We’ve all been there, wading through the endless phone menus, queues and scripted conversations
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Saturday 13 August 2011
British Gas has signalled an end to doorstep selling after consumer groups claimed the practice puts pressure on people into switching to worse deals.
Friday 12 August 2011
British Gas today signalled an end to doorstep selling after consumer groups claimed the practice puts pressure on people into switching to worse deals.
Thursday 11 August 2011
All together now, "O Canadaaa..."
Saturday 06 August 2011
E.ON became the fourth of the "big six" energy giants to put up its prices yesterday, adding to consumer outrage over spiralling household bills.
Wednesday 27 July 2011
Energy giant British Gas has been fined £2.5 million by the energy watchdog for failing to deal with complaints correctly.
Monday 25 July 2011
Energy companies are using "Del Boy" doorstep-sales techniques to pressurise consumers to switch their gas or electricity provider, with some door-to-door salesmen earning more than half of their pay through commission, according to MPs.
Friday 22 July 2011
Millions of people face higher energy bills from September after Scottish and Southern Energy followed Scottish Power and British Gas in raising prices.
Thursday 21 July 2011
Millions of customers of Scottish and Southern Energy face higher bills from September after the group became the third of the major suppliers to raise prices.
Sunday 17 July 2011
Saturday 16 July 2011
Poverty appears to be getting closer to becoming the norm rather than afflicting just the edges of society. Despite the headline rate of inflation falling to 4.2 per cent this month, the price of essentials – such as gas and electricity – continues to soar, forcing more families than ever into financial hardship.
Friday 15 July 2011
A million extra households have been pushed into fuel poverty in the space of just a year as rising prices cripple family budgets.
Tuesday 12 July 2011
Inflation unexpectedly fell last month as retailers cut prices in response to the tightening squeeze on household incomes, figures revealed today.
Sunday 10 July 2011
Saturday 09 July 2011
Nine million customers will see their gas bills rise by an average of 18 per cent next month, after British Gas announced massive increases in its energy prices.
Saturday 09 July 2011
british gas's price rises of 18 per cent for gas and 16 per cent for electricity, announced yesterday and coming into effect on 18 August, will push more families into fuel poverty, Consumer Focus has warned. "This price rise will send a shock wave across the country," its chief executive, Mike O'Connor, said.
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