta Island
propertyYours for a cool £4m
PROMOTED VIDEO
Have you tried new the Independent Digital Edition apps?
News
ebookA unique anthology of reporting and analysis of a crucial period of history
News
people
Arts and Entertainment
Struggling actors who scrape a living working in repertory theatres should get paid a 'living wage', Sir Ian McKellen has claimed
theatre
News
Skye McCole Bartusiak's mother said she didn't use drink or drugs
peopleActress was known for role in Mel Gibson film The Patriot
News
i100
Arts and Entertainment
Damon Albarn is starting work on a new West End musical
artsStar's 'leftfield experimental opera' is turning mainstream
Life and Style
Paul and his father
artsPaul Carter wants to play his own father in the film of his memoirs
Sport
Ben Stokes trudges off after his latest batting failure for England as Ishant Sharma celebrates one of his seven wickets
cricket
Arts and Entertainment
Members of the public are invited to submit their 'sexcapades' to Russell T Davies' new series Tofu
tv
News
Sky's Colin Brazier rummages through an MH17 victim's belongings live on air
i100
Arts and Entertainment
Keira Knightley and Benedict Cumberbatch star in the Alan Turing biopic The Imitation Game
arts + ents'The Imitation Game' stars Benedict Cumberbatch and Keira Knightley
Extras
indybest
News
i100... and no one notices
Arts and Entertainment
Friends reunited: Julian Ovenden, Richard Cant and Matt Bardock in rehearsals for the Donmar revival of 'My Night
with Reg'
theatrePoignancy of Kevin Elyot's play being revived just after his death
Independent
Travel Shop
the manor
Up to 70% off luxury travel
on city breaks Find out more
santorini
Up to 70% off luxury travel
on chic beach resorts Find out more
sardina foodie
Up to 70% off luxury travel
on country retreats Find out more
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

iJobs Job Widget
iJobs General

Training Programme Manager (Learning and Development)-London

£28000 - £32000 per annum + benefits: Ashdown Group: Training Programme Manage...

Training/Learning and Development Coordinator -London

£28000 - £32000 per annum: Ashdown Group: Training/Learning and Development Co...

Year 5/6 Teacher

£100 - £120 per day: Randstad Education Chelmsford: The successful applicant w...

Year 5/6 Teacher

£21000 - £35000 per day: Randstad Education Chelmsford: The JobThe successful ...

Day In a Page

Some are reformed drug addicts. Some are single mums. All are on benefits. But now these so-called 'scroungers’ are fighting back

The 'scroungers’ fight back

The welfare claimants battling to alter stereotypes
Amazing video shows Nasa 'flame extinguishment experiment' in action

Fireballs in space

Amazing video shows Nasa's 'flame extinguishment experiment' in action
A Bible for billionaires

A Bible for billionaires

Find out why America's richest men are reading John Brookes
Paranoid parenting is on the rise - and our children are suffering because of it

Paranoid parenting is on the rise

And our children are suffering because of it
For sale: Island where the Magna Carta was sealed

Magna Carta Island goes on sale

Yours for a cool £4m
Phone hacking scandal special report: The slide into crime at the 'News of the World'

The hacker's tale: the slide into crime at the 'News of the World'

Glenn Mulcaire was jailed for six months for intercepting phone messages. James Hanning tells his story in a new book. This is an extract
We flinch, but there are degrees of paedophilia

We flinch, but there are degrees of paedophilia

Child abusers are not all the same, yet the idea of treating them differently in relation to the severity of their crimes has somehow become controversial
The truth about conspiracy theories is that some require considering

The truth about conspiracy theories is that some require considering

For instance, did Isis kill the Israeli teenagers to trigger a war, asks Patrick Cockburn
Alistair Carmichael: 'The UK as a whole is greater than the sum of its parts'

Alistair Carmichael: 'The UK as a whole is greater than the sum of its parts'

Meet the man who doesn't want to go down in history as the country's last Scottish Secretary
Legoland Windsor's master model-makers reveal the tricks of their trade (including how to stop the kids wrecking your Eiffel Tower)

Meet the people who play with Lego for a living

They are the master builders: Lego's crack team of model-makers, who have just glued down the last of 650,000 bricks as they recreate Paris in Windsor. Susie Mesure goes behind the scenes
The 20 best days out for the summer holidays: From Spitfires to summer ferry sailings

20 best days out for the summer holidays

From summer ferry sailings in Tyne and Wear and adventure days at Bear Grylls Survival Academy to Spitfires at the Imperial War Museum Duxford and bog-snorkelling at the World Alternative Games...
Open-air theatres: If all the world is a stage, then everyone gets in on the act

All the wood’s a stage

Open-air productions are the cue for better box-office receipts, new audiences, more interesting artistic challenges – and a picnic
Rand Paul is a Republican with an eye on the world

Rupert Cornwell: A Republican with an eye on the world

Rand Paul is laying out his presidential stall by taking on his party's disastrous record on foreign policy
Self-preservation society: Pickles are moving from the side of your plate to become the star dish

Self-preservation society

Pickles are moving from the side of your plate to become the star dish
Generation gap opens a career sinkhole

Britons live ever longer, but still society persists in glorifying youth

We are living longer but considered 'past it' younger, the reshuffle suggests. There may be trouble ahead, says DJ Taylor