'Ridiculous' Wembley queues after problems with tills

 

Spectators attending Olympic football games at Wembley Stadium complained of “ridiculous” queues for food and drink after some tills stopped working.

Fans hoping to buy snacks as they watched Great Britain's men take on United Arab Emirates last night were told they could not pay by Visa, the only credit or debit card accepted at London 2012 venues, and must use cash.

Max Gore, 27, from Shepherd's Bush, west London, said: "The queues were ridiculous. I didn't have any cash and I couldn't pay on card.

"I asked the person behind the bar if there were any cash machines and they said some had been taken out for the Olympics.

"I had to trek around the stadium to find one."

Mr Gore added: "The problem went on for the whole evening. There were two games and they couldn't get it fixed."

Other disgruntled spectators took to Twitter to vent their anger.

Carl McQueen wrote on the micro blogging website: "80,000 people in Wembley Stadium, and the Visa card payment system has broken down - lot of people without cash going hungry & thirsty!"

Nick Bacon tweeted: "Was very unimpressed by Wembley Stadium. Ran out of food, couldn't use cards at the tills and lack of information given to punters."

Twitter user Sue Atkins described the payment problems as a "fiasco", while Tom Williams tweeted: "Quite something for Visa to have a monopoly only for none of their card machines to work."

Thousands of fans attended the stadium to watch Senegal play Uruguay before Great Britain's match yesterday evening.

A Visa spokesman said the decision to accept cash payments only was made by Wembley management and that employees were working with the stadium to try and fix the problem.

Games organiser Locog also said it was helping to resolve the situation.

A spokesman said last night: "We are working with the Wembley team to fix this as soon as possible."

The Great Britain women's football team will take on Brazil at Wembley tomorrow, but it is not yet known when the glitch will be rectified.

Voices
voices
News
general electionThis quiz matches undecided voters with the best party for them
Arts and Entertainment
Keira Knightley and Matthew Macfadyen starred in the big screen adaptation of Austen's novel in 2005
tvStar says studios are forcing actors to get buff for period roles
News
Prince William and his wife Catherine, Duchess of Cambridge show their newly-born daughter, their second child, to the media outside the Lindo Wing at St Mary's Hospital in central London, on 2 May 2015.
news
Have you tried new the Independent Digital Edition apps?
Caption competition
Caption competition
  • Get to the point
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Daily Quiz
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

Day In a Page

Fishing for votes with Nigel Farage: The Ukip leader shows how he can work an audience as he casts his line to the disaffected of Grimsby

Fishing is on Nigel Farage's mind

Ukip leader casts a line to the disaffected
Who is bombing whom in the Middle East? It's amazing they don't all hit each other

Who is bombing whom in the Middle East?

Robert Fisk untangles the countries and factions
China's influence on fashion: At the top of the game both creatively and commercially

China's influence on fashion

At the top of the game both creatively and commercially
Lord O’Donnell: Former cabinet secretary on the election and life away from the levers of power

The man known as GOD has a reputation for getting the job done

Lord O'Donnell's three principles of rule
Rainbow shades: It's all bright on the night

Rainbow shades

It's all bright on the night
'It was first time I had ever tasted chocolate. I kept a piece, and when Amsterdam was liberated, I gave it to the first Allied soldier I saw'

Bread from heaven

Dutch survivors thank RAF for World War II drop that saved millions
Britain will be 'run for the wealthy and powerful' if Tories retain power - Labour

How 'the Axe' helped Labour

UK will be 'run for the wealthy and powerful' if Tories retain power
Rare and exclusive video shows the horrific price paid by activists for challenging the rule of jihadist extremists in Syria

The price to be paid for challenging the rule of extremists

A revolution now 'consuming its own children'
Welcome to the world of Megagames

Welcome to the world of Megagames

300 players take part in Watch the Skies! board game in London
'Nymphomaniac' actress reveals what it was really like to star in one of the most explicit films ever

Charlotte Gainsbourg on 'Nymphomaniac'

Starring in one of the most explicit films ever
Robert Fisk in Abu Dhabi: The Emirates' out-of-sight migrant workers helping to build the dream projects of its rulers

Robert Fisk in Abu Dhabi

The Emirates' out-of-sight migrant workers helping to build the dream projects of its rulers
Vince Cable interview: Charging fees for employment tribunals was 'a very bad move'

Vince Cable exclusive interview

Charging fees for employment tribunals was 'a very bad move'
Iwan Rheon interview: Game of Thrones star returns to his Welsh roots to record debut album

Iwan Rheon is returning to his Welsh roots

Rheon is best known for his role as the Bastard of Bolton. It's gruelling playing a sadistic torturer, he tells Craig McLean, but it hasn't stopped him recording an album of Welsh psychedelia
Morne Hardenberg interview: Cameraman for BBC's upcoming show Shark on filming the ocean's most dangerous predator

It's time for my close-up

Meet the man who films great whites for a living
Increasing numbers of homeless people in America keep their mobile phones on the streets

Homeless people keep mobile phones

A homeless person with a smartphone is a common sight in the US. And that's creating a network where the 'hobo' community can share information - and fight stigma - like never before