Questions Of Cash: 'How can I recoup my missing wages?'
Saturday 12 March 2011
Q. I am owed £1,200 in wages from a security company, LGS (Lawful Guarding Services) Group that I worked for in early 2009. I never received pay for March and April and obtained a court judgment against them. I checked on the website of the body that security firms must register with, the Security Industry Authority, and the company is no longer listed. But I found a nearby company which provides similar services and has offices close by. I have a newly born son and debts, so I need the money. AA, Birmingham.
A. Your former's employer's website at www.lawfulguarding.com, no longer functions. Companies House shows the company Lawful Guarding Services Ltd as dissolved and another nearby company (based in Birmingham) with a similar name as being overdue in filing its accounts, with a proposal to strike it off. Phone calls to the old LGS phone number go to an answerphone service. The person who returned our call said he had no connection with the company, which he said is no longer trading.
The other company you mention is shown on Companies House records as being dormant. However, it does still have a website and its phone number is connected to a telephone answering service, which told us the business is now known as something else but is also based in the West Midlands, at Leamington Spa.
After several attempts, we managed to speak to someone from the company. He requested that we submit questions to the company by email, which we did. Those questions included requests for information on any links between Lawful Guarding Services and the company; whether the two companies have the same directors and shareholders; whether they share the same client base; whether there was any continuation of contracts; whether the new company uses the same premises; and why the company appears to be trading when Companies House shows it to be dormant. We did not receive any reply by the notified deadline, despite a reminder. We have passed the matter to Warwickshire County Council trading standards officers to investigate. They suggest you also lodge a complaint with the Insolvency Service.
Q. I recently checked my Barclaycard statements. I found two items of which I, and my wife, had no knowledge. I wrote two letters to Barclaycard in April 2010, concerning each of these items, dated January and April 2008. I have since heard from Barclaycard by phone on two occasions, stating that my card had been compromised and must be reissued, which has happened. I assume this was as a result of my letters. I have heard nothing more. The amounts were £95.99 to Digital River; the other amount, £110 to Koh Samui – a chain of Thai hotels, apparently. Neither my wife nor I has ever visited Thailand. PP, Rugby.
A. Barclaycard says that Digital River processes transactions for a variety of clients and that this bill apparently relates to photographic services. But, given the doubts over your transaction, it has credited the £95.99. Barclaycard requested further information regarding the other disputed transaction. Following this, you made inquiries and found that as well as being the name of a chain of Thai hotels, there is also a Koh Samui restaurant in Manchester – which you believe you may have visited while on a business trip. Barclaycard suggests you check your card statements each month in future.
Q. I think I have been targeted by a scam. A firm called Equiniti has written to me, saying it needs to re-establish contact with me as it is holding an investment of mine. I found that calls to its customer service number are charged at 8 pence a minute! I have been asked to provide proof of identity. I have lived at my address since October 1976 and I am on the electoral register and in the phone book, so I find this unconvincing. I used its prepaid envelope to say that if it had lost my details it was incompetent, so I was sure it was an attempt at identity fraud and I had given its letter to the police. Result: silence. The letter also threatens that if no response is received it will employ "a professional agent", and I would have to pay a fee to "be reunited with my investment"! SD, Cardiff.
A. Equiniti is a legitimate company that manages share administration for a variety of plcs. It contacted you regarding shares you held in Alliance & Leicester, which has been taken over by Santander. When the company was purchased, its share administration transferred from Capita to Equiniti. The company explains: "During this process a restriction was incorrectly added to your holding, which prevented the automatic dispatch of correspondence." It apologises for this error and the fact that your letter from last month was not answered. The restrictions mistakenly placed on your shareholding have now been lifted.
Questions of Cash cannot give individual advice. But if you have a financial dilemma, we'll do our best to help. Please email us at: questionsofcash@ independent.co.uk.
Independent Partners; request a free guide on NISAs from Hargreaves Lansdown
Emergency call 'started off dumb, but got pretty serious'
Britain First criticised for using actress's memory to draw attention to their 'hate-filled home page'
Thought you'd seen it all after the Jeremy Paxman interview?
Greatest mystery about the hit BBC1 show is how it continues to be made at all, writes Grace Dent
"History is violent," says the US Army tank commander Don "Wardaddy" Collier
Animal welfare charities have urged the boy band to cut the scenes
Argentinian scored 'rabona' wonder goal for Tottenham in Europa League – see it here
Mark Dampier: Woodford’s young companies could be the stars of the future
10 tips for taking out a personal loan
You'll need £220,000 for a minimum wage in your retirement
Questions of Cash: Something rotten in the cellar causes trouble up above
Weekly Money: round-up of the personal finance stories you may have missed 20-24 October
- 1 This 'woman calls police to order pizza' story isn't going where you're expecting
- 2 Watch what happened when food critics were unknowingly served McDonald's
- 3 Jimmy Carr's controversial Oscar Pistorius joke goes a bit too far at the Q Awards
- 4 Ottawa shootings: Bruce MacKinnon's cartoon is the perfect tribute to soldier Nathan Cirillo
- 5 Of course, teenage girls need role models – but not like beauty vlogger Zoella
Of course, teenage girls need role models – but not like beauty vlogger Zoella
Cameron is warned 'no possibility' of UK reducing immigration and that bid to bring in quota on migrant workers would be illegal
Support for EU membership 'at highest level since 1991' with most Brits wanting to stay 'in'
Thousands with degenerative conditions classified as 'fit to work in future' – despite no possibility of improvement
Residents should throw a street party and mix with immigrant neighbours, councils told
Attacks on 'Ukip Calypso' show how skewed people’s priorities are
iJobs Money & Business
£24000 - £28000 per annum + bonus & benefits: Ashdown Group: IT Business Syste...
£50000 - £90000 per annum + benefits: Ampersand Consulting LLP: Markit EDM (CA...
£100 - 125k: Guru Careers: A CTO / Chief Technology Officer is needed to join ...
Competitive (DOE): Guru Careers: A COO / Chief Operating Officer is needed to ...
Day In a Page
This 17th century beauty is full of rustic cosiness, while the detached home office means you can also run a business
This five-bedroom red-brick beauty overlooks the village green and sits in just under two acres of land
Four exclusive apartments in a Grade II-listed former medical school with 2,275 sq ft of living space and 18ft ceilings
A five-bedroom terraced house on the popular Peterborough Estate, ideally located for both Eel Brook Common and South Park
A state-of-the-art farm-building conversion on the former Cliveden Estate, with 11,420sq ft of internal space, cinema and wine cellar
A three-bedroom, 15th-century cottage with original features in the picturesque village of Sissinghurst
A six-bedroom terraced house with large south-facing roof terrace, cinema room and wine cellar
A new seven-bedroom home built in Queen Anne-style with swimming pool and parkland views in Mortimer
A listed, four-bedroom farmhouse in the rural hamlet of Rushall with detached barn, four acres of gardens and paddocks
A first-floor flat with two bedrooms, a spacious reception room and communal grounds in a leafy part of London
A three-bedroom flat with a spacious rootop terrace and balcony, accessed from a private gated courtyard
A Grade II-listed pile with six bedrooms, stables and 39 acres of grounds in Standlake
A two-bedroom flat with boutique hotel-style interiors, close to the foodie haunt of West End Lane
A two-bedroom flat in a beautiful old vicarage, with many original features, close to the city centre
A three-bedroom 16th-century home with an aga kitchen, private gardens and heated outdoor pool, in Hadleigh
A three-bedrom home in sought-after Queen's Gate Mews, with Italian marble-finished bathrooms
Surrounded by glorious countryside in the village of Udimore, sits this impressive four-kiln oast and barn conversion
A five-bedroom house in the picturesque village of Kettlewell, north Yorkshire
An 18th-century former coaching inn with original staircase, open fireplaces and beams throughout
A Grade II-listed Georgian town house with three bedrooms and a south-facing courtyard, near Arundel Castle
Feel on top of the world at this über chic penthouse on the 37th floor of one of Europe’s tallest blocks.
A Grade II-listed Victorian villa with six bedrooms and two further cottages, all with spectacular sea views
A grade II-listed, Georgian cottage with mature 50ft garden, perfect for summer entertaining
A magnificent Georgian pile with turrets, seven bedrooms, a heated pool and four acres of gardens
Fairoak Farm has five bedroom suites, gym, outdoor swimming pool and golf course
Chic two-bedroom river-fronted flat with a private lift that delivers you directly to your home
A spectacular seven-bedroom Tudor pile, once owned by Henry VIII, with 18 acres of land
A seven-bedroom Georgian property previously used as a picturesque wedding venue
A split-level flat in a church conversion with two en suite bedrooms and 1,200sq ft of living space
A three-bedroom bungalow situated behind an impressive stone wall, £645,000
Windsor Castle overlooks this three-bedroom Victorian cottage located on one of Windsor's smartest roads
Chapel House is a former vicarage with nine bedrooms in the beautiful Upper Wye Valley
A five-bedroom B&B and separate owner's accomodation with potential for conversion
Enjoy summer by the Thames in this two double-bedroom converted warehouse in Rotherhithe village
A one-bedroom, luxury apartment with private gym and concierge service in Moorgate
A four-bedroom house in Hermitage Gardens with three reception rooms and landscaped gardens
A seven-bedroom Grade II-listed property with a separate self-contained apartment
A five-bedroom Victorian house with three reception rooms and galleried landing, £695,000
A six-bedroom farmhouse with five acres of land in a former cloth-making village