Should I cancel my trip to Florence over health fears?

Simon Calder answers your questions about the impact of the coronavirus on travel

The city has not been listed as unsafe by the Foreign Office (iStock)

Q I have booked a city break to Florence a month from today. However, the coronavirus is spreading in Italy and people are dying there. I am afraid to getting on the flight as I am over 70, and worried for me and wife contracting the virus.

I phoned the travel firm to cancel and get a refund but they are saying the trip is non-refundable. It doesn’t make sense that a travel company will not cancel and refund booking when there are people going to a country that is being locked down because of a deadly virus.

The firm were not helpful at all and I don’t know enough about my rights for a full refund. Can you help?