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A thousand of Heston's diners face medical tests

Investigation into mystery bug widened as hundreds more report violent sickness

By Martin Hickman, Consumer Affairs Correspondent

Chef Heston Blumenthal, whose restaurant, The Fat Duck, is at the centre of an investigation by health officals after 400 people fell ill

PA

Chef Heston Blumenthal, whose restaurant, The Fat Duck, is at the centre of an investigation by health officals after 400 people fell ill

More than 1,000 people face medical checks after health officials widened their investigation into a mystery illness which has struck diners at one of Britain's best restaurants.

Hundreds more people have reported falling violently sick after eating the exquisitely complex dishes at the Fat Duck in Bray, Berkshire. In an extraordinary turn of events in the week-long enquiry, the Health Protection Agency (HPA) said the possible number of cases at Heston Blumenthal's world-renowned establishment was 400 – 10 times as many as was previously known.

Officials said they intended to trace every person who had eaten at the restaurant – one of only three in Britain with three Michelin stars – since the outbreak began in late January. Given that the Fat Duck seats about 40 for each heavily-booked lunchtime and evening session, samples are likely to be requested from up to 1,600 diners.

Scientists are baffled by the cause of the illness, which has left victims with vomiting and diarrhoea. The tests that have come back so far have found no evidence of anything untoward – perplexing Blumenthal and all involved – but possible causes are a gastro virus or food poisoning.

Richard Harden, the co-editor of Harden's restaurant guides, said: "It is astonishing. In my 18 years following restaurants I do not believe there has ever been another incident at a restaurant like this. I can't think of a major outbreak. It's bizarre."

Blumenthal, 42, shut his restaurant on 24 February before calling in environmental health officers from Windsor and Maidenhead council. When he contacted The Independent to announce the closure last Friday, the celebrity chef – who is known for his scientific approach – said between 30 and 40 diners had reported falling ill in the previous three weeks.

In its first statement about the outbreak, the HPA, which was called in by the council, said the Fat Duck's managers were "co-operating fully", and added: "The number of possible cases reported to the restaurant has risen since media coverage of the outbreak, to about 400 going back to late January and mostly through February."

Dr Graham Bickler, regional director of the agency's South-east region, said the outbreak was "very complex". "We are working closely with the restaurant and with colleagues in the Royal borough's environmental health team to explain what happened and to ensure that the risks of it happening again are reduced as much as possible." Scientists are examining food samples and specimens from diners and the Fat Duck's 60 staff, while conducting a "risk assessment of all food storage, preparation and cooking processes". Laboratory tests will check for possible contamination of food by bacterial or viral germs, which might have occurred at any time from "before supply to the restaurant to reaching the plate".

The HPA said it was investigating the characteristics of every person affected, their symptoms and the food they ate. It added that it was planning further tests on "all those who ate at the restaurant during this time, whether they reported being ill or not".

A spokesman for Blumenthal said that when he first alerted the media about the closure he hoped to re-open this week, but the date had been put back several times. A source close to the chef added: "He is waiting to be briefed. He is behaving as a man who is watching his restaurant being pulled to bits, the cause of which is unknown."

The outbreak is a major personal and financial blow to Blumenthal, who has a reputation as Britain's most complex and brilliant culinary alchemist. His wackier dishes include snail porridge and nitro green tea and lime mousse. Channel 4 began screening his latest television series, Heston's Victorian Feasts, this week.

What could it be? Four theories

Food poisoning: Vomiting and diarrhoea are commonly associated with food poisoning and symptoms may present themselves days or even weeks later. Tests so far have found nothing to support this theory. The Fat Duck is an extraordinarily complicated and, by all accounts, spotlessly clean restaurant with 42 chefs who use "thousands" of ingredients. The problem may lie here or with one of its 30 suppliers.

Gastro virus: Experts are checking whether a stomach bug could have been passed by a member of staff preparing or serving the food. If infected, he or she may be showing no symptoms. Bacteria may be hanging around on kitchen surfaces.

Winter vomiting bug: This nasty illness – and flu – usually peak earlier in the winter. It is possible there is no link to the Fat Duck because the number of cases is still increasing, making this theory look less likely.

Sabotage: One national newspaper has hinted at sabotage, with reports that locals were unhappy about noise and fumes. This is thought to be highly unlikely but, with no other proven source, it cannot be ruled out.

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Comments

radioative isotope
[info]thenomen wrote:
Friday, 6 March 2009 at 01:42 am (UTC)
...just a thought.
Lukewarm food
[info]bfreesun wrote:
Friday, 6 March 2009 at 08:36 am (UTC)
Just wondering why the temperature at which the food at the Fat Duck is served is not mentioned in any article I have read. Surely the margin for error is increased by any lowering of the serving temperature.
We had lunch on the 28th January and were informed the food would not be hot. The previous occasion on which we ate there we sent the food back because it was lukewarm but this time, since we had been informed in advance decided it was all part of the experience. Considering what has happened since I consider we are lucky that all four of us are fine and we have suffered no ill effects.

We all enjoyed my snail porridge
COULD IT BE THE NORO VIRUS WINTER VOMITING BUG?
[info]soaring_eagle1 wrote:
Friday, 6 March 2009 at 08:44 am (UTC)
I THINK YOU WILL FIND THAT IT IS THE WINTER VOMITING BUG, IT IS VERY CONTAGIOUS, HAS THE LOCAL WATER SUPPLY BEEN CHECKED I WONDER?


THERE IS GREAT SECRECY OVER WHAT THE ACTUAL MEAL WAS. WHY?

COULD IT BE THAT THE FOOD THAT HAS BEEN COOKED WAS FROM A SOURCE WHERE ENVIRONMENTAL PROBLEMS LIKE CHEMICALS FROM FACTORIES AND OR THE ORIGINAL PREPARATION COULD HAVE BEEN DONE ELSE WHERE AND THE CONTAMINATION IS THERE?

JELOUSY OF HIS SUCCESS, OR LOVER HE HAS GOT RID OF, IT COULD BE SO MANY THINGS AND PEOPLE ARE SO NASTY THESE DAYS AND DO NOT LIKE PEOPLE TO SUCCEED IF THEY CAN'T.

PERSONALLY I DON'T THINK THE ILLNESS STARTED IN HIS PLACE.

INVESTIGATE HIS SUPPLIERS IS WHAT I THINK SHOULD BE DONE.
Re: COULD IT BE THE NORO VIRUS WINTER VOMITING BUG?
[info]tominlondon wrote:
Friday, 6 March 2009 at 10:29 am (UTC)
something wrong with your keyboard? Caps lock stuck?
Re: COULD IT BE THE NORO VIRUS WINTER VOMITING BUG?
[info]johnsmith007 wrote:
Friday, 6 March 2009 at 10:55 am (UTC)
Blame the messenger perhaps ???
Bandwagon, anyone?
[info]boudica_brown wrote:
Friday, 6 March 2009 at 09:31 am (UTC)
I am sure the original 40 or so patrons who complained of the mystery illness are sincere, and I do hope the cause is soon found. But... can we say Bandwagon, anyone? All of a sudden, since this hit the media, reports of anywhere from 400-1000 people are now complaining they got sick after eating there. Riiiiight. All these scroungers are looking for a payout. It would be amusing, except that it will delay and confuse findings (and cost the public health inspection teams more money, not the Fat Duck or Blumenthal personally).
the fat duck
[info]biggee36 wrote:
Friday, 6 March 2009 at 09:40 am (UTC)
what does heston expect!! snail porridge?!!! why mess with food like he does? it was allways going to backfire on him you would have to pay me to eat the scientific rubbish he produces!! keep food simple and tasty thats all we ask!!!
Perhaps he should concentrate on cooking, not showmanship
[info]whostoletyke wrote:
Friday, 6 March 2009 at 09:48 am (UTC)
Was Little Chef ever closed due to vomiting, I wonder? The pretentious nonsense being displayed in the Victorian programme now on TV (I could only stand about ten minutes of the self-puffery) was utterly risible. Why is it that some top chefs feel a constant urge to appear in the limelight? Jamie Oliver is no different, with his shock, horror tactics (Rotherham; piglets being born on stage; liberal peppering with the F word, and so on). As for Gordon Ramsay, he's headed for a heart attack the way he gets so riled up purely for the effect. Or someone is going to punch him on the nose for being so obnoxious. The only TV chefs worth watching are Delia Smith and Rick Stein. Keith Floyd in his day, too.
Re: Perhaps he should concentrate on cooking, not showmanship
[info]malkan1 wrote:
Friday, 6 March 2009 at 07:48 pm (UTC)
here here!!!
revenge
[info]jaffgyp wrote:
Friday, 6 March 2009 at 09:53 am (UTC)
the long overdue revenge of the anti-foodie-pornography brigade?
Food lectins?
[info]lostscience wrote:
Friday, 6 March 2009 at 09:57 am (UTC)
How about inadvertent concentration of food-based lectins? Many foodstuffs including potato, legumes, snowdrops and even snails contain these storage proteins. The lectin proteins bind sugars, and probably evolved as antifeedants. Many are even resistant to heating during cooking. The cooking techniques at Fat Duck are widely reported to be 'high tech', so it might be possible tht inadvertant concentration has occured from relativle innocent ingredients?
Re: Food lectins?
[info]johnsmith007 wrote:
Friday, 6 March 2009 at 11:02 am (UTC)
Cold or warm food is unacceptable. Its only an excuse for bad service and an incompetend kitchen.
FAT DUCK
[info]hobgoblin_123 wrote:
Friday, 6 March 2009 at 10:01 am (UTC)
BFREESUN,, THE FOOD IS COOKED AND STARTS HOT, BUT BECAUSE THE DISHES TAKE MINUTES TO PLATE UP THEY COOL BEFORE THEY GET TO THE TABLE, THIS IS WHY GOOD RESTAURANTS WARN CUSTOMERS THAT THE FOOD IS NOT PAN HOT, BECAUSE IT IS NOT A BERNI IN. SIMPLETON!!!
Re: FAT DUCK
[info]bfreesun wrote:
Friday, 6 March 2009 at 11:03 am (UTC)

Your abusive post reveals your ignorance of the subject.

Why if this is so does every other restaurant manage to get hot food to the table?
There is a fashion at the moment to serve food lightly cooked or even raw. I had an excellent raw meal at Saf in London recently where anything heated to over 48c is marked on the menu.

Gordon Ramsey's 3 star restaurant served our food hot a couple of weeks ago and every other Michelin starred restaurant I have eaten in does. The reason HB serves his food at the temperature he does is because, according to his restaurant manager, it preserves the flavour best.

This must increase the risk to his customers.
Mass hysteria
[info]thenomen wrote:
Friday, 6 March 2009 at 10:05 am (UTC)
...a possibility.
vasovagal problem
[info]starredchef wrote:
Friday, 6 March 2009 at 10:12 am (UTC)
This has happened to me a few years ago at a famous restaurant. I ended up in hospital and nobody could ever find out what had happened. Eventually, I did find out on my own.
And I never set foot again in restaurants when I could avoid it. I should add that I belong to a family of restaurateurs and that I ate dozens of three stars meals in my life. I just stopped after that. The quality of what is served as three stars meals is not even remotely linked with the food that was served before the eighties.
A multiplication of ingredients all containing an unknown measure of taste enhancers of different types is a sure recipe for a vagal attack. Even if you do not faint going out of the restaurant, a part of your brain is destroyed every time you eat that kind of "food".
Not for me.
I do eat three stars food nearly every day, that I cook myself.
I cannot understand how customers can believe that they are ingesting a kind of superior "food", or rather I do : they are hooked on the stuff, their taste buds and brain cells having been fried by previous helpings of the same kind. And food guide writers are left without taste buds and brains too, after all that dining out! Chefs HAVE to please these addicts, hence the poisonous fare.
I do not remotely suspect the presence of a new indetectible superbug!
With so many potentially affected...
[info]tallise wrote:
Friday, 6 March 2009 at 11:38 am (UTC)
... should not hysterical/psychological causes be considered?
Bandwagon
[info]iancc wrote:
Friday, 6 March 2009 at 01:04 pm (UTC)
Spot on boudica_brown; I believe that is why they will be testing all 1000+ "victims" of this mystry illness.
Bandwagon
[info]iancc wrote:
Friday, 6 March 2009 at 01:17 pm (UTC)
Spot on boudica_brown; I believe that is why they will be testing all 1000+ "victims" of this mystry illness.
Re: Bandwagon
[info]jasonswifejen wrote:
Monday, 9 March 2009 at 12:52 pm (UTC)
As a person that got sick I cant believe people are making such stupid comments!! None of us have been offerred refunds or compensation and when I was sitting on the toilet and leaning over the bath to be sick at the same time then cleaning the floor from where my husband missed the bucket the last thing I was thinking about was "jumping on a bandwagon" to join the masses!!

I think all of us that got sick would just like to know what exactly made us sick. It will be at our cost to take time off work to have tests done and many of us missed work.

And might I add Ive been to the Fat Duck before and on this occasion booked it 2 days before Valentines and was really ill on Valentines.

So think before you speak!
Lukewarm food is always the restaurant's fault
[info]rozr wrote:
Friday, 6 March 2009 at 01:39 pm (UTC)
I guess if Mr Blumenthal wants to cook exotic and strange mixtures and others want to eat them, that's fine but what I've read about the ingredients etc certainly put me off. I like simple food well cooked so I enjoy the Gordon Ramsay programmes where he shows us how to make a sensible meal of ordinary but good quality ingredients that are served quickly without loads of messing about on the plate, and will taste good. Watching some of the stuff cooked by so-called chefs at some restaurants featured in the Kitchen Nightmares series, I'm absolutely baffled that these so-called cooks can't produce a tasty meal. What's wrong with them? And more important, what's wrong with the people who go to eat there more than once?!

As for food that isn't hot, I'd send it back, no matter if the staff try to tell me it's OK. Food that isn't suitably hot (and any person preparing food all the time, however simple or even just ready-meals heated up, will know what's suitably hot. I'm very wary about lukewarm food as it's a notorious risk if anything on the plate was cooked earlier and has been reheated - how can the diner be sure it was once hot? If it's the first time all of it was cooked, it won't be dodgy even if lukewarm by the time the diner gets it. But how can you know it's all fresh? If it's lukewarm when the diner receives it, the restaurant has no excuse whatsoever. Either the staff are very slow at collecting the prepared food or there aren't enough staff or the kitchen have been fiddling about for too long with decorating the plates or made a cockup when preparing.

Just don't accept lukewarm food, no matter what the excuses!

Unfortunately, though, you can't avoid filthy or infected food if it's served up looking and tasting OK. And seeing the utterly appalling state of some of the kitchens featured in Ramsay's Kitchen Knightmares, it's enough to give any diner nightmares too and amazing if the diners escape getting ill. Though I suppose you can say maggots and the like are "added protein"!
I would like to add to my last........
[info]rozr wrote:
Friday, 6 March 2009 at 01:45 pm (UTC)
I forgot to add, and I really must, that I don't imagine for a second that Mr Blumenthal's establishment and food are anything other than pristine perfect for the diners It's very sad to hear of his problems and I do hope they are sorted soon. I too wonder if the most likely solutions are viruses carried unknowlingly by a staff member or two, that can happen to anyone, or even sabotage. In fact, the latter is my first suspicion now as I can't imagine how one restaurant could be responsible for over 1000 people being ill unless it's a very virulent virus. We all know that catching a virus usually can't be helped, we don't blame the unfortunate person who passed it to us unless they were deliberately careless or vindictive etc.
Food Poisoning
[info]malkan1 wrote:
Friday, 6 March 2009 at 07:45 pm (UTC)
I had nausea, cramps, fever, headache, exhaustion and a stiff neck. it was absolutely awful. My partner vomited all through the night.

I definitely believe it was due to bacterial food poisoning which can be passed on to others which is possibly why many more people are falling ill.

Despite them saying that all guests will be contacted personally, we've not been contacted nor have we received a reply to our letter which we sent long before it was reported that other people had fallen ill too.
Blow out of proportion
[info]cambourne7 wrote:
Sunday, 8 March 2009 at 10:10 pm (UTC)
I am sure that this is a case of the winter vomiting bug and usual media hype when anyone who has had there 15 minutes of fame is involved!

I am sure Chef Blumenthal will be found to be cleaner then clean but i am equaly sure this will not get the same press !!

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