EA apologizes for 'dumb' SimCity launch after gamer fury
Amazon has over 3,000 negative reviews of latest Sims game
In what has become a humiliating return for a legendary computer game, SimCity's developers have apologised for their "dumb" launch, after disastrous glitches and a furious gamer backlash.
The title once set the bar in simulation games, allowing users to create and grow fantasy cities on their computers.
And the new version, launched on 5 March, is – for the first time – intended to be played wholly online, with each city constructed sitting on a chunk of virtual land shared with other players.
Gamers have reported slow installation, long queues to access the communal server, and other problems.
One commenter on Amazon wrote: "Well folks I hate to say it, but I HATE this game and what EA has done to it.
"First off, I love Simcity. I played the original when it was new, 2000, 3000 and Simcity 4. So count me as a well-informed fan of the series.
"EA has RUINED it with the persistent DRM (digital rights management) that prevents you from saving your game to your computer. That's right, if you get disconnected from their buggy server and are in the middle of a game.. you'll lose whatever progress you've made."
Another signed off a particularly vituperative review with: "If anyone needs me, I will be bulldozing EA headquarters."
The game currently has an average Amazon user rating of 1-star, with almost 3,000 negative reviews.
On Friday publisher Electronic Arts (EA) ended marketing campaigns, and have asked affiliates to "stop actively promoting" its new version.
In a blog post on Friday, Lucy Bradshaw, general manager of EA's Maxis label, said: "So what went wrong? The short answer is: a lot more people logged on than we expected.
"OK, we agree, that was dumb, but we are committed to fixing it. In the last 48 hours we increased server capacity by 120 percent. It’s working – the number of people who have gotten in and built cities has improved dramatically.
"So we’re close to fixed, but not quite there. I’m hoping to post another update this weekend to let everyone know that the launch issues are behind us."
She also announced that anyone who has bought the game would, as compensation, get a free EA game, saying: "I know that’s a little contrived – kind of like buying a present for a friend after you did something crummy. But we feel bad about what happened.
"We’re hoping you won’t stay mad and that we’ll be friends again when SimCity is running at 100 per cent."
Life & Style blogs
Autistic adults could take pure MDMA to 'reduce social anxiety'
Another transgender model lands contract with top agency IMG
Man charged £223,000 for six craft beers
What do the emoji on Snapchat mean?
Video claims California will be hit by huge earthquake because of the alignment of the planets — but it’s probably wrong
EU referendum: David Cameron's rules are a 'democratic disgrace', says French-born Scottish politician set to be denied a vote
The day that Britain resigned as a global power
SNP fury as HS2 finds 'no business case' for taking fast train service to Scotland
Australian man punched in the face for defending Muslim women from abuse on train
A nation of inequality: How the UK is failing to feed its most vulnerable people
David Starkey 'tells Amal Clooney to shut up and stop over-promoting human rights'
- 1 Autistic adults could take pure MDMA to 'reduce social anxiety'
- 2 Stolen Instagram photo sells for $90,000
- 3 Before you complain about your GP, this is what you need to know about actually doing the job
- 4 Charlie Charlie Challenge explained: not a Mexican demon being summoned — it's gravity
- 5 Paracetamol Challenge: Mother of girl killed by overdose pleads with teenagers not to take part
iJobs Gadgets & Tech
£20000 - £28000 per annum: Recruitment Genius: Based in the centre of Glasgow,...
£18000 - £23000 per annum + OTE: SThree: Recruitment and Sales People wanted f...
£35000 - £50000 per annum: Recruitment Genius: This global provider of call ce...
£18000 - £22000 per annum: Recruitment Genius: A small rapidly expanding IT So...