Money Retailer collected payments on unwanted mobile for 10 months

Q: You answered a reader’s letter (Questions of Cash, 11 May) on a fraud committed at an HBOS ATM, where a “skimming device” was fitted to the front of the machine.  The victim was obviously unaware of this, but apparently a subsequent customer was as they reported it to the branch when it reopened after the weekend. I have no idea what to look for and many other readers will be similarly uninformed.  Please enlighten us!  IM, by email.

Boots chief executive left because of 'stress'

Alliance Boots has cited "stress" as being among the key reasons why Andy Hornby left his role as group chief executive this year.

Leading article: The SNP may propose, but it is the voters who will dispose

What is holding Alex Salmond back? The central goal of the Scottish National Party since its formation in 1934 has been independence for Scotland by popular consent. This was out of reach until last week, because the SNP did not have the votes to get the necessary legislation through the Scottish Parliament, let alone through Parliament at Westminster. But after Thursday's result, the way is clear. The Scottish Parliament can pass a Referendum Act whenever Mr Salmond chooses. David Cameron and the Scottish Secretary, Michael Moore, have both, rightly, said that they will not stand in the way.

Lloyds provision for mis-selling of PPI drives shares down 8 per cent

Lloyds Banking Group stunned the City yesterday by revealing a first-quarter loss of almost £3.5bn as its new chief executive cleared the decks early in his reign.

How the IBC's new bank rules will affect your wealth

There are winners and losers in the banking commission's interim report on reform, but what does it mean for the investor?

More uncertainty for bank workers

There were fears of further uncertainty for embattled bank workers after today's report suggested Lloyds Banking Group should shed more of its branch network to improve competition in the sector.

Burnt out: Bank boss who went to Boots quits

Among the many bank bosses vilified after the British banking crisis, only Andy Hornby bounced straight back. After he lost his grip on HBOS and it had to be rescued from collapse, he was quickly rehired by Boots as chief executive.

Lloyds under attack despite return to profit

Eric Daniels, the chief executive of Lloyds Banking Group, will quit the role next week with a £1.45m bonus having steered his company firmly back into profit in 2010.

David Prosser: Lloyds still can't move beyond the HBOS disaster narrative

Outlook: As for the taxpayer, there can be no disposal of the Lloyds stake until Sir John Vickers' Independent Banking Commission has made its view clear

The Business On: Andy Hornby, chief executive, Alliance Boots

He looks familiar

Vickers calls merger of HBOS and Lloyds 'wrong'

Shares in Lloyds Banking Group and Royal Bank of Scotland tumbled after it emerged that the Independent Commission on Banking had described the decision to allow Lloyds to merge with HBOS during the financial crisis as "wrong".

Consuming Issues: Energy giants are milking a £25bn oligopoly

It doesn't take a genius to work out that oligopolies – where a few large companies dominate a market – tend to exploit customers, nor that, in energy – one of the biggest areas of consumer spending – Labour's constant boasts about taking "tough decisions" turned out to be flaccid words.

David Prosser: Banks' changing of the guard gathers pace

Outlook Europe's bank bosses are dropping like flies. In the space of a fortnight, we've seen the departures announced of John Varley and Eric Daniels from Barclays and Lloyds respectively. Yesterday it was the turn of Alessandro Profumo, chief executive of UniCredit, Italy's biggest bank, to walk the plank.

David Prosser: Daniels to quit Lloyds before the verdict on his tenure arrives

In all normal times, the takeover of HBOS would have been blocked on competition grounds; might the Government yet unpick the deal?

Lloyds insists it is working hard to help businesses

City cheers as part-nationalised lender beats forecasts with £1.6bn profits better than forecast £1.6bn profits

Lloyds promises 'robust defence' against legal action

Lloyds Banking Group today said it would launch a robust defence against legal action by investors who are seeking up to £14 billion in compensation following the bank's rescue of ailing rival HBOS.

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Independent Travel
Pompeii, Capri & the Bay of Naples
Dubrovnik, the Dalmatian Coast & Montenegro
Burgundy, the River Rhone & Provence
Lisbon, Oporto and the Douro Valley
Lake Garda, Venice & Verona
Spain
Prices correct as of 30 January 2015
Isis hostage crisis: The prisoner swap has only one purpose for the militants - recognition its Islamic State exists and that foreign nations acknowledge its power

Isis hostage crisis

The prisoner swap has only one purpose for the militants - recognition its Islamic State exists and that foreign nations acknowledge its power, says Robert Fisk
Missing salvage expert who found $50m of sunken treasure before disappearing, tracked down at last

The runaway buccaneers and the ship full of gold

Salvage expert Tommy Thompson found sunken treasure worth millions. Then he vanished... until now
Homeless Veterans appeal: ‘If you’re hard on the world you are hard on yourself’

Homeless Veterans appeal: ‘If you’re hard on the world you are hard on yourself’

Maverick artist Grayson Perry backs our campaign
Assisted Dying Bill: I want to be able to decide about my own death - I want to have control of my life

Assisted Dying Bill: 'I want control of my life'

This week the Assisted Dying Bill is debated in the Lords. Virginia Ironside, who has already made plans for her own self-deliverance, argues that it's time we allowed people a humane, compassionate death
Move over, kale - cabbage is the new rising star

Cabbage is king again

Sophie Morris banishes thoughts of soggy school dinners and turns over a new leaf
11 best winter skin treats

Give your moisturiser a helping hand: 11 best winter skin treats

Get an extra boost of nourishment from one of these hard-working products
Paul Scholes column: The more Jose Mourinho attempts to influence match officials, the more they are likely to ignore him

Paul Scholes column

The more Jose Mourinho attempts to influence match officials, the more they are likely to ignore him
Frank Warren column: No cigar, but pots of money: here come the Cubans

Frank Warren's Ringside

No cigar, but pots of money: here come the Cubans
Isis hostage crisis: Militant group stands strong as its numerous enemies fail to find a common plan to defeat it

Isis stands strong as its numerous enemies fail to find a common plan to defeat it

The jihadis are being squeezed militarily and economically, but there is no sign of an implosion, says Patrick Cockburn
Virtual reality thrusts viewers into the frontline of global events - and puts film-goers at the heart of the action

Virtual reality: Seeing is believing

Virtual reality thrusts viewers into the frontline of global events - and puts film-goers at the heart of the action
Homeless Veterans appeal: MP says Coalition ‘not doing enough’

Homeless Veterans appeal

MP says Coalition ‘not doing enough’ to help
Larry David, Steve Coogan and other comedians share stories of depression in new documentary

Comedians share stories of depression

The director of the new documentary, Kevin Pollak, tells Jessica Barrett how he got them to talk
Has The Archers lost the plot with it's spicy storylines?

Has The Archers lost the plot?

A growing number of listeners are voicing their discontent over the rural soap's spicy storylines; so loudly that even the BBC's director-general seems worried, says Simon Kelner
English Heritage adds 14 post-war office buildings to its protected lists

14 office buildings added to protected lists

Christopher Beanland explores the underrated appeal of these palaces of pen-pushing
Human skull discovery in Israel proves humans lived side-by-side with Neanderthals

Human skull discovery in Israel proves humans lived side-by-side with Neanderthals

Scientists unearthed the cranial fragments from Manot Cave in West Galilee