Scottish Power

Inflation pain for rail passengers

Commuters will have to fork out an average of 8% more for their rail tickets in the new year following the announcement today of last month's inflation figures.

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Industry watchdog to probe energy giants

Britain's energy giants are to be investigated by the industry watchdog after it emerged that recent price hikes have seen suppliers' profit margins soar by 38%.

Consuming Issues: It would pay to take more interest in our energy

Energy is boring, isn't it? And when topics are dull, people tend to pay less interest and consequently, the opportunity arises for firms to offer them poor value or even to rip them off. Put simply, generally householders show little interest in energy and, so generally, receive poor service and high prices.

Online shopping: your right to return virtually everything

With unemployment still high, it's a wonder more people don't take advantage of the excellent opportunities in online fraud. Why not start a website, advertise fictitious goods and watch the pounds roll in without getting off the sofa; or send out serious "phishing" emails asking for bank details? Ideally, swindlers should be domiciled abroad, where the chance of being caught by the virtual arm of the law is as remote as the physical connection between buyer and seller.