Some energy companies have been accused of “getting away with green murder” for failing to pass on savings from a Government shake-up of levies.
New data demolishes companies' claims that price hikes are beyond their control
Soaring prices and poor customer service have contributed to a surge in complaints from energy customers - with npower receiving a higher rate of customer dissatisfaction than any other “big six” company.
Energy Secretary warns firms they are now no better than 'greedy bankers' in public eye
They offer you everything from double glazing to a spanking new kitchen... three billion times
The people's champion
Electricity prices are set to fall after the energy regulator pledged to “break the stranglehold” of the Big Six energy suppliers.
How much is a price promise worth? That obviously depends on what the promise says. In the home energy market, there have been plenty of false promises from suppliers seemingly focused only on squeezing extra profits out of hard-up people.
Big Six suppliers could face mandatory price controls, says Ofgem, as public anger mounts over exorbitant fuel bills
Commuters will have to fork out an average of 8% more for their rail tickets in the new year following the announcement today of last month's inflation figures.
Energy giant British Gas has been fined £2.5 million by the energy watchdog for failing to deal with complaints correctly.
Home renewables are an attractive prospect, but as with any new industry you need to watch out for the cowboys. Chiara Cavaglieri reports
Family of four can expect weekly food bill of £100 to increase by £5, which adds up to £260 a year
Britain's energy giants are to be investigated by the industry watchdog after it emerged that recent price hikes have seen suppliers' profit margins soar by 38%.
Major programmes and projects to tackle climate change under the remit of the Department of Energy and Climate Change (DECC) were left largely untouched.
Energy is boring, isn't it? And when topics are dull, people tend to pay less interest and consequently, the opportunity arises for firms to offer them poor value or even to rip them off. Put simply, generally householders show little interest in energy and, so generally, receive poor service and high prices.