Advertising gap clips Twitter's wings

Despite global popularity the micro-blogging site has yet to turn promotional tweets into hard cash. But this could be the year it takes off, says Oscar Williams-Grut

When the power failed during the Super Bowl XLVII earlier this month – leaving fans and players alike in darkness for 34 minutes – Manhattan digital marketing agency 360i had an idea.

They took to Twitter and sent a message from their client Oreo's account that read: "Power out? No problem". Alongside, there was a picture of the biscuit captioned "You can still dunk in the dark".

The message was re-tweeted 12,000 times and talked about for days after. In theory, that should be good news for Twitter's chief executive Dick Costolo, but, despite the publicity generated for the biscuit, the micro-blogging site didn't earn a penny.

As speculation mounts that Twitter will follow rival Facebook to a stock market listing next year, the company faces increasing pressure to show it can make money. American Express last week launched a partnership with Twitter allowing users to pay by tweet, but it is understood that Twitter doesn't earn any revenue from the deal.

"They invented, almost by accident this new media format and working out the right ways to optimise that has been challenging," says Benedict Evans, a technology analyst at Enders Analysis.

Twitter currently makes money through companies paying to promote trends, tweets and accounts that, for example, appear next to a user's feed. Trends, which the likes of Visa might use to promote a campaign, have been moderately successful. Advertisers see them as analogous to internet banner ads, and Twitter last week upped the price to $200,000 (£130,000) a day.

But the site's transformation into a serious advertising platform has been underwhelming. Twitter is careful to avoid clogging up users' feeds with unwanted ads. In turn, advertisers have not taken to the site in the way they did to Facebook as they don't have such a prominent space available on the screen.

As a result, while a private-share sale to Blackrock last month valued Twitter at $9bn, analysts think it is yet to turn a profit. Twitter UK last month reported a profit of just £16,500 in its much-delayed first filing.

What's holding the company back is its lack of an advertising API – an "application protocol interface" that allows advertisers to manage campaigns by scheduling and targeting tweets. Facebook earns over $1.5bn from its ad API.

Rumour has it Twitter will launch its version sometime this quarter and that could add rocket fuel to the balance sheet. An API would be "the biggest thing to happen in the industry this year", according to one advertiser who works with Twitter.

The site is also working hard to convince advertisers like Oreo to pay up. Twitter announced in December it is working with Nielsen, a media measurement firm, to develop a "Twitter TV Rating" that shows how many people are talking about a particular programme on the social network.

And last week it bought analytics firm Bluefin Lab, which analyses how people use Twitter while watching television, a phenomenon labelled the "second screen" trend by Simon Mansell, the chief executive of digital advertising firm TBG Digital.

"Twitter as the second screen is going to be huge", says Mansell. "Advertisers know the benefits of TV advertising and second screen can help to amplify that. If you're advertising on TV during a sports game, you should be on Twitter too."

TBG helps advertisers like Heineken and Dell to use social media and Mansell says companies are just starting to realise the value of tweeting: "2013 will be a big year for Twitter," he says.

It has to be. If it wants to go public, Twitter has to get into the black.

Suggested Topics
Start your day with The Independent, sign up for daily news emails
ebooks
ebooksAn introduction to the ground rules of British democracy
Latest stories from i100
Have you tried new the Independent Digital Edition apps?
SPONSORED FEATURES
Independent Dating
and  

By clicking 'Search' you
are agreeing to our
Terms of Use.

iJobs Job Widget
iJobs Money & Business

SThree: Trainee Recruitment Consultant

£20000 - £25000 per annum + competitive: SThree: £20000 - £25000 per annum + c...

Recruitment Genius: Account Handler - Personal Lines

£20000 per annum: Recruitment Genius: This provider of insurance and financial...

Recruitment Genius: Graduate Developer / IT Support Engineer

£16000 - £25000 per annum: Recruitment Genius: This fast growing financial ser...

SThree: Trainee Recruitment Consultant

£20000 - £25000 per annum + competitive: SThree: SThree are a global FTSE 250 ...

Day In a Page

Solved after 200 years: the mysterious deaths of 3,000 soldiers from Napoleon's army

Solved after 200 years

The mysterious deaths of 3,000 soldiers from Napoleon's army
Every regional power has betrayed the Kurds so Turkish bombing is no surprise

Robert Fisk on the Turkey conflict

Every regional power has betrayed the Kurds so Turkish bombing is no surprise
Investigation into wreck of unidentified submarine found off the coast of Sweden

Sunken sub

Investigation underway into wreck of an unidentified submarine found off the coast of Sweden
Instagram and Facebook have 'totally changed' the way people buy clothes

Age of the selfie

Instagram and Facebook have 'totally changed' the way people buy clothes
Not so square: How BBC's Bloomsbury saga is sexing up the period drama

Not so square

How Virginia Woolf saga is sexing up the BBC period drama
Rio Olympics 2016: The seven teenagers still carrying a torch for our Games hopes

Still carrying the torch

The seven teenagers given our Olympic hopes
The West likes to think that 'civilisation' will defeat Isis, but history suggests otherwise

The West likes to think that 'civilisation' will defeat Isis...

...but history suggests otherwise
The bald truth: How one author's thinning hair made him a Wayne Rooney sympathiser

The bald truth

How thinning hair made me a Wayne Rooney sympathiser
Froome wins second Tour de France after triumphant ride into Paris with Team Sky

Tour de France 2015

Froome rides into Paris to win historic second Tour
Fifteen years ago, Concorde crashed, and a dream died. Today, the desire to travel faster than the speed of sound is growing once again

A new beginning for supersonic flight?

Concorde's successors are in the works 15 years on from the Paris crash
I would never quit Labour, says Liz Kendall

I would never quit party, says Liz Kendall

Latest on the Labour leadership contest
Froome seals second Tour de France victory

Never mind Pinot, it’s bubbly for Froome

Second Tour de France victory all but sealed
Oh really? How the 'lowest form of wit' makes people brighter and more creative

The uses of sarcasm

'Lowest form of wit' actually makes people brighter and more creative
A magazine editor with no vanity, and lots of flair

No vanity, but lots of flair

A tribute to the magazine editor Ingrid Sischy
Foraging: How the British rediscovered their taste for chasing after wild food

In praise of foraging

How the British rediscovered their taste for wild food