Corporate branding is the burning issue

FEW management concepts attract as much attention today as branding, writes Roger Trapp. The march of Virgin, Marks & Spencer and - until recently - Nike is seen as evidence that branding has moved on.

Spending boom on the cards for the euro

Credit and debit cards will be the best way to spend the EU currency from next year, writes Juliana Ratner

Law Report: Computer offences could be extradition crimes

Re Allison; Regina v Bow Street Magistrates' Court, ex parte Allison; Queen's Bench Divisional Court (Lord Justice Kennedy and Mr Justice Blofeld) 13 May 1998

Cause Related Marketing: Discovery is credited to Amex

The Statue of Liberty Restoration Appeal Fund approached a number of New York-based corporations in 1984 to help raise the $5.4 million the renovation programme required. Here was a national monument in a desperate state of repair and it was, the fund-raisers argued, the civic duty of big business to help put that right. A plaque would mark those companies prepared to invest a few thousand or tens of thousands of dollars.

Cause Related Marketing: The name of the game is all in a good cause

Consumers are more than happy to buy a product linked to a charity, but the issue and the product have to complement each other. By Richard Cook

Golf: So just how good is Tiger Woods?

Golf was shaken by his Masters triumph a year ago, but less stirred by his displays in the following majors. As the Tiger prepares to defend his title in Augusta next week, Andy Farrell assesses his unusual talent

Personal Finance: Are we facing terminal failure?

Shops and banks are working against the clock to ensure tills don't reject credit cards because of the Millennium. Paul Slade reports.

The millennium bug is already with us

Mark Rowe reports on the problems experienced by holders of credit cards with an expiry date of 2000

Management: Satisfied workers make for good service

Hal Rosenbluth runs one of the biggest - and fastest-growing - travel businesses in the world. His secret? Putting the customer second. Roger Trapp reports.

Buoyant buyers point to a bumper Christmas despite interest rate rises

Christmas comes but once a year, and when it does we all spend more. Clifford German investigates exactly how much we spend, and what we spend it on.

Education: Management: Look to nature's example when making changes in the corporate world

You have no doubt heard of "the virtual organisation", where outsourcing is thought to be creating a world in which once-huge companies are reduced to their "cores". You may even be familiar with "the learning organisation", where knowledge of all kinds is supposedly vigorously managed, shared and leveraged. But prepare now for the arrival of "the agile corporation".

Hogg Robinson buys Kuoni business travel operations

Hogg Robinson, the business travel group, continued its international expansion yesterday when it paid pounds 300,000 for the business travel interests of continental travel company Kuoni. Hogg Robinson is taking over Kuoni's French and Italian operations, stepping up its rivalry with dominant player American Express.

Blame the bank, says Amex

Sorry. We try to make sure our customers receive the best service possible. We are extremely embarrassed by your experience and would like to remedy the situation as quickly as possible.

Why wasn't I told about what they sold as gold?

plastic problems

Credit card firms take evasive action over millennium fall-out

Credit and charge-card companies are playing it safe over the "millennium timebomb", by holding back from issuing cards that would expire after December 1999.
Life and Style
A monstrous idea? Body transplants might no longer be science fiction
Science An Italian neurosurgeon believes so - and it's not quite as implausible as it sounds, says Steve Connor
Sport
Demba Ba (right) celebrates after Besiktas win on penalties
footballThere was no happy return to the Ataturk Stadium, where the Reds famously won Champions League
Arts and Entertainment
Natural beauty: Aidan Turner stars in the new series of Poldark
arts + ents
News
Mia Freedman, editorial director of the Mamamia website, reads out a tweet she was sent.
arts + ents
News
people
Arts and Entertainment
The write stuff: masters of story-telling James Joyce, left, and Thomas Hardy
arts + ents...begging to differ, John Walsh can't even begin to number the ways
News
Image from a flyer at the CPAC event where Nigel Farage will be speaking
news
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Day In a Page

Independent Travel
Pompeii, Capri & the Bay of Naples
Seven Cities of Italy
Burgundy, the River Rhone & Provence
Prague, Budapest and Vienna
Lake Garda
3.	Provence 6 nights B&B by train from £599pp
Prices correct as of 20 February 2015
HIV pill: Scientists hail discovery of 'game-changer' that cuts the risk of infection among gay men by 86%

Scientists hail daily pill that protects against HIV infection

Breakthrough in battle against global scourge – but will the NHS pay for it?
How we must adjust our lifestyles to nature: Welcome to the 'Anthropocene', the human epoch

Time to play God

Welcome to the 'Anthropocene', the human epoch where we may need to redefine nature itself
MacGyver returns, but with a difference: Handyman hero of classic 1980s TV series to be recast as a woman

MacGyver returns, but with a difference

Handyman hero of classic 1980s TV series to be recast as a woman
Tunnel renaissance: Why cities are hiding roads down in the ground

Tunnel renaissance

Why cities are hiding roads underground
'Backstreet Boys - Show 'Em What You're Made Of': An affectionate look at five middle-aged men

Boys to men

The Backstreet Boys might be middle-aged, married and have dodgy knees, but a heartfelt documentary reveals they’re not going gently into pop’s good night
Crufts 2015: Should foreign dogs be allowed to compete?

Crufts 2015

Should foreign dogs be allowed to compete?
10 best projectors

How to make your home cinema more cinematic: 10 best projectors

Want to recreate the big-screen experience in your sitting room? IndyBest sizes up gadgets to form your film-watching
Manchester City 1 Barcelona 2 player ratings: Luis Suarez? Lionel Messi? Joe Hart? Who was the star man?

Manchester City vs Barcelona player ratings

Luis Suarez? Lionel Messi? Joe Hart? Who was the star man at the Etihad?
Arsenal vs Monaco: Monaco - the making of Gunners' manager Arsene Wenger

Monaco: the making of Wenger

Jack Pitt-Brooke speaks to former players and learns the Frenchman’s man-management has always been one of his best skills
Cricket World Cup 2015: Chris Gayle - the West Indies' enigma lives up to his reputation

Chris Gayle: The West Indies' enigma

Some said the game's eternal rebel was washed up. As ever, he proved he writes the scripts by producing a blistering World Cup innings
In Ukraine a dark world of hybrid warfare and murky loyalties prevails

In Ukraine a dark world of hybrid warfare

This war in the shadows has been going on since the fall of Mr Yanukovych
'Birdman' and 'Bullets Over Broadway': Homage or plagiarism?

Homage or plagiarism?

'Birdman' shares much DNA with Woody Allen's 'Bullets Over Broadway'
Broadchurch ends as damp squib not even David Tennant can revive

A damp squib not even David Tennant can revive

Broadchurch, Series 2 finale, review
A Koi carp breeding pond, wall-mounted iPads and a bathroom with a 'wellness' shower: inside the mansion of Germany's 'Bishop of Bling'

Inside the mansion of Germany's 'Bishop of Bling'

A Koi carp breeding pond, wall-mounted iPads and a bathroom with a 'wellness' shower