G4S shambles revealed in internal report
One operator says he was sent teenage girls to guard a Games venue at night
The day before the G4S chief executive Nick Buckles shocked MPs by refusing to give up the company's £57m management fee, almost 40 per cent of the guards required for the Olympic Park failed to turn up, leaked documents seen by The Independent reveal.
The confidential report, marked "G4S Eyes Only", highlights the shambolic state of the company's Olympic operation, with huge staff shortages, lack of training and equipment failure.
Yesterday one security operator said the situation had barely improved, with a third of his work force failing to materialise, while the chairman of the West Midlands Police Federation said officers were "shocked and alarmed" by the lack of G4S training.
The daily operations report seen by The Independent reveals that on 16 July – the day before Mr Buckles appeared before the Home Affairs select committee last week – 2,305 of the required 6,574 personnel failed to report at the Olympic Park. During the day shift the shortfall was more than 38 per cent while it was 31 per cent at night.
Under the item heading "G4S lack specific training", it continues: "VSCC [Venue Security Command Centre] running with operators without specific ISS [Integrated Security Systems], ISM and Comms Ops training."
Under the heading "G4S Workforce Issues" the document lists a host of sites where a large proportion of the workforce failed to turn up, including ExCel, where only half of the required 89 staff appeared.
Yesterday one security contractor said a third of his staff were still not arriving for duty. Instead he was sent predominantly female university students, employed through G4S's "Bridging the Gap" recruitment campaign, who he turned away. "They have minimal training. They are all girls under 20 and I did not feel comfortable leaving them to carry out duties at night," he explained.
His comments were echoed by Ian Edwards, the chairman of West Midlands Police Federation, who said officers were horrified by the incompetence of G4S staff. "The more they see, the more concerned we are. Not only has G4S failed to train and recruit enough security personnel, they have also failed to deliver even basic training."
The security giant acknowledged at the eleventh hour that it had failed to recruit the 10,000 staff required to protect the Olympics. Last week it was announced that 3,500 servicemen and women were to be drafted in from leave or other duties to help fill the gaps, along with a further 1,200 placed on stand-by, while police officers have been forced to fill the gaps at several venues across the country.
A G4S spokesman said he could not comment on the specific issues raised in the report.
Chelsea vs Manchester United player ratings: Match-winner Eden Hazard leads the way, but Radamel Falcao endures game to forget
Chelsea 1 Manchester United 0: Eight things we learnt as Blues step closer to the Premier League title
Floyd Mayweather vs Manny Pacquiao: Where are the tickets for the fight?
Chelsea transfer news: Jose Mourinho plays down news signings Nathan and Yoshinori Muto but talks up Ruben Loftus-Cheek
Arsenal transfer news: Mikel Arteta needs 'five minutes' to sign new contract and remain with the Gunners
- 2 Rarest Beanie Baby of them all could be sold for £62,500 on eBay
- 3 Professional big game hunter Ian Gibson crushed to death by elephant during hunt
- 4 Farmer told to tear down mock-Tudor castle after hiding construction behind hay bales
If I’m being racially abused I don’t need a stranger with a saviour complex to rescue me
The only black face in the Ukip manifesto is on the page about overseas aid
Ukip is the only main political party to not address LGBT rights in its manifesto
Food banks: One million Britons will soon be using them, according to Trussell Trust
Religion isn't growing, it is becoming vigorous in its demise, says philosopher AC Grayling
BBC election debate: The one photo that summed up the whole 90-minute leaders debate