News

We’ve all been there, wading through the endless phone menus, queues and scripted conversations

Electricity prices are set to fall

Ofgem to crackdown on Big Six energy suppliers in bid to cut electricity prices

Electricity prices are set to fall after the energy regulator pledged to “break the stranglehold” of the Big Six energy suppliers.

Five Questions About: Energy tariffs

Simon Read

Five Questions About: Lying energy firms

Who's been caught lying this week? One of the 'big six', I presume?

Best buy energy tariffs can drift so much customers end up paying too much

The energy company that’s leading the way in guaranteeing a fair tariff

How much is a price promise worth? That obviously depends on what the promise says. In the home energy market, there have been plenty of false promises from suppliers seemingly focused only on squeezing extra profits out of hard-up people.

Customers slate Npower as worst energy supplier for second year in a row

Npower has been rated the worst power supplier in Britain for the second year in a row.

G4S seals British Gas meters deal

G4S, the outsourcing group at the centre of last year's Olympic security fiasco, has won a meter-reading contract with British Gas worth £150m.

British Gas hikes prices as Centrica profit soars

Around 8.5 million households are to be hit with a 6% rise in their energy bills today as British Gas becomes the latest utility giant to hike its tariffs.

Government's fuel handout scheme aimed to help those in fuel poverty 'failing' due to lack of awareness

A government scheme aimed to help those in fuel poverty is failing, a charity warns today.

The energy watchdog said today that it had launched an investigation into a 'potentially misleading' offer by Scottish Power

Scottish Power becomes fourth major firm to announce rate hikes, leaving 2.3 million extra households facing higher energy bills

Around 2.3 million more households were told they face higher energy bills today when Scottish Power became the fourth major firm to announce rate hikes with winter just around the corner.

British Gas and Npower to raise prices fuelling fears of a 'long, cold winter' for more households

Both companies blamed rising costs largely outside their control

New energy deals spark autumn price war

With energy price hikes on the cards, the battle to find the best gas and electricity rates is hotting up.

New customers call free – loyal ones forced to pay

Banks, insurers and energy providers are forcing their customers to use expensive phone lines to contact them. But new customers can call for free, a new report from Which? has revealed this week.

Crisis triggers talk of big sell-offs of UK arms

The crisis in Spain is by no means limited to its banks, as its vast power corporation Iberdrola, owner of Scottish Power, made clear yesterday.

'Big Six' energy firms agree to tell customers if they're overpaying

The Big Six energy firms have agreed to tell customers if they’re overpaying for home energy and show them how to switch to a better deal.

Four million homes in debt to energy giants

Ofgem to launch new mis-selling investigation into E.on as figures show sharp rise in fuel poverty
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