Letter: In Brief

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The Independent Culture
Sir: In response to your article "Need a number fast? Not when BT answers" (12 october) perhaps I can suggest that BT sends Ross Clark a copy of the two pages of R Clarks from Cambridge so he can go galloping around Cambridge until he finds the subscriber he seeks. That will allow Mark the operator more time to deal with BT's more sensible customers. I have always found this service to be supplied by friendly, bright and intelligent young people.

TOM LANE

West Christchurch, Dorset

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