Corporate branding is the burning issue

FEW management concepts attract as much attention today as branding, writes Roger Trapp. The march of Virgin, Marks & Spencer and - until recently - Nike is seen as evidence that branding has moved on.

Spending boom on the cards for the euro

Credit and debit cards will be the best way to spend the EU currency from next year, writes Juliana Ratner

Law Report: Computer offences could be extradition crimes

Re Allison; Regina v Bow Street Magistrates' Court, ex parte Allison; Queen's Bench Divisional Court (Lord Justice Kennedy and Mr Justice Blofeld) 13 May 1998

Cause Related Marketing: Discovery is credited to Amex

The Statue of Liberty Restoration Appeal Fund approached a number of New York-based corporations in 1984 to help raise the $5.4 million the renovation programme required. Here was a national monument in a desperate state of repair and it was, the fund-raisers argued, the civic duty of big business to help put that right. A plaque would mark those companies prepared to invest a few thousand or tens of thousands of dollars.

Cause Related Marketing: The name of the game is all in a good cause

Consumers are more than happy to buy a product linked to a charity, but the issue and the product have to complement each other. By Richard Cook

Golf: So just how good is Tiger Woods?

Golf was shaken by his Masters triumph a year ago, but less stirred by his displays in the following majors. As the Tiger prepares to defend his title in Augusta next week, Andy Farrell assesses his unusual talent

Personal Finance: Are we facing terminal failure?

Shops and banks are working against the clock to ensure tills don't reject credit cards because of the Millennium. Paul Slade reports.

The millennium bug is already with us

Mark Rowe reports on the problems experienced by holders of credit cards with an expiry date of 2000

Management: Satisfied workers make for good service

Hal Rosenbluth runs one of the biggest - and fastest-growing - travel businesses in the world. His secret? Putting the customer second. Roger Trapp reports.

Buoyant buyers point to a bumper Christmas despite interest rate rises

Christmas comes but once a year, and when it does we all spend more. Clifford German investigates exactly how much we spend, and what we spend it on.

Education: Management: Look to nature's example when making changes in the corporate world

You have no doubt heard of "the virtual organisation", where outsourcing is thought to be creating a world in which once-huge companies are reduced to their "cores". You may even be familiar with "the learning organisation", where knowledge of all kinds is supposedly vigorously managed, shared and leveraged. But prepare now for the arrival of "the agile corporation".

Hogg Robinson buys Kuoni business travel operations

Hogg Robinson, the business travel group, continued its international expansion yesterday when it paid pounds 300,000 for the business travel interests of continental travel company Kuoni. Hogg Robinson is taking over Kuoni's French and Italian operations, stepping up its rivalry with dominant player American Express.

Blame the bank, says Amex

Sorry. We try to make sure our customers receive the best service possible. We are extremely embarrassed by your experience and would like to remedy the situation as quickly as possible.

Why wasn't I told about what they sold as gold?

plastic problems

Credit card firms take evasive action over millennium fall-out

Credit and charge-card companies are playing it safe over the "millennium timebomb", by holding back from issuing cards that would expire after December 1999.
Latest stories from i100
SPONSORED FEATURES
Career Services

Day In a Page

A
Independent Travel
Pompeii, Capri & the Bay of Naples
Seven Cities of Italy
Burgundy, the River Rhone & Provence
Prague, Budapest and Vienna
Lake Garda
Minoan Crete and Santorini
Prices correct as of 15 May 2015
Refugee crisis: David Cameron lowered the flag for the dead king of Saudi Arabia - will he do the same honour for little Aylan Kurdi?

Cameron lowered the flag for the dead king of Saudi Arabia...

But will he do the same honour for little Aylan Kurdi, asks Robert Fisk
Our leaders lack courage in this refugee crisis. We are shamed by our European neighbours

Our leaders lack courage in this refugee crisis. We are shamed by our European neighbours

Humanity must be at the heart of politics, says Jeremy Corbyn
Joe Biden's 'tease tour': Could the US Vice-President be testing the water for a presidential run?

Joe Biden's 'tease tour'

Could the US Vice-President be testing the water for a presidential run?
Britain's 24-hour culture: With the 'leisured society' a distant dream we're working longer and less regular hours than ever

Britain's 24-hour culture

With the 'leisured society' a distant dream we're working longer and less regular hours than ever
Diplomacy board game: Treachery is the way to win - which makes it just like the real thing

The addictive nature of Diplomacy

Bullying, betrayal, aggression – it may be just a board game, but the family that plays Diplomacy may never look at each other in the same way again
Lady Chatterley's Lover: Racy underwear for fans of DH Lawrence's equally racy tome

Fashion: Ooh, Lady Chatterley!

Take inspiration from DH Lawrence's racy tome with equally racy underwear
8 best children's clocks

Tick-tock: 8 best children's clocks

Whether you’re teaching them to tell the time or putting the finishing touches to a nursery, there’s a ticker for that
Charlie Austin: Queens Park Rangers striker says ‘If the move is not right, I’m not going’

Charlie Austin: ‘If the move is not right, I’m not going’

After hitting 18 goals in the Premier League last season, the QPR striker was the great non-deal of transfer deadline day. But he says he'd preferred another shot at promotion
Isis profits from destruction of antiquities by selling relics to dealers - and then blowing up the buildings they come from to conceal the evidence of looting

How Isis profits from destruction of antiquities

Robert Fisk on the terrorist group's manipulation of the market to increase the price of artefacts
Labour leadership: Andy Burnham urges Jeremy Corbyn voters to think again in last-minute plea

'If we lose touch we’ll end up with two decades of the Tories'

In an exclusive interview, Andy Burnham urges Jeremy Corbyn voters to think again in last-minute plea
Tunisia fears its Arab Spring could be reversed as the new regime becomes as intolerant of dissent as its predecessor

The Arab Spring reversed

Tunisian protesters fear that a new law will whitewash corrupt businessmen and officials, but they are finding that the new regime is becoming as intolerant of dissent as its predecessor
King Arthur: Legendary figure was real and lived most of his life in Strathclyde, academic claims

Academic claims King Arthur was real - and reveals where he lived

Dr Andrew Breeze says the legendary figure did exist – but was a general, not a king
Who is Oliver Bonas and how has he captured middle-class hearts?

Who is Oliver Bonas?

It's the first high-street store to pay its staff the living wage, and it saw out the recession in style
Earth has 'lost more than half its trees' since humans first started cutting them down

Axe-wielding Man fells half the world’s trees – leaving us just 422 each

However, the number of trees may be eight times higher than previously thought
60 years of Scalextric: Model cars are now stuffed with as much tech as real ones

60 years of Scalextric

Model cars are now stuffed with as much tech as real ones