Money Retailer collected payments on unwanted mobile for 10 months

Q: You answered a reader’s letter (Questions of Cash, 11 May) on a fraud committed at an HBOS ATM, where a “skimming device” was fitted to the front of the machine.  The victim was obviously unaware of this, but apparently a subsequent customer was as they reported it to the branch when it reopened after the weekend. I have no idea what to look for and many other readers will be similarly uninformed.  Please enlighten us!  IM, by email.

Brown urged to act over Lloyds jobs axe

Prime Minister Gordon Brown was today urged to send a message to bank bosses at Lloyds that further jobs cuts would be "totally unacceptable"

Unions fume as Lloyds axes 2,100 more staff

Lloyds Banking Group is to axe a further 2,100 jobs in its latest cull of staff since the group was created via Lloyds TSB's merger with HBOS last year. The cuts announced yesterday, to be made over the next three years, takes the total number of job losses to more than 7,000 at Lloyds, which is 43 per cent owned by the taxpayer.

Another 2,100 jobs to go at Lloyds

The finance sector was hit by another jobs hammer blow today with news that Lloyds is to axe 2,100 posts.

Davies turns down top job at Lloyds

Lord Davies, the former Standard Chartered chief and now Trade minister, has been offered the chairmanship of Lloyds Banking Group but will turn the job down.

Leading article: The case for punitive bank charges is weaker than ever

The financial crisis has shown how we taxpayers underwrite the banks

Sarah Sands: To run a store, it helps to break the bank first

Why the man who sank HBOS is walking tall again

Jeremy Warner: C&G pays the price for Lloyds banking merger

Outlook So farewell then Cheltenham & Gloucester, whose high street brand dates back to the mid-19th century but, like so much else, is now falling victim to the relentless march of "progress" – in this case the cost-cutting integration of Lloyds TSB with Halifax Bank of Scotland.

Alliance Boots set to name Hornby as new chief executive

Shock return for discredited former HBOS banker at pharmacy chain

Blank says sorry to Lloyds investors

Sir Victor Blank, chairman of the Lloyds Banking Group, has apologised to shareholders for the effects of the bank's hastily arranged, and government brokered, takeover of HBOS.

Lloyds sets placing as Blank effect lifts stock

Lloyds Banking Group is to push ahead with a £4bn placing, as its shares soared on the first day of trading after its chairman, Sir Victor Blank, announced his decision to quit the group.

Lloyds prepares search for chairman after Blank quits

Sir Victor to stand down by June 2010 following pressure over HBOS merger

Blank to stand down as Lloyds chief

Sir Victor Blank today said he will retire as chairman of Lloyds Banking Group before the firm's annual meeting next year.

Blank set to step down as Lloyds boss

Sir Victor Blank is believed to be close to stepping down as chairman of Lloyds Banking Group following pressure from investors furious about the bank's rescue of HBOS.

Vince Cable to meet with HBOS whistleblower

Vince Cable, the Liberal Democrat Treasury spokesman, is to meet Paul Moore, the HBOS whistle-blower who claimed the bank knowingly indulged in reckless lending, to discover if his story needs further investigation.

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Israel-Gaza conflict: No victory for Israel despite weeks of death and devastation

Robert Fisk: No victory for Israel despite weeks of devastation

Palestinians have won: they are still in Gaza, and Hamas is still there
Mary Beard writes character reference for Twitter troll who called her a 'slut'

Unlikely friends: Mary Beard and the troll who called her a ‘filthy old slut’

The Cambridge University classicist even wrote the student a character reference
America’s new apartheid: Prosperous white districts are choosing to break away from black cities and go it alone

America’s new apartheid

Prosperous white districts are choosing to break away from black cities and go it alone
Amazon is buying Twitch for £600m - but why do people want to watch others playing Xbox?

What is the appeal of Twitch?

Amazon is buying the video-game-themed online streaming site for £600m - but why do people want to watch others playing Xbox?
Tip-tapping typewriters, ripe pongs and slides in the office: Bosses are inventing surprising ways of making us work harder

How bosses are making us work harder

As it is revealed that one newspaper office pumps out the sound of typewriters to increase productivity, Gillian Orr explores the other devices designed to motivate staff
Manufacturers are struggling to keep up with the resurgence in vinyl records

Hard pressed: Resurgence in vinyl records

As the resurgence in vinyl records continues, manufacturers and their outdated machinery are struggling to keep up with the demand
Tony Jordan: 'I turned down the chance to research Charles Dickens for a TV series nine times ... then I found a kindred spirit'

A tale of two writers

Offered the chance to research Charles Dickens for a TV series, Tony Jordan turned it down. Nine times. The man behind EastEnders and Life on Mars didn’t feel right for the job. Finally, he gave in - and found an unexpected kindred spirit
Could a later start to the school day be the most useful educational reform of all?

Should pupils get a lie in?

Doctors want a later start to the school day so that pupils can sleep later. Not because teenagers are lazy, explains Simon Usborne - it's all down to their circadian rhythms
Prepare for Jewish jokes – as Jewish comedians get their own festival

Prepare for Jewish jokes...

... as Jewish comedians get their own festival
SJ Watson: 'I still can't quite believe that Before I Go to Sleep started in my head'

A dream come true for SJ Watson

Watson was working part time in the NHS when his debut novel, Before I Go to Sleep, became a bestseller. Now it's a Hollywood movie, too. Here he recalls the whirlwind journey from children’s ward to A-list film set
10 best cycling bags for commuters

10 best cycling bags for commuters

Gear up for next week’s National Cycle to Work day with one of these practical backpacks and messenger bags
Paul Scholes: Three at the back isn’t working yet but given time I’m hopeful Louis van Gaal can rebuild Manchester United

Paul Scholes column

Three at the back isn’t working yet but given time I’m hopeful Louis van Gaal can rebuild Manchester United
Kate Bush, Hammersmith Apollo music review: A preamble, then a coup de théâtre - and suddenly the long wait felt worth it

Kate Bush shows a voice untroubled by time

A preamble, then a coup de théâtre - and suddenly the long wait felt worth it
Robot sheepdog technology could be used to save people from burning buildings

The science of herding is cracked

Mathematical model would allow robots to be programmed to control crowds and save people from burning buildings
Tyrant: Is the world ready for a Middle Eastern 'Dallas'?

This tyrant doesn’t rule

It’s billed as a Middle Eastern ‘Dallas’, so why does Fox’s new drama have a white British star?