Trial by Twitter for big banks as technology fails them

Millions of customers have been affected by IT glitches this year, throwing the spotlight on processes that weren’t built for the demands of the digital age. Hazel Sheffield asks if the high street giants can put things right before the ‘challengers’ cash in 

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British pensioners lose £10.6 billion by living abroad

Research from currency specialists HiFX shows that falls in the pound since the start of the financial crisis have resulted in expat pensioners losing thousands of pounds in income.  We look at ways you can protect yourself.