Paul Gosling answers your queries
Sales rose 22% to £5.66 billion
BT upped its prices by 6 per cent and 7 per cent in the last two years - and its rivals promptly followed
Which? survey claims £5.4bn is lost every year by users on the wrong phone contract
The plans stop short of splitting up BT entirely
China's currency reserves plunged in January; Credit Suisse CEO asks for a cut in his Bonus; BT finance director Tony Chanmugam to step down
'It speaks several languages so the attacks can be customised'
Outlook: Barclays chose a dogmatic approach when New York’s Attorney-General came calling with allegations about how it operated its 'dark pool' stock exchange
The Telecoms giant has pledged to answer 80% of customer calls in UK call centres by the end of 2016
The £12.5bn takeover of mobile giant EE by BT was given final clearance by regulators on Friday but rivals immediately warned that the deal could lead to prices rising by as much as a quarter.
The Competition and Markets Authority has given its approval for the merger between BT and EE
The CMA took "extra time" to consider the deal following the ire of competitiors and customers
'Openreach delivers just half of what we request on time. That’s really bad,' says Vittorio Colao
Before 1 July, BT's "Call Happy" international service was billed at a rate of 2p a minute. The cost rose on 1 July to 11p
The decision is likely to draw ire from rival telecoms companies
It might be wise to check your mobile phone bill – there could well be an unexpected charge on it. At least that's what happened to Independent reader Dick Paybody.