The evidence The tour operator's desk
"I don't go to South America as much as I'd like, but I've just come back from Ecuador. People are always asking me what my favourite country is. I would have to say two - Guatemala and Colombia. This truck is called a chiva (1). In Colombia they're all over the place, packed full of livestock or fruit. The figures (2) look like ivory but are actually carved from an extremely hard Amazonian nut. If I'm having a bad day I take a look at this picture (3) drawn by my daughter. I've also got photos of my twins and a picture (4) of my daughter and me in France. Nowadays we'd be nothing without our computer system (5) as it links up to all the airline reservation systems. We use a combination of faxes, e-mails (6) and telephone calls to our agents in South America. In Ecuador they have a lot of power cuts, so it can be difficult. Our agent in Argentina sent us a CD-Rom (7) of some farms for visitors to stay at. They're 10 or 20 times bigger than a British farm. When someone books a holiday we give them information from Tourism Concern (8). It helps people become aware of their effect on the host country's environment, both good and bad."
Interview by Aoife O'Riordain
Photograph by Dominick Tyler
Life & Style blogs
Plus London's buy-to-let hotspots and a new property portal
Guest post by Richard Sexton, business development director of e.surv chartered surveyors
Plus lateral thinking and living on London's waterways
- 1 What, let gays get married? We must be bonkers
- 2 Rocky Horror star Tim Curry 'suffers major stroke'
- 3 Exclusive: How MI5 blackmails British Muslims
- 4 EDL marches on Newcastle as attacks on Muslims increase tenfold in the wake of Woolwich machete attack which killed Drummer Lee Rigby
- 5 Farewell, Shameless. Your heirs have work to do
BMF is the UK’s biggest and best loved outdoor fitness classes
Find out what The Independent's resident travel expert has to say about one of the most beautiful small cities in the world
Nook is donating eReaders to volunteers at high-need schools and participating in exclusive events throughout the campaign.
Get the latest on The Evening Standard's campaign to get London's children reading.
Win anything from gadgets to five-star holidays on our competitions and offers page.