News

We’ve all been there, wading through the endless phone menus, queues and scripted conversations

Ofgem launches investigation into E.ON sales

Ofgem has opened an investigation into energy supplier E.ON to establish whether it is complying with selling obligations, the regulator has announced.

The big catch with CO2

The Government is trying again to get a carbon capture demonstrator off the ground. Tom Bawden looks at the revised £1bn competition

EDF receives further slap on wrist for worst complaint handling record

EDF Energy has been handed a further slap on the wrist by the energy watchdog for the poor way it deals with complaints.

UK inflation rate hits 15-month low but oil prices could slow progress

Lower electricity and gas bills helped the UK’s rate of inflation fall to 3.4 per cent in February - a 15-month low, but failed to ease fears that high oil prices may prevent it falling as quickly as previously thought.

Lower bills to drag inflation down

Lower utility bills and discounting from struggling retailers are set to pull the rate of inflation down to a 15-month low tomorrow.

Overwhelming public support for windfall tax on energy firms

Fair Energy Campaign

The dominant companies - EDF, E.on, British Gas, Scottish and Southern,Scottish Power and Npower - will have to overhaul their confusing and expensive tariffs this year to escape tougher action, it said

Energy watchdog tells big firms: cut prices or else

Big Six suppliers could face mandatory price controls, says Ofgem, as public anger mounts over exorbitant fuel bills

E.ON to cut electricity bills by 6%

E.ON today became the latest energy supplier to cut prices when it announced a 6% fall in electricity bills, benefiting 3.7 million customers.

Energy pricing probe stepped up

Energy regulator Ofgem has stepped up its investigation into the big six energy suppliers by appointing a specialist team of accountants to investigate how they calculate their profits.

Soaring energy bills hit home

Rising energy costs will hit home for millions of households tomorrow when Britain's biggest energy supplier hikes tariffs.

Scottish Power set to create 1,500 jobs

Energy giant Scottish Power is to create 1,500 jobs in Scotland as it upgrades its electricity network over the next 10 years.

Npower to raise energy prices

Some 3.3 million Npower customers were today facing higher energy bills after the company became the latest utility provider to hike its prices.

Inflation pain for rail passengers

Commuters will have to fork out an average of 8% more for their rail tickets in the new year following the announcement today of last month's inflation figures.

Career Services

Day In a Page

Independent Travel
Pompeii, Capri & the Bay of Naples
Dubrovnik, the Dalmatian Coast & Montenegro
Burgundy, the River Rhone & Provence
Lisbon, Oporto and the Douro Valley
Lake Garda, Venice & Verona
Spain
Prices correct as of 23 January 2015
Syria crisis: Celebrities call on David Cameron to take more refugees as one young mother tells of torture by Assad regime

Celebrities call on David Cameron to take more Syrian refugees

One young mother tells of torture by Assad regime
The enemy within: People who hear voices in their heads are being encouraged to talk back – with promising results

The enemy within

People who hear voices in their heads are being encouraged to talk back
'In Auschwitz you got used to anything'

'In Auschwitz you got used to anything'

Survivors of the Nazi concentration camp remember its horror, 70 years on
Autumn/winter menswear 2015: The uniforms that make up modern life come to the fore

Autumn/winter menswear 2015

The uniforms that make up modern life come to the fore
'I'm gay, and plan to fight military homophobia'

'I'm gay, and plan to fight military homophobia'

Army general planning to come out
Iraq invasion 2003: The bloody warnings six wise men gave to Tony Blair as he prepared to launch poorly planned campaign

What the six wise men told Tony Blair

Months before the invasion of Iraq in 2003, experts sought to warn the PM about his plans. Here, four of them recall that day
25 years of The Independent on Sunday: The stories, the writers and the changes over the last quarter of a century

25 years of The Independent on Sunday

The stories, the writers and the changes over the last quarter of a century
Homeless Veterans appeal: 'Really caring is a dangerous emotion in this kind of work'

Homeless Veterans appeal

As head of The Soldiers' Charity, Martin Rutledge has to temper compassion with realism. He tells Chris Green how his Army career prepared him
Wu-Tang Clan and The Sexual Objects offer fans a chance to own the only copies of their latest albums

Smash hit go under the hammer

It's nice to pick up a new record once in a while, but the purchasers of two latest releases can go a step further - by buying the only copy
Geeks who rocked the world: Documentary looks back at origins of the computer-games industry

The geeks who rocked the world

A new documentary looks back at origins of the computer-games industry
Belle & Sebastian interview: Stuart Murdoch reveals how the band is taking a new direction

Belle & Sebastian is taking a new direction

Twenty years ago, Belle & Sebastian was a fey indie band from Glasgow. It still is – except today, as prime mover Stuart Murdoch admits, it has a global cult following, from Hollywood to South Korea
America: Land of the free, home of the political dynasty

America: Land of the free, home of the political dynasty

These days in the US things are pretty much stuck where they are, both in politics and society at large, says Rupert Cornwell
A graphic history of US civil rights – in comic book form

A graphic history of US civil rights – in comic book form

A veteran of the Fifties campaigns is inspiring a new generation of activists
Winston Churchill: the enigma of a British hero

Winston Churchill: the enigma of a British hero

A C Benson called him 'a horrid little fellow', George Orwell would have shot him, but what a giant he seems now, says DJ Taylor
Growing mussels: Precious freshwater shellfish are thriving in a unique green project

Growing mussels

Precious freshwater shellfish are thriving in a unique green project