We have learned from PlayStation Network issues, says Sony's Michael Denny

 

Gamers have not been deterred from downloading games via Sony's PlayStation 3 despite the hacking issues suffered by users of the console earlier this year.

Michael Denny, the senior vice president of Sony Computer Entertainment Worldwide Studio, said the number of users is now back to where it was before the well-publicised crisis which had caused the company's PlayStation Network to close on April 19 for almost a month.

He said the electronics giant had taken the problem seriously and that it continued to look at the situation and learn from it.

But he added: "We always try and look at the positives and it has been great to see that our loyal user base of PlayStation fans, despite the disappointment and issues we had over that difficult period, have returned and the levels of interaction with PlayStation Network is back to where it was before."

During Sony's crisis, hackers had accessed names, addresses, countries, email addresses, birth dates, PSN and Qriocity usernames, passwords and online handles. The company compensated customers with free downloadable content and a free subscription to the PlayStation Plus enhanced online premium service.

It also added automated software monitoring, enhanced data protection and encryption, new firewalls and a better ability to detect software intrusions to help prevent future issues. The FBI was involved in investigating the source of the breach.

Mr Denny told The Independent: "The issues we had with PlayStation Network were very difficult, not just for ourselves but particularly for PlayStation users. It was something that we’ve apologised to our users for.

"We know that was a bad time for everybody but I think PlayStation fans and our users realised that we were the victims of illegal activity there as well. What we’ve had to do is look at what happened there and learn from it. We have had to make sure that our systems are as robust as they can be going forwards and that’s absolutely what we’re doing and what we’ll continue to try to do for the future."

Mr Denny said the company was still very much behind using the internet as part of a user's gaming experience and he called for greater broadband speeds in the United Kingdom.

"I think it is absolutely one of the priorities I would push for," he said. "It would open up lots more possibilities for us. One thing that will keep going forward all the time is connectivity: connectivity and gaming and what that can add to games. I don’t just mean simultaneous multi-player games but all sorts of different connectivity and interaction that consumers can have going forward."

Last month, The Sun newspaper reported that Microsoft's Xbox Live had been hacked with millions of pounds stolen. Microsoft denied the allegations saying users were victims of phishing scams rather than hackers.

Life and Style
ebookNow available in paperback
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

ES Rentals

    iJobs Job Widget
    iJobs Gadgets & Tech

    Guru Careers: Software Developer / C# Developer

    £40-50K: Guru Careers: We are seeking an experienced Software / C# Developer w...

    Guru Careers: Software Developer

    £35 - 40k + Benefits: Guru Careers: We are seeking a Software Developer (JavaS...

    Ashdown Group: UI Developer - (UI, HTML, CSS, JavaScript, AngularJS)

    £25000 - £40000 per annum: Ashdown Group: UI Developer - (UI, JavaScript, HTML...

    Ashdown Group: Graduate UI Developer - HTML, CSS, Javascript

    £25000 - £30000 per annum: Ashdown Group: Graduate UI Application Developer - ...

    Day In a Page

    Sun, sex and an anthropological study: One British academic's summer of hell in Magaluf

    Sun, sex and an anthropological study

    One academic’s summer of hell in Magaluf
    From Shakespeare to Rising Damp... to Vicious

    Frances de la Tour's 50-year triumph

    'Rising Damp' brought De la Tour such recognition that she could be forgiven if she'd never been able to move on. But at 70, she continues to flourish - and to beguile
    'That Whitsun, I was late getting away...'

    Ian McMillan on the Whitsun Weddings

    This weekend is Whitsun, and while the festival may no longer resonate, Larkin's best-loved poem, lives on - along with the train journey at the heart of it
    Kathryn Williams explores the works and influences of Sylvia Plath in a new light

    Songs from the bell jar

    Kathryn Williams explores the works and influences of Sylvia Plath
    How one man's day in high heels showed him that Cannes must change its 'no flats' policy

    One man's day in high heels

    ...showed him that Cannes must change its 'flats' policy
    Is a quiet crusade to reform executive pay bearing fruit?

    Is a quiet crusade to reform executive pay bearing fruit?

    Dominic Rossi of Fidelity says his pressure on business to control rewards is working. But why aren’t other fund managers helping?
    The King David Hotel gives precious work to Palestinians - unless peace talks are on

    King David Hotel: Palestinians not included

    The King David is special to Jerusalem. Nick Kochan checked in and discovered it has some special arrangements, too
    More people moving from Australia to New Zealand than in the other direction for first time in 24 years

    End of the Aussie brain drain

    More people moving from Australia to New Zealand than in the other direction for first time in 24 years
    Meditation is touted as a cure for mental instability but can it actually be bad for you?

    Can meditation be bad for you?

    Researching a mass murder, Dr Miguel Farias discovered that, far from bringing inner peace, meditation can leave devotees in pieces
    Eurovision 2015: Australians will be cheering on their first-ever entrant this Saturday

    Australia's first-ever Eurovision entrant

    Australia, a nation of kitsch-worshippers, has always loved the Eurovision Song Contest. Maggie Alderson says it'll fit in fine
    Letterman's final Late Show: Laughter, but no tears, as David takes his bow after 33 years

    Laughter, but no tears, as Letterman takes his bow after 33 years

    Veteran talkshow host steps down to plaudits from four presidents
    Ivor Novello Awards 2015: Hozier wins with anti-Catholic song 'Take Me To Church' as John Whittingdale leads praise for Black Sabbath

    Hozier's 'blasphemous' song takes Novello award

    Singer joins Ed Sheeran and Clean Bandit in celebration of the best in British and Irish music
    Tequila gold rush: The spirit has gone from a cheap shot to a multi-billion pound product

    Join the tequila gold rush

    The spirit has gone from a cheap shot to a multi-billion pound product
    12 best statement wallpapers

    12 best statement wallpapers

    Make an impact and transform a room with a conversation-starting pattern
    Paul Scholes column: Does David De Gea really want to leave Manchester United to fight it out for the No 1 spot at Real Madrid?

    Paul Scholes column

    Does David De Gea really want to leave Manchester United to fight it out for the No 1 spot at Real Madrid?