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Hive Active Heating combines a smartphone app with a connected thermostat to let customers control their heating on the go

Energy supplier Npower has been fined £2 million by regulator Ofgem for mishandling customer complaints

Energy supplier Npower fined £2m by regulators

Energy supplier Npower has been fined £2 million by regulator Ofgem for mishandling customer complaints.

Energy pricing probe stepped up

Energy regulator Ofgem has stepped up its investigation into the big six energy suppliers by appointing a specialist team of accountants to investigate how they calculate their profits.

Energy firms rapped – but still no action on high prices

Gas and electricity suppliers were ordered to explain how they calculate bills by energy regulator Ofgem yesterday, as they came under increasing pressure from customers facing price hikes this week.

Ofgem tells suppliers to explain their bills

The energy regulator Ofgem has demanded that suppliers explain how they calculate bills amid allegations that customers have been overcharged following price rises.

Soaring energy bills hit home

Rising energy costs will hit home for millions of households tomorrow when Britain's biggest energy supplier hikes tariffs.

Npower to raise energy prices

Some 3.3 million Npower customers were today facing higher energy bills after the company became the latest utility provider to hike its prices.

British Gas calls a halt to doorstep selling

As British Gas calls it a day on doorstep selling, it becomes the second energy provider – after Scottish and Southern Energy – to stop hawking its products door to door.

British Gas suspends door-to-door sales calls

British Gas has signalled an end to doorstep selling after consumer groups claimed the practice puts pressure on people into switching to worse deals.

Nick Lezard: Who will ring the bell now to engage in pointless banter?

It is with great sadness that I learn of British Gas's decision to abandon its practice of trying to sell its gas to customers by sending people out to ring on their doorbells.

Simon Read: Having long-term share-price targets can quell the rush to sell

Should you start to panic when you see the Footsie fall below the 5000 mark? It's actually dipped below that level several times this week yet as recently as March it topped 6000. For anyone with investments in the stock market - and that includes just about everyone with a pension - it's worrying. Is it a crash? Will markets fall further?

British Gas to end doorstep selling

British Gas today signalled an end to doorstep selling after consumer groups claimed the practice puts pressure on people into switching to worse deals.

Npower and E.ON set to hike prices as cost of wholesale gas soars

Npower and E.ON are set to become the latest energy suppliers to announce price hikes this week, a rise prompted by the 30 per cent increase in the wholesale cost of gas, so far this year.

Centrica blames fuel efficiency for profit slide at British Gas

Centrica blamed warm weather, rising wholesale prices, bigger taxes and its customers' increasing energy efficiency as its British Gas subsidiary reported a 54 per cent dive in first-half profits.

Leading article: Energy market is not working in the interests of customers

Movements in the wholesale price of energy only get passed on to customers when they rise

Energy giant Centrica unveils £1.3 billion profits

Utility giant Centrica came under fire from consumer groups today after it unveiled £1.3 billion in half-year profits - including £270 million for its residential arm British Gas - just weeks after announcing a price hike.

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Burgundy, the River Rhone & Provence – Five-star MS Swiss Corona 7 nights from £999pp
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Prices correct as of 19 December 2014
The week Hollywood got scared and had to grow up a bit

The week Hollywood got scared and had to grow up a bit

Sony suffered a chorus of disapproval after it withdrew 'The Interview', but it's not too late for it to take a stand, says Joan Smith
From Widow Twankey to Mother Goose, how do the men who play panto dames get themselves ready for the performance of a lifetime?

Panto dames: before and after

From Widow Twankey to Mother Goose, how do the men who play panto dames get themselves ready for the performance of a lifetime?
Thirties murder mystery novel is surprise runaway Christmas hit

Thirties murder mystery novel is surprise runaway Christmas hit

Booksellers say readers are turning away from dark modern thrillers and back to the golden age of crime writing
The botanist who hunts for giant trees at Kew Gardens

The man who hunts giants

A Kew Gardens botanist has found 25 new large tree species - and he's sure there are more out there
The 12 ways of Christmas: Spare a thought for those who will be working to keep others safe during the festive season

The 12 ways of Christmas

We speak to a dozen people who will be working to keep others safe, happy and healthy over the holidays
Diaries of Evelyn Waugh, Virginia Woolf and Noël Coward reveal how they coped with the December blues

Famous diaries: Christmas week in history

Noël Coward parties into the night, Alan Clark bemoans the cost of servants, Evelyn Waugh ponders his drinking…
From noble to narky, the fall of the open letter

From noble to narky, the fall of the open letter

The great tradition of St Paul and Zola reached its nadir with a hungry worker's rant to Russell Brand, says DJ Taylor
A Christmas ghost story by Alison Moore: A prodigal daughter has a breakthrough

A Christmas ghost story by Alison Moore

The story was published earlier this month in 'Poor Souls' Light: Seven Curious Tales'
Bill Granger recipes: Our chef creates an Italian-inspired fish feast for Christmas Eve

Bill Granger's Christmas Eve fish feast

Bill's Italian friends introduced him to the Roman Catholic custom of a lavish fish supper on Christmas Eve. Here, he gives the tradition his own spin…
Liverpool vs Arsenal: Brendan Rodgers is fighting for his reputation

Rodgers fights for his reputation

Liverpool manager tries to stay on his feet despite waves of criticism
Amir Khan: 'The Taliban can threaten me but I must speak out... innocent kids, killed over nothing. It’s sick in the mind'

Amir Khan attacks the Taliban

'They can threaten me but I must speak out... innocent kids, killed over nothing. It’s sick in the mind'
Michael Calvin: Sepp Blatter is my man of the year in sport. Bring on 2015, quick

Michael Calvin's Last Word

Sepp Blatter is my man of the year in sport. Bring on 2015, quick
Homeless Veterans appeal: 'You look for someone who's an inspiration and try to be like them'

Homeless Veterans appeal

In 2010, Sgt Gary Jamieson stepped on an IED in Afghanistan and lost his legs and an arm. He reveals what, and who, helped him to make a remarkable recovery
Could cannabis oil reverse the effects of cancer?

Could cannabis oil reverse effects of cancer?

As a film following six patients receiving the controversial treatment is released, Kate Hilpern uncovers a very slippery issue