Life and Style

Owners of Google's Nexus smartphones came second, with Blackberry users performing the worst in a series of brain-teasers

Broadband customers unsure over contracts

Up to eight out of 10 broadband customers are confused about their contracts and feel trapped, new research shows.

Mobile phone users will now be able to call 0800

Ofcom takes action on 'notoriously murky' charges for calling 0800 numbers

While they are promoted as freephone, the lines often hit mobile users in the pocket

EE mobile phone network

Everything Everywhere extends EE 4G network to 80 new UK locations

Mobile phone network EE plans to extend its 4G internet service to 80 new UK locations by June.

Five million homes in debt to energy firms

More than five million households are now in the red to their energy supplier, owing an estimated £637m, figures published today reveal.

For those with a penchant for trekking across Peru, 'free' world travel insurance in a packaged account may seem attractive, but it's likely you could get such cover cheaper than the monthly fee

Savvy Money: Charged accounts - better, not perfect

Despite tighter rules on banks charging for packaged extras, customers should still be wary

Simon Read: Over-priced and over-charging - energy firms face fresh accusations

There have been several warnings about rising energy bills this week. On Monday concerns were raised that heating bills could jump by as much as £200 over the next year as a result of continuing gas shortages.

Internet speeds vary widely even within same city

Broadband internet speeds vary dramatically even within the same city, a report shows.

One in four families cutting back on energy bills to pay rent or mortgage

Four out of 10 families with children have cut down on food spend to pay housing costs

Best buy energy tariffs can drift so much customers end up paying too much

The energy company that’s leading the way in guaranteeing a fair tariff

How much is a price promise worth? That obviously depends on what the promise says. In the home energy market, there have been plenty of false promises from suppliers seemingly focused only on squeezing extra profits out of hard-up people.

Simon Read: help us George, consumers say ahead of budget

The cost of household bills has soared by a quarter in the past five years, according to research by uSwitch.

Broadband battle as Virgin sells for £15bn

A new broadband battleground could be the result of the takeover of Virgin Media by the American giant Liberty Media. Analysts have already predicted that Liberty's boss, the mogul John Malone, will use the deal to take on his rival Rupert Murdoch.

Water hike adds to bills misery

Households in England and Wales will see water bills increase by an average of 3.5 per cent this year, while rates in London, the South-west and South-east soar by more than double the rate of inflation.

Government to backtrack on Cameron pledge to force Big Six energy companies to give customers cheapest tariff

The Department of Energy & Climate Change is expected to further backtrack on David Cameron’s promise to the House of Commons last year that new laws would be introduced “so that energy companies have to give the lowest tariff to their customers”.

South Lakeland District Council led the way last June by setting up a project to help people switch

Local energy schemes fighting fuel poverty

New collective switching projects could help millions of people move to cheaper home fuel deals this year.

Cost of heating a home now more than 60% higher than in 2008

Prices have risen from £360 to £587 with average household energy bill now £1,334 a year

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Noel Fielding's 'Luxury Comedy'

A land of the outright bizarre
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What are the worst 'Word Crimes'?

‘Weird Al’ Yankovic's latest video is an ode to good grammar. But what do The Independent’s experts think he’s missed out?
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The worst kept secret in cinema

A cult movie event aims to immerse audiences of 80,000 in ‘Back to the Future’. But has it lost its magic?
Facebook: The new hatched, matched and dispatched

The new hatched, matched and dispatched

Family events used to be marked in the personal columns. But now Facebook has usurped the ‘Births, Deaths and Marriages’ announcements
Why do we have blood types?

Are you my type?

All of us have one but probably never wondered why. Yet even now, a century after blood types were discovered, it’s a matter of debate what they’re for
Honesty box hotels: You decide how much you pay

Honesty box hotels

Five hotels in Paris now allow guests to pay only what they think their stay was worth. It seems fraught with financial risk, but the honesty policy has its benefit
Commonwealth Games 2014: Why weight of pressure rests easy on Michael Jamieson’s shoulders

Michael Jamieson: Why weight of pressure rests easy on his shoulders

The Scottish swimmer is ready for ‘the biggest race of my life’ at the Commonwealth Games
Some are reformed drug addicts. Some are single mums. All are on benefits. But now these so-called 'scroungers’ are fighting back

The 'scroungers’ fight back

The welfare claimants battling to alter stereotypes
Amazing video shows Nasa 'flame extinguishment experiment' in action

Fireballs in space

Amazing video shows Nasa's 'flame extinguishment experiment' in action
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A Bible for billionaires

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Paranoid parenting is on the rise

And our children are suffering because of it
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Magna Carta Island goes on sale

Yours for a cool £4m
Phone hacking scandal special report: The slide into crime at the 'News of the World'

The hacker's tale: the slide into crime at the 'News of the World'

Glenn Mulcaire was jailed for six months for intercepting phone messages. James Hanning tells his story in a new book. This is an extract
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We flinch, but there are degrees of paedophilia

Child abusers are not all the same, yet the idea of treating them differently in relation to the severity of their crimes has somehow become controversial
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The truth about conspiracy theories is that some require considering

For instance, did Isis kill the Israeli teenagers to trigger a war, asks Patrick Cockburn