Money Retailer collected payments on unwanted mobile for 10 months

Q: You answered a reader’s letter (Questions of Cash, 11 May) on a fraud committed at an HBOS ATM, where a “skimming device” was fitted to the front of the machine.  The victim was obviously unaware of this, but apparently a subsequent customer was as they reported it to the branch when it reopened after the weekend. I have no idea what to look for and many other readers will be similarly uninformed.  Please enlighten us!  IM, by email.

Sketch: Arrow points to defective part of capitalism

Overlooked by the portrait of William Pitt addressing MPs, which dominates Committee Room 6 in the Palace of Westminster, something historic is happening – almost without publicity.

Lloyds investors count the cost of cut-price Co-Op deal

Shareholders in the Lloyds Banking Group took a further blow yesterday when the company offloaded 632 of its branches to the Co-op – for £1.25bn less than it once hoped.

Blue Islands is launching flights from Bounemouth to Jersey and Guernsey from £59

HMRC director 'paid by firm avoiding tax'

The head of the ethics committee at HM Revenue & Customs faced criticism last night after it emerged that he earns more than £125,000 as the director of a company based in the tax haven of Guernsey.

Bank gives away £8m to ex-Farepak hamper customers

A bank has decided to make £8 million available to help former customers of the collapsed Farepak Christmas hamper business after a judge suggested it should look to its morals.

HBOS makes £8m available for ex-Farepak customers

A bank has decided to make £8 million available to help former customers of the collapsed Farepak Christmas hamper business after a judge suggested it should look to its morals.

Cable writes to HBOS about Farepak collapse

The Business Secretary, Vince Cable, yesterday wrote to HBOS about the state-backed bank's role in the demise of Christmas hampers business Farepak.

Vince Cable writes to HBOS about Farepak

Vince Cable, the Business Secretary, yesterday wrote to HBOS about the state-backed bank's role in the demise of Christmas hampers business Farepak.

'Hardball' bank at fault over Farepak, says judge

Bankers at HBOS should be held at least partly to blame for the collapse of Farepak because of their "hardball approach" in refusing to extend its loans to the firm, according to a High Court Judge.

Judgement day at last for the bankers

HBOS executives blamed for reckless lending face action

Margareta Pagano: The unknighting of Fred Goodwin can only be redeemed by genuine reform

Stripping Goodwin of his honour was contrary to natural justice and the least the coalition can do now is ensure our dysfunctional financial system is fixed

Investors in US sue ex-Lloyds chiefs over HBOS deal

Sir Victor Blank and Eric Daniels accused of making misleading statements about takeover

The Business Week in Review: Bombardier, The Hinduja brothers, and Mark Hurd...

In profit...

Transport Secretary Justine Greening claimed credit for providing some cheer to the city of Derby.

City watchdog reveals inquiry into collapse of HBOS

HBOS, the bank that collapsed at the height of the credit crisis and had to be rescued by Lloyds Bank, is facing the prospect of disciplinary action from City regulators, the Financial Services Authority revealed for the first time yesterday.

New Lloyds boss slashes 15,000 jobs in shake-up

Lloyds banking Group's new chief executive swung the axe yesterday, announcing 15,0000 job cuts on top of the 28,000 already made at the state-backed bank in the past two years.

500 jobs go at Lloyds and RBS

Lloyds and Royal Bank of Scotland, the two largest British banks bailed out during the financial crisis, are cutting about 500 jobs in the latest round of redundancies across the industry.

News
news

Emergency call 'started off dumb, but got pretty serious'

News
people

Britain First criticised for using actress's memory to draw attention to their 'hate-filled home page'

Arts and Entertainment
Liam and Zayn of One Direction play with a chimpanzee on the set of their new video for 'Steal My Girl'
music

Animal welfare charities have urged the boy band to cut the scenes

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Russell Brand was in typically combative form during his promotional interview with Newsnight's Evan Davis
people

Thought you'd seen it all after the Jeremy Paxman interview?

Arts and Entertainment
On The Apprentice, “serious” left the room many moons ago and yet still we watch
tv

Greatest mystery about the hit BBC1 show is how it continues to be made at all, writes Grace Dent

Voices
Funds raised from the sale of poppies help the members of the armed forces with financial difficulties
voicesLindsey German: The best way of protecting soldiers is to stop sending them into conflicts
Arts and Entertainment
A scene from David Ayer's 'Fury'
film

"History is violent," says the US Army tank commander Don "Wardaddy" Collier

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The Edge and his wife, Morleigh Steinberg, at the Academy Awards in 2014
peopleGuitarist faces protests over plan to build mansions in Malibu
News
peopleFox presenter gives her less than favourable view of women in politics
Property
One bedroom terraced house for sale, Richmond Avenue, Islington, London N1. On with Winkworths for £275,000.
property
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Berlin, Dresden, Meissen & Colditz
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Wilko Johnson, now the bad news: musician splits with manager after police investigate assault claims

Wilko Johnson, now the bad news

Former Dr Feelgood splits with manager after police investigate assault claims
Mark Udall: The Democrat Senator with a fight on his hands ahead of the US midterm elections

Mark Udall: The Democrat Senator with a fight on his hands

The Senator for Colorado is for gay rights, for abortion rights – and in the Republicans’ sights as they threaten to take control of the Senate next month
New discoveries show more contact between far-flung prehistoric humans than had been thought

New discoveries show more contact between far-flung prehistoric humans than had been thought

Evidence found of contact between Easter Islanders and South America
Cerys Matthews reveals how her uncle taped 150 interviews for a biography of Dylan Thomas

Cerys Matthews on Dylan Thomas

The singer reveals how her uncle taped 150 interviews for a biography of the famous Welsh poet
DIY is not fun and we've finally realised this as a nation

Homebase closures: 'DIY is not fun'

Homebase has announced the closure of one in four of its stores. Nick Harding, who never did know his awl from his elbow, is glad to see the back of DIY
The Battle of the Five Armies: Air New Zealand releases new Hobbit-inspired in-flight video

Air New Zealand's wizard in-flight video

The airline has released a new Hobbit-inspired clip dubbed "The most epic safety video ever made"
Pumpkin spice is the flavour of the month - but can you stomach the sweetness?

Pumpkin spice is the flavour of the month

The combination of cinnamon, clove, nutmeg (and no actual pumpkin), now flavours everything from lattes to cream cheese in the US
11 best sonic skincare brushes

11 best sonic skincare brushes

Forget the flannel - take skincare to the next level by using your favourite cleanser with a sonic facial brush
Paul Scholes column: I'm not worried about Manchester United's defence - Chelsea test can be the making of Phil Jones and Marcos Rojo

Paul Scholes column

I'm not worried about Manchester United's defence - Chelsea test can be the making of Jones and Rojo
Frank Warren: Boxing has its problems but in all my time I've never seen a crooked fight

Frank Warren: Boxing has its problems but in all my time I've never seen a crooked fight

While other sports are stalked by corruption, we are an easy target for the critics
Jamie Roberts exclusive interview: 'I'm a man of my word – I'll stay in Paris'

Jamie Roberts: 'I'm a man of my word – I'll stay in Paris'

Wales centre says he’s not coming home but is looking to establish himself at Racing Métro
How could three tourists have been battered within an inch of their lives by a burglar in a plush London hotel?

A crime that reveals London's dark heart

How could three tourists have been battered within an inch of their lives by a burglar in a plush London hotel?
Meet 'Porridge' and 'Vampire': Chinese state TV is offering advice for citizens picking a Western moniker

Lost in translation: Western monikers

Chinese state TV is offering advice for citizens picking a Western moniker. Simon Usborne, who met a 'Porridge' and a 'Vampire' while in China, can see the problem
Handy hacks that make life easier: New book reveals how to rid your inbox of spam, protect your passwords and amplify your iPhone

Handy hacks that make life easier

New book reveals how to rid your email inbox of spam, protect your passwords and amplify your iPhone with a loo-roll
KidZania lets children try their hands at being a firefighter, doctor or factory worker for the day

KidZania: It's a small world

The new 'educational entertainment experience' in London's Shepherd's Bush will allow children to try out the jobs that are usually undertaken by adults, including firefighter, doctor or factory worker