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We’ve all been there, wading through the endless phone menus, queues and scripted conversations

Ofgem launches investigation into E.ON sales

Ofgem has opened an investigation into energy supplier E.ON to establish whether it is complying with selling obligations, the regulator has announced.

The big catch with CO2

The Government is trying again to get a carbon capture demonstrator off the ground. Tom Bawden looks at the revised £1bn competition

EDF receives further slap on wrist for worst complaint handling record

EDF Energy has been handed a further slap on the wrist by the energy watchdog for the poor way it deals with complaints.

UK inflation rate hits 15-month low but oil prices could slow progress

Lower electricity and gas bills helped the UK’s rate of inflation fall to 3.4 per cent in February - a 15-month low, but failed to ease fears that high oil prices may prevent it falling as quickly as previously thought.

Lower bills to drag inflation down

Lower utility bills and discounting from struggling retailers are set to pull the rate of inflation down to a 15-month low tomorrow.

Overwhelming public support for windfall tax on energy firms

Fair Energy Campaign

The dominant companies - EDF, E.on, British Gas, Scottish and Southern,Scottish Power and Npower - will have to overhaul their confusing and expensive tariffs this year to escape tougher action, it said

Energy watchdog tells big firms: cut prices or else

Big Six suppliers could face mandatory price controls, says Ofgem, as public anger mounts over exorbitant fuel bills

E.ON to cut electricity bills by 6%

E.ON today became the latest energy supplier to cut prices when it announced a 6% fall in electricity bills, benefiting 3.7 million customers.

Energy pricing probe stepped up

Energy regulator Ofgem has stepped up its investigation into the big six energy suppliers by appointing a specialist team of accountants to investigate how they calculate their profits.

Soaring energy bills hit home

Rising energy costs will hit home for millions of households tomorrow when Britain's biggest energy supplier hikes tariffs.

Scottish Power set to create 1,500 jobs

Energy giant Scottish Power is to create 1,500 jobs in Scotland as it upgrades its electricity network over the next 10 years.

Npower to raise energy prices

Some 3.3 million Npower customers were today facing higher energy bills after the company became the latest utility provider to hike its prices.

Inflation pain for rail passengers

Commuters will have to fork out an average of 8% more for their rail tickets in the new year following the announcement today of last month's inflation figures.

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Prices correct as of 17 September 2014
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Despite the result, this is the end of the status quo

Boyd Tonkin on the fall-out from the Scottish referendum
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These Iranian-controlled Shia militias used to specialise in killing American soldiers. Now they are fighting Isis, backed up by US airstrikes

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