Questions Of Cash: 'How can I recoup my missing wages?'

Q. I am owed £1,200 in wages from a security company, LGS (Lawful Guarding Services) Group that I worked for in early 2009. I never received pay for March and April and obtained a court judgment against them. I checked on the website of the body that security firms must register with, the Security Industry Authority, and the company is no longer listed. But I found a nearby company which provides similar services and has offices close by. I have a newly born son and debts, so I need the money. AA, Birmingham.

A. Your former's employer's website at, no longer functions. Companies House shows the company Lawful Guarding Services Ltd as dissolved and another nearby company (based in Birmingham) with a similar name as being overdue in filing its accounts, with a proposal to strike it off. Phone calls to the old LGS phone number go to an answerphone service. The person who returned our call said he had no connection with the company, which he said is no longer trading.

The other company you mention is shown on Companies House records as being dormant. However, it does still have a website and its phone number is connected to a telephone answering service, which told us the business is now known as something else but is also based in the West Midlands, at Leamington Spa.

After several attempts, we managed to speak to someone from the company. He requested that we submit questions to the company by email, which we did. Those questions included requests for information on any links between Lawful Guarding Services and the company; whether the two companies have the same directors and shareholders; whether they share the same client base; whether there was any continuation of contracts; whether the new company uses the same premises; and why the company appears to be trading when Companies House shows it to be dormant. We did not receive any reply by the notified deadline, despite a reminder. We have passed the matter to Warwickshire County Council trading standards officers to investigate. They suggest you also lodge a complaint with the Insolvency Service.

Q. I recently checked my Barclaycard statements. I found two items of which I, and my wife, had no knowledge. I wrote two letters to Barclaycard in April 2010, concerning each of these items, dated January and April 2008. I have since heard from Barclaycard by phone on two occasions, stating that my card had been compromised and must be reissued, which has happened. I assume this was as a result of my letters. I have heard nothing more. The amounts were £95.99 to Digital River; the other amount, £110 to Koh Samui – a chain of Thai hotels, apparently. Neither my wife nor I has ever visited Thailand. PP, Rugby.

A. Barclaycard says that Digital River processes transactions for a variety of clients and that this bill apparently relates to photographic services. But, given the doubts over your transaction, it has credited the £95.99. Barclaycard requested further information regarding the other disputed transaction. Following this, you made inquiries and found that as well as being the name of a chain of Thai hotels, there is also a Koh Samui restaurant in Manchester – which you believe you may have visited while on a business trip. Barclaycard suggests you check your card statements each month in future.

Q. I think I have been targeted by a scam. A firm called Equiniti has written to me, saying it needs to re-establish contact with me as it is holding an investment of mine. I found that calls to its customer service number are charged at 8 pence a minute! I have been asked to provide proof of identity. I have lived at my address since October 1976 and I am on the electoral register and in the phone book, so I find this unconvincing. I used its prepaid envelope to say that if it had lost my details it was incompetent, so I was sure it was an attempt at identity fraud and I had given its letter to the police. Result: silence. The letter also threatens that if no response is received it will employ "a professional agent", and I would have to pay a fee to "be reunited with my investment"! SD, Cardiff.

A. Equiniti is a legitimate company that manages share administration for a variety of plcs. It contacted you regarding shares you held in Alliance & Leicester, which has been taken over by Santander. When the company was purchased, its share administration transferred from Capita to Equiniti. The company explains: "During this process a restriction was incorrectly added to your holding, which prevented the automatic dispatch of correspondence." It apologises for this error and the fact that your letter from last month was not answered. The restrictions mistakenly placed on your shareholding have now been lifted.

Questions of Cash cannot give individual advice. But if you have a financial dilemma, we'll do our best to help. Please email us at: questionsofcash@

Independent Partners; Do you need financial advice on your investments, pension or insurance? Book a free consultation with an independent Financial Adviser at

i100 In this video, the late actor Leonard Nimoy explains how he decided to use the gesture for his character
Robert De Niro has walked off the set of Edge of Darkness
news The Godfather Part II actor has an estimated wealth of over $200m
Arts and Entertainment
Fearne Cotton is leaving Radio 1 after a decade
radio The popular DJ is leaving for 'family and new adventures'
Robbie Savage will not face a driving ban
Life and Style
Nearly half of all young people in middle and high income countries were putting themselves at risk of tinnitus and, in extreme cases, irreversible hearing loss
health Nearly half of all young people in middle and high income countries are at risk of tinnitus
It was only when he left his post Tony Blair's director of communications that Alastair Campbell has published books
people The most notorious spin doctor in UK politics has reinvented himself with remarkable success
Arts and Entertainment
arts + ents
Life and Style
Arts and Entertainment
James Franco and Zachary Quinto in ‘I Am Michael’
filmJustin Kelly's latest film tells the story of a man who 'healed' his homosexuality and turned to God
Arts and Entertainment
Public Service Broadcasting are going it alone
Finacial products from our partners
Property search
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
Independent Dating

By clicking 'Search' you
are agreeing to our
Terms of Use.

ES Rentals

    iJobs Job Widget
    iJobs Money & Business

    SThree: HR Benefits Manager

    £40000 - £50000 per annum + pro rata: SThree: SThree Group have been well esta...

    Recruitment Genius: Office Manager / Financial Services

    £30000 - £37000 per annum: Recruitment Genius: Established in 1999, a highly r...

    Jemma Gent: Year End Accountant

    £250-£300 Day Rate: Jemma Gent: Are you a qualified accountant with strong exp...

    Jemma Gent: Management Accountant

    £230 - £260 Day Rate: Jemma Gent: Do you want to stamp your footprint in histo...

    Day In a Page

    HIV pill: Scientists hail discovery of 'game-changer' that cuts the risk of infection among gay men by 86%

    Scientists hail daily pill that protects against HIV infection

    Breakthrough in battle against global scourge – but will the NHS pay for it?
    How we must adjust our lifestyles to nature: Welcome to the 'Anthropocene', the human epoch

    Time to play God

    Welcome to the 'Anthropocene', the human epoch where we may need to redefine nature itself
    MacGyver returns, but with a difference: Handyman hero of classic 1980s TV series to be recast as a woman

    MacGyver returns, but with a difference

    Handyman hero of classic 1980s TV series to be recast as a woman
    Tunnel renaissance: Why cities are hiding roads down in the ground

    Tunnel renaissance

    Why cities are hiding roads underground
    'Backstreet Boys - Show 'Em What You're Made Of': An affectionate look at five middle-aged men

    Boys to men

    The Backstreet Boys might be middle-aged, married and have dodgy knees, but a heartfelt documentary reveals they’re not going gently into pop’s good night
    Crufts 2015: Should foreign dogs be allowed to compete?

    Crufts 2015

    Should foreign dogs be allowed to compete?
    10 best projectors

    How to make your home cinema more cinematic: 10 best projectors

    Want to recreate the big-screen experience in your sitting room? IndyBest sizes up gadgets to form your film-watching
    Manchester City 1 Barcelona 2 player ratings: Luis Suarez? Lionel Messi? Joe Hart? Who was the star man?

    Manchester City vs Barcelona player ratings

    Luis Suarez? Lionel Messi? Joe Hart? Who was the star man at the Etihad?
    Arsenal vs Monaco: Monaco - the making of Gunners' manager Arsene Wenger

    Monaco: the making of Wenger

    Jack Pitt-Brooke speaks to former players and learns the Frenchman’s man-management has always been one of his best skills
    Cricket World Cup 2015: Chris Gayle - the West Indies' enigma lives up to his reputation

    Chris Gayle: The West Indies' enigma

    Some said the game's eternal rebel was washed up. As ever, he proved he writes the scripts by producing a blistering World Cup innings
    In Ukraine a dark world of hybrid warfare and murky loyalties prevails

    In Ukraine a dark world of hybrid warfare

    This war in the shadows has been going on since the fall of Mr Yanukovych
    'Birdman' and 'Bullets Over Broadway': Homage or plagiarism?

    Homage or plagiarism?

    'Birdman' shares much DNA with Woody Allen's 'Bullets Over Broadway'
    Broadchurch ends as damp squib not even David Tennant can revive

    A damp squib not even David Tennant can revive

    Broadchurch, Series 2 finale, review
    A Koi carp breeding pond, wall-mounted iPads and a bathroom with a 'wellness' shower: inside the mansion of Germany's 'Bishop of Bling'

    Inside the mansion of Germany's 'Bishop of Bling'

    A Koi carp breeding pond, wall-mounted iPads and a bathroom with a 'wellness' shower