News

Hive Active Heating combines a smartphone app with a connected thermostat to let customers control their heating on the go

The hi-tech solution to soaring energy costs bills

New technology will help households slash their gas bills, reports Gary Jones

British Gas profits soar to record high of £742m

Centrica points to even faster growth in US and upstream arms

British Gas reveals record £742m profit

The UK's biggest energy supplier unveiled a record profit haul today just weeks after it hiked bills amid the coldest winter in 100 years.

Centrica in £2bn Qatar gas deal

British Gas parent Centrica today announced a £2 billion deal with Qatar for the supply of enough gas to meet the needs of around 2.5 million UK households.

Simon Read: Dodgy debt advisers will cash in on Coalition cutback of free help

Scrapping the Financial Inclusion Fund from March is one of the Coalition's most disastrous moves in its cutback campaign. People will need debt advice more than ever as the cutbacks bite, but official support will shrink when the money runs out next month.

Questions Of Cash: Refund for wrong gas bill was stuck in the pipeline

Q. I have a problem with British Gas that has been going on for nearly two years. I applied for a dual fuel deal with British Gas. The electricity transferred without a hitch, but when I was billed the charge for the gas used the meter reading from a neighbour's flat. Eventually I gave up trying to switch the gas and stayed with my original supplier, Scottish & Southern. I repeatedly tried to get BG to recognise the situation, but it ignored my phone calls and then I received demands from debt collectors. I referred the matter to the Ombudsman, but the mess continued. BG continued threatening recovery action and the Ombudsman awarded me £40. Eventually in September I was sent a letter admitting I was billed under the wrong meter and I was promised a payment of £208, for the overpayments made on the account, plus the £40 compensation. That cheque has still not arrived. RG, Plymouth.

Record gas emergencies

An "unprecedented" 152,000 gas emergencies were reported over Christmas and New Year, 50 per cent higher than expected due to the cold snap.

Consuming Issues: Go green if you want to spend less this year

Britons are among the worst polluters in the world. The UK was the eighth-largest emitter of carbon dioxide in 2007, pumping out 564 million tonnes, 9.3 tonnes per person. Meanwhile, 2011 promises to be a tough year financially, with rises in fuel duty, VAT, energy bills and probably interest rates. Not everyone will find these tips for going green and saving money practical, but you may be able to do one or two of them.

Fears for petrol prices as oil hits two-year high

Hard-pressed UK consumers look set to be hit by further increases in fuel costs in 2011 after the price of crude oil touched its highest level for more than two years on London's futures market yesterday.

Regulator orders pension review of energy firms

Unions angry over investigation into the amount customers are charged to fund workers' retirement

Energy prices 'may rise 25 per cent over 10 years'

Domestic energy prices could rise by as much as a quarter over the coming decade, the "big six" gas and electricity suppliers warned MPs yesterday.

Ofgem to investigate big rise in energy profits

A review has been launched into the prices charged by energy suppliers amid claims they are overcharging households.

Industry watchdog to probe energy giants

Britain's energy giants are to be investigated by the industry watchdog after it emerged that recent price hikes have seen suppliers' profit margins soar by 38%.

Electricity bills go up for 2.5m homes

The energy firm Scottish Power is raising gas and elecricity prices by an average of 2 per cent and 8.9 per cent respectively. The new charges, which will affect 2.5 million households, will take effect on 25 November, adding about £54 to the average annual dual-fuel energy bill.

Latest stories from i100
Career Services

Day In a Page

Independent Travel
Pompeii, Capri & the Bay of Naples
Seven Cities of Italy
Burgundy, the River Rhone & Provence
Prague, Budapest and Vienna
Lake Garda
Minoan Crete and Santorini
Prices correct as of 17 April 2015
Where the spooks get their coffee fix: The busiest Starbucks in the US is also the most secretive

The secret CIA Starbucks

The coffee shop is deep inside the agency's forested Virginia compound
Revealed: How the Establishment closed ranks over fallout from Loch Ness Monster 'sighting'

How the Establishment closed ranks over fallout from Nessie 'sighting'

The Natural History Museum's chief scientist was dismissed for declaring he had found the monster
One million Britons using food banks, according to Trussell Trust

One million Britons using food banks

Huge surge in number of families dependent on emergency food aid
Excavation at Italian cafe to fix rising damp unearths 2,500 years of history in 3,000 amazing objects

2,500 years of history in 3,000 amazing objects

Excavation at Italian cafe to fix rising damp unearths trove
The Hubble Space Telescope's amazing journey, 25 years on

The Hubble Space Telescope's amazing journey 25 years on

The space telescope was seen as a costly flop on its first release
Did Conservative peer Lord Ashcroft quit the House of Lords to become a non-dom?

Did Lord Ashcroft quit the House of Lords to become a non-dom?

A document seen by The Independent shows that a week after he resigned from the Lords he sold 350,000 shares in an American company - netting him $11.2m
Apple's ethnic emojis are being used to make racist comments on social media

Ethnic emojis used in racist comments

They were intended to promote harmony, but have achieved the opposite
Sir Kenneth Branagh interview: 'My bones are in the theatre'

Sir Kenneth Branagh: 'My bones are in the theatre'

The actor-turned-director’s new company will stage five plays from October – including works by Shakespeare and John Osborne
The sloth is now the face (and furry body) of three big advertising campaigns

The sloth is the face of three ad campaigns

Priya Elan discovers why slow and sleepy wins the race for brands in need of a new image
How to run a restaurant: As two newbies discovered, there's more to it than good food

How to run a restaurant

As two newbies discovered, there's more to it than good food
Record Store Day: Remembering an era when buying and selling discs were labours of love

Record Store Day: The vinyl countdown

For Lois Pryce, working in a record shop was a dream job - until the bean counters ruined it
Usher, Mary J Blige and Will.i.am to give free concert as part of the Global Poverty Project

Mary J Blige and Will.i.am to give free concert

The concert in Washington is part of the Global Citizen project, which aims to encourage young people to donate to charity
10 best tote bags

Accessorise with a stylish shopper this spring: 10 best tote bags

We find carriers with room for all your essentials (and a bit more)
Paul Scholes column: I hear Manchester City are closing on Pep Guardiola for next summer – but I'd also love to see Jürgen Klopp managing in England

Paul Scholes column

I hear Manchester City are closing on Pep Guardiola for next summer – but I'd also love to see Jürgen Klopp managing in England
Jessica Ennis-Hill: 'I just want to give it my best shot'

Jessica Ennis-Hill: 'I just want to give it my best shot'

The heptathlete has gone from the toast of the nation to being a sleep-deprived mum - but she’s ready to compete again. She just doesn't know how well she'll do...