Sport Jos Buttler of the Renegades bats during the Big Bash League match between the Melbourne Renegades and Brisbane Heat on 30 December 2013

The Big Bash has been a smash hit. If the plethora of staff and officials from the England and Wales Cricket Board who have been in and out of Australia at various times during the past three months have learned nothing from it, they have been wasting their time.

Strauss blames confidence for ODI woe

England have run out of chances to turn their one-day batting around and face a landslide NatWest Series defeat unless they respond immediately.

Broad set to miss third ODI

England all-rounder Stuart Broad has been granted a few days rest and will not feature in tomorrow's third NatWest series match against Australia at the Rose Bowl.

James Moore: RBS cuts cost of bouncing a cheque or two

Outlook: The move is good news for consumers

Rhiannon Harries: What to have? Why not start with service with a smile...

One area of my finances which I can't say has taken too severe a hit in the recession (unless, of course, you happen to be the person with whom I discuss the state of my bank account at NatWest) is my "entertainment" budget. By which, I'm afraid I mean what I spend on the ephemeral pleasures of eating and drinking out, rather than anything with a lasting intellectual or spiritual legacy, such as the theatre or a good book.

James Moore: New FD needs to help restore focus at L&G

Outlook So congratulations on the new job, Dr Nigel Wilson. The finance chief at United Business Media is to take on the same role at a rather bigger beast: Legal & General. How long that beast can thrive in the wild, though, is open to question. It wasn't so long ago that L&G was a tiger – sleek, fit and dynamic. Under Sir David Prosser it made a habit of defying City expectations on the upside. His strategy was simple: focus the company on doing its job better than rivals and ignore the siren calls of investment bankers. It worked, too, and L&G significantly grew its market share at the expense of rivals who either fell by the wayside or concentrated on doing deals rather than serving their customers.

Questions Of Cash: 'Should NatWest have refunded my overdraft charges?'

Q. I wrote a cheque for £900, which was picked up by the payee on 10 March. It was cashed and cleared from my account on 12 March. I made out the cheque on the basis that I understood it takes three to five days for it to clear: in this instance it took only two. If it had been cleared on the third day the funds would have been in my account. I was outraged to find that NatWest bounced my cheque and charged me £38 for doing so. NatWest then put the cheque through again, without notifying me and this again put me over my overdraft limit. But I only went over my overdraft limit because of the £38 charge. I had been unable to get to my bank branch to put more money in as I was studying for my masters/diploma and holding a job. My time is very valuable to me and I have found this whole experience to be very inconvenient and infuriating. It is utterly disgusting that the bank thinks it is acceptable to charge a customer so much money for its incompetence. NatWest says it will only refund the charge if there was an error by the bank – which, it says, there was not. Is it acceptable for NatWest to clear funds from my account after only two days? Should it have shown some professional judgement and understood that I had money coming into my account the following day? AK, Dartford.

Beginner's Guide To: Student Current Accounts

As the start of a new university year beckons, students offer rich pickings for the banks. However, just because a provider is offering discounts in your favourite shop, or tickets to a gig, does not mean their account will be the best for you in the long run. Below is a guide to how to pick a student account that best suits your needs.

'No miracles' warning as bank shares slump

Royal Bank of Scotland boss Stephen Hester today warned the part-nationalised bank's long haul back to health had only just begun as shares in the firm tumbled.

Consumer Rights: Phishing scam took my family's financial future

Reader fights for compensation after suffering £20,000 fraud ... The true price of debt management companies

New legal blow for hacker fighting extradition to US

Gary McKinnon's mother appeals to President Barack Obama to intervene

Overdrafts and freebies: welcome to student banking

Think carefully before choosing a lender to see you through the next few years at university. Chiara Cavaglieri offers some timely advice

Spotlight: 5% Regular Saver from RBS and NatWest

There's another new option for savers seeking to maximise returns during the current low interest rate environment. Royal Bank of Scotland (RBS) Group is launching a Regular Saver Account paying 5 per cent.

David Adjaye: Downfall of the showman

They called him the 'starchitect' – the brilliant young designer with a host of celebrity clients. Now his practice is fighting insolvency

Richard Ingrams’s Week: Schools learnt the wrong lesson from Soham tragedy

Following the infamous Soham murder case of 2002, when a school caretaker Ian Huntley was found guilty of murdering two girl pupils, the customary inquiry was put into motion. As often happens, it ignored the most important question, which was how Huntley was taken on by the school in the first place, and instead proposed a whole range of petty new regulations to stop the same sort of thing from happening again.

O2 enters personal finance market with NatWest

O2, the British mobile phone unit of Spain's Telefonica launched Britain's first cash-card service from a mobile operator on today to give itself a foothold in the promising mobile-money market.

Career Services

Day In a Page

Independent Travel
Burgundy, the River Rhone & Provence – Five-star MS Swiss Corona 7 nights from £999pp
Lake Como St Moritz & the Bernina Express 7 nights from £809pp
Vietnam
Lake Maggiore, Orta & the Matterhorn 7 nights from £939pp
South Africa
Spain
Prices correct as of 19 December 2014
Surrounded by high-rise flats is a little house filled with Lebanon’s history - clocks, rifles, frogmen’s uniforms and colonial helmets

Clocks, rifles, swords, frogmen’s uniforms

Surrounded by high-rise flats is a little house filled with Lebanon’s history
Return to Gaza: Four months on, the wounds left by Israel's bombardment have not yet healed

Four months after the bombardment, Gaza’s wounds are yet to heal

Kim Sengupta is reunited with a man whose plight mirrors the suffering of the Palestinian people
Gastric surgery: Is it really the answer to the UK's obesity epidemic?

Is gastric surgery really the answer to the UK's obesity epidemic?

Critics argue that it’s crazy to operate on healthy people just to stop them eating
Homeless Veterans appeal: Christmas charity auction Part 2 - now LIVE

Homeless Veterans appeal: Christmas charity auction

Bid on original art, or trips of a lifetime to Africa or the 'Corrie' set, and help Homeless Veterans
Pantomime rings the changes to welcome autistic theatre-goers

Autism-friendly theatre

Pantomime leads the pack in quest to welcome all
The week Hollywood got scared and had to grow up a bit

The week Hollywood got scared and had to grow up a bit

Sony suffered a chorus of disapproval after it withdrew 'The Interview', but it's not too late for it to take a stand, says Joan Smith
From Widow Twankey to Mother Goose, how do the men who play panto dames get themselves ready for the performance of a lifetime?

Panto dames: before and after

From Widow Twankey to Mother Goose, how do the men who play panto dames get themselves ready for the performance of a lifetime?
Thirties murder mystery novel is surprise runaway Christmas hit

Thirties murder mystery novel is surprise runaway Christmas hit

Booksellers say readers are turning away from dark modern thrillers and back to the golden age of crime writing
Anne-Marie Huby: 'Charities deserve the best,' says founder of JustGiving

Anne-Marie Huby: 'Charities deserve the best'

Ten million of us have used the JustGiving website to donate to good causes. Its co-founder says that being dynamic is as important as being kind
The botanist who hunts for giant trees at Kew Gardens

The man who hunts giants

A Kew Gardens botanist has found 25 new large tree species - and he's sure there are more out there
The 12 ways of Christmas: Spare a thought for those who will be working to keep others safe during the festive season

The 12 ways of Christmas

We speak to a dozen people who will be working to keep others safe, happy and healthy over the holidays
Birdwatching men have a lot in common with their feathered friends, new study shows

The male exhibits strange behaviour

A new study shows that birdwatching men have a lot in common with their feathered friends...
Diaries of Evelyn Waugh, Virginia Woolf and Noël Coward reveal how they coped with the December blues

Famous diaries: Christmas week in history

Noël Coward parties into the night, Alan Clark bemoans the cost of servants, Evelyn Waugh ponders his drinking…
From noble to narky, the fall of the open letter

From noble to narky, the fall of the open letter

The great tradition of St Paul and Zola reached its nadir with a hungry worker's rant to Russell Brand, says DJ Taylor
A Christmas ghost story by Alison Moore: A prodigal daughter has a breakthrough

A Christmas ghost story by Alison Moore

The story was published earlier this month in 'Poor Souls' Light: Seven Curious Tales'