LG Smart TVs accused of 'spying' on viewers
An option named “collection of watching info” in the TV’s settings is turned on by default
Thursday 21 November 2013
LG Smart TVs may be “spying” on their viewers by collecting information on viewing habits and online behaviour, it has been claimed.
The allegations were made on a blog by Jason Huntley, an IT consultant from Hull, who noticed that his LG Smart TV was displaying adverts which had been tailored to him by analysing channel preferences, online browsing, search keywords and other data.
Upon further investigation, Mr Huntley discovered an option in his TV’s settings, entitled “collection of watching info”, which was turned on by default. Mr Huntley also noted that the option was only visible after scrolling down the menu and that there was no “balloon help” icon to explain the option.
Mr Huntley continued to analyse the traffic going out of his TV to determine what exactly was being sent, and discovered that unencrypted information was seemingly being transmitted to LG regardless of whether the option had been switched off.
It even appeared that filenames from an external USB hard drive, including the names of Mr Huntley’s children, were being posted.
When contacted by Mr Huntley regarding the apparent data collection, LG said that because he had accepted the terms and conditions when he bought the television, Mr Huntley should contact his retailer. LG also said that it was unable to comment on their actions “for obvious reasons”.
However, when LG were contacted by the BBC, the electronics firm said that is was “looking into reports that certain viewing information on LG Smart TVs was shared without consent” and that they would further comment “shortly”.
Life & Style blogs
The high-powered dream team trying to create a stiletto shoe as comfy as a trainer
How Old Do I Look: Microsoft’s super advanced age-guessing app is terrible at guessing how old celebrities are, too
Apple MacBook review: preposterously thin and extravagantly attractive, this is the best-designed laptop Apple has ever made
UK skin cancer statistics 'shocking' as sun-worshippers ignore the dangers of exposure
What do the emoji on Snapchat mean?
Over 50,000 families shipped out of London boroughs in the past three years due to welfare cuts and soaring rents
EU asylum policy is 'a direct threat to our civilisation', says Nigel Farage
Indonesia executions live: 'Hysterical' families heard prisoners being shot dead by firing squad
The Rothschild Libel: Why has it taken 200 years for an anti-Semitic slur that emerged from the Battle of Waterloo to be dismissed?
General Election 2015: SNP and its activists 'openly racist' towards the English, Farage says
EU exit would hit UK economy much harder than neighbouring countries, study finds
- 1 Which country would be hardest to invade?
- 2 The man who filmed the Freddie Gray video has been arrested at gunpoint
- 3 How the language you speak changes your view of the world
- 4 Royal baby girl born: Duchess of Cambridge's second child will be a princess thanks to Queen
- 5 Uploading pictures to find out how old you are gives Microsoft the right to post them wherever they want
iJobs Gadgets & Tech
£17000 - £30000 per annum: Recruitment Genius: Developer required to join a bu...
£15000 - £25000 per annum: Recruitment Genius: As your knowledge grows you wil...
£40000 - £48000 per annum + Benefits: Ashdown Group: Systems Engineer - Linux ...
£20000 - £30000 per annum: Recruitment Genius: This leading provider of Cloud ...