Facebook, Instagram, TikTok, and others are ‘inadequate’ in protecting LGBTQ users, GLAAD says

Companies need to improve their algorithms and confront problems of bias in artificial intelligence, the group said.

The report found that more people turn to social media to consume news (Peter Byrne/PA) (PA Archive)

Technology companies are not doing enough to make their platforms safe for LGBTQ users, according to a new report.

“Current content moderation and hate speech policies continue to be inadequate, failing to protect LGBTQ users and the LGBTQ community as a whole, while at the same time companies knowingly neglect to enforce the policies that do exist”, GLAAD said, introducing its recent Social Media Safety Index.

The organisation scored Facebook, Twitter, YouTube, Instagram and TikTok on policies including deadnaming and misgendering of transgender and non-binary people to better training for content moderators.