We’ve all been there, wading through the endless phone menus, queues and scripted conversations
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Friday 08 January 2010
A number of companies were today given the go-ahead to develop new offshore wind farms, potentially paving the way for a massive expansion in renewable energy around the UK's shores.
Tuesday 08 December 2009
Saturday 28 November 2009
Q. I have had a letter from Southern Electric saying that the "social care energy tariff" that we are on is being removed, so we shall have to pay more. We are classed as low fuel users, because we have been careful, efficient and have conserved energy – and because we can't afford to spend more than we do. Now that is being used against us. Southern Electric uses as its criteria the percentage of income used for fuel. We have phoned repeatedly to challenge this, without success. I would challenge this legally, but I can't afford to. I am 59 and disabled, and my husband is 62 and self- employed and we do not get any working tax credit or housing benefit. My disability allowance goes directly to pay for my motability car. I'm having sleepless nights worrying about how we will pay for the increased fuel costs. GR, Cambridge.
Saturday 28 November 2009
Monday 16 November 2009
Energy suppliers will be forced to help poor people struggling to pay their fuel bills for the first time under new proposals to be announced this week, The Independent has learnt.
Sunday 15 November 2009
Friday 13 November 2009
Tuesday 10 November 2009
Monday 26 October 2009
An investigation into claims the "big six" energy suppliers are swindling millions of customers through manipulation of household fuel bills will be demanded by politicians today.
Tuesday 20 October 2009
Sunday 11 October 2009
Saturday 10 October 2009
Drinkers in London have become wearily familiar with a phenomenon unthinkable even a decade ago: no draught bitter. Gleaming new bars with stainless steel bartops are the worst culprits. A request for Britain's traditional ale is often met with a quizzical look, which occasionally approaches pity. Some pubs, equally egregious in my opinion, serve only "smoothflow" brewery-conditioned bitter rather than the real thing.
Saturday 03 October 2009
September's sun is a memory and nights are darkening. Households are starting to feel the chill, not only from the cold, but the failure of Britain's big energy suppliers to lower prices. Consumer groups, MPs, the regulator Ofgem, seemingly everyone apart from Energy Secretary Ed Miliband has noticed that what went up last year, our bills, have not come down, despite drastic falls in wholesale prices.
Tuesday 29 September 2009
Saturday 26 September 2009
As a white man, I'm surprised more women aren't tweeting the hashtag #KillAllWhiteMen
Scotland may have to leave the EU even if it votes to stay in, David Cameron confirms
The day that Britain resigned as a global power
Almost a third of school pupils believe 'Muslims are taking over our country', study claims
SNP fury as HS2 finds 'no business case' for taking fast train service to Scotland
Gay marriage 'Bert and Ernie' cake bakery found guilty of discrimination in Northern Ireland
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- 5 16-year-old girl beaten and burned alive by lynch mob in Rio Bravo, Guatemala